Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 889 reviews
  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music quality is good, sometimes you can’t find some popular songs but is in general good app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great while it lasted.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said above, it was great while it lasted. Great music quality, great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed music streaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal hi def streaming services is bomb. The music catalog is extensive. Any song or album it’s on this app. Best Buy’s amazing deal for 3 months is an added bonus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing fidelity, mediocre ecosystem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no doubt the master quality audio is great and there's a decent selection. Let's face it though, it's no Spotify as far as the community aspect goes. Everyone sharing playlists is on Spotify. I'm a yoga instructor and all the teachers use Spotify to make playlists, makes me feel out of the loop as far as getting playlists for my own classes. Tidal is really the go to if you're just looking for a really nice audio experience with some fancy headphones. Works well with my Sony xm3's over Bluetooth. Obviously, I'm no audiophile, but I do enjoy the high quality audio for personal listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Half the retail price!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Tidal month to month subscription - the only type they offered - but this makes it half the price for the exact same plan. Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality good/ but not worth the cost difference

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music quality is great. Though not sure if its worth the cost difference with spotify.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the Best

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best streaming of hi-fi music. Exclusive mode (when used with a good DAC and Amp) are really making a difference and I do feel like the offerings cover all my music taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giants of music

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use tidal and I like because it’s very easy to use And have all music That I like, and when you Listen and compare with other platforms Tidal sound great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A joy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will become the streaming service of the future! Love all the different high res audio formats and have found a lot of new music I haven't heard to my liking :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIDAL is unequaled.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming service, hands down. Both user and artist forward, hordes of features and options, and excellent audio quality across the board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality, but costly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is absolutely top notch, but the cost is pricey compared to others. Finding music is on average with most other services and far better than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor was polite, invited questions and explained what he was doing for my printer to work. He solved the problem. He was in his appointment time and gave me a courtesy call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perk!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little perk when purchasing here. Can't wait to try it out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think apple music sounds way better..but tidals master songs are close to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Could have more accurate recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Value on a Fantastic Platforn

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I loved TIDAL HiFi for the sound quality from my iPhone without a DAC (so limited to 48Khz@24-Bit) and didn’t have the ability to hear the difference in the TIDAL Masters (of which there were FAR more than so had imagined) since I didn’t have an MQA decoder either. What I heard was incredible. I can only imagine how much better it COULD be. Time to start saving up for a good portable headphone DAC/AMP that has the circuitry to do the MQA unfold and render real-time in hardware and handle native DSD decoding in hardware as well (none of this conversion to PCM audio, which may be much cheaper to implement, but totally defeats the purpose of DSD and really downplays its sonic advantages over PCM audio)). No, TIDAL HiFi does not deliver any content in DSD format (a shame, really), but it gives you an idea of the fact hat it sounds fantastic as is, but that it can deliver so much more — but how much more depends on how much you are willing to pay for hardware to take advantage of it. One thing is for sure — don’t even bother shipping around, Best Buy has HANDS DOWN the best deal on TIDAL subscriptions, period. Like half the price of anyone else. Don’t sit on the fence, at these prices you can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high quality sound systems

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love tidal and the hi quality music it provides. Sounds loads better than other streaming services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very good. you can find all song. and all artist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Tidal app

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app. I got the free gift card to tidal and now I'm hooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Spotify alternative with High quality Audio

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with high quality audio and a wide selection of music and a good Alternative to Spotify even though it’s a bit more pricey for the hi-fi option

    I would recommend this to a friend