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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 364 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 3.9 out of 5 stars

74%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 364 reviews
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer is awesome! TIDAL offers all the choices of the other music service, but has a better interface. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome music

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the app for a while like the great selection of music. It also has videos and some music come with lyrics for singing along karaoke style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choices of music and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome music experience and great assortment of artist. The sound is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for K-pop stan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality Harder to navigate compared To Spotify to me at least. The selection is lacking If you want music from worldwide selection

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great music app

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the interface of Tidal, the only issue I run into is that I have to log back into the app quite often, and the playlists are very limited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I luv it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good.......................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal premium quality is AAC 320 kbps which match with Spotify. It should be fine for most people. I got it on sale for 69.99 which is less than $6 per months. It is a very good price but it is not stackable for now. The reasons I give 4 stars because this promotion is for new or inactive account only. I already have account with Tidal, so I have to create a new account for this promotion. I lost few days from previous account which is okay compare to the price. I can also transfer playlist from previous by chatting with Tidal support. However, some people might do not want to create a new account.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tidal is kinda Tubular! The issue is on Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after a colleague at work suggested it to me. He talked up the Hi definition music and that it is superior to Spotify. I have to admit it is nice, and all the bands I dig sound even better, especially if their catalogs come from the master recordings. However, the reason for one star is because when I tried to activate it from the Best Buy email there was an issue. Due to the fact that it was only a dollar I bought another one thinking it was a fluke but nope the same issue occurred with the second activation code as well. I eventually got in contact with Tidal's help and they assisted me with ease and eventually was able to activate and listen to all my favorite bands. Check out Lorna Shore, Spiritbox, Make Them Suffer, Bad Omens, and Sleep Token to name a few. I'm just used to Spotify and learning to use and navigate a new app is just too much work for me. I'm getting old people, turning into a curmudgeon that is stuck in his ways, "Get off my lawn you whippersnappers!" Anyway, I'm sticking with Spotify even with their price increase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get Tidal, go through Tidal though

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal is a great service, though i had issues when it came time to upgrade because of bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tidal: a great music service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of new and older music with great fidelity. Works well with android auto and Apple carplay. Currently on a 3 month trial but considering going yearly. Very impressed with quality of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium listening experience!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy tidal. It is a beautifully put together platform. I’m a fan of the way it curates multiple playlists based off your interests! 10/10 would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried Pandora, Spotify, Youtube Music Premium but if you're an audiophile you can't find a better music subscription service. FYI your home must have equipment capable of taking advantage of the benefits of Tidal. If you primarily stream music on the go keep in mind your particular phone might also not be capable of outputting Hi-Res/MQA/FLAC audio & if it does make sure that your headphones are capable of hi-res playback. That said, so long as you are able to take advantage of what makes Tidal special, it will be hard to ever go back to lower quality streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming for Hi-Fi

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best streaming of hi-fi music. Exclusive mode (when used with a good DAC and Amp) are really making a difference and I do feel like the offerings cover all my music taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it on sale and it's very good, good audio quality, the best, it arrives very quickly and is activated in less than 5 minutes,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Music Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely AMAZING music service! Everything i want to listen to is here and I continually discover new artists and music through TIDAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty worth it for the price I got to say that you can tell the difference in the sound quality at higher volumes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this streaming service the music sounds excellent and you can create a list of whatever songs you like with no interruptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tidal HiFi sounds good, MQA is snakeoil.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough on Windows and Android. Good deal for lossless streaming, don't waste money on the higher tier with MQA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gift card so I did not have to use my credit card. It was easy to sign up and continue my membership.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Investment until Spotify release loseless.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transistoned from Spotify to Tidal after purchasing a pair of Sennheiser HD 660s with Schiit Magni/Modi stack.

    I would recommend this to a friend
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