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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,408 reviews
  • Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the money! I purchased a 4 pack just so I can put one on my keys, purse, camera bag, and then an extra one for whatever is needed. I didn't purchase these because I lose things, but for the fact if they get stolen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tile Mate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tile mate pays for itself when you can’t find your keys and you are in a hurry. Also finds your phone if you misplaced it. You can replace the batteries in the newer tiles. I like that. Happy with the tiles.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Really a 2 way tracking device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works 2 ways which is perfect for my parents who share a cell phone. My Dad has tile on keys, so if my mom has cell phone, he can push tile to find her and cell and visa versa! The only issue is when this model rings, it is not very loud and doesn't vibrate.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Love the tile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tiles! I have a tile on my keychain and a tile in my wallet. Now, whenever I misplaced my keys or my phone, I just ring the tile to find them. No more wasting time looking for misplaced items. No more frustration!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A handy tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice purchase. It now has replaceable battery which the older version did not have. Easy to download and ready to go in a few minutes. Wish it was small enough for a wallet but apparently that is another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a replaceable battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my previous Tiles but they only lasted a year, as someone that travels often it works amazingly well! I even signed up for the upgraded subscription... always feel better when I know where my luggage is on trips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My son looses everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 29 year old lost his wallet for the third time this time it was not found. Got him a set of 4 one for wallet one for phone one for keys and one for his laptop. The app is downloaded on my device and his. Piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps find lost keys and phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to locate mis-placed car keys and phone. We have used them several times. When locating your phone, you must press the gray tile button on the tile twice very quickly for it to function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for lost keys!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a tendency to misplace things and this tracker has been a life saver. Just log into the app and press the button and I know the exact location of my keys. Only downside is the tile lasts for only a year but besides that definitely worth the buy.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Do your research

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you want unstable connection, Bluetooth 4.0, the connection is flaky. Yes its low power, but you will sacrifice distance for efficiency. The premium service plan would be worth it, if with better FW, overall performance would be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the removable battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that these new Tiles have a removable battery. I would give it 5 stars, but the replacement battery is harder to find/buy than I anticipated. I thought it was a standard CR2032 battery, but it's a slightly smaller less common CR1632 battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband who always loses his keys. Thanx to this gadget he doesnt lose them anymore. You set it up on your smartphone, download an app and put the chip on your keychain. It works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Won’t loose my keys anymore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coworker had this and I bought it the next day. Great idea, I’m always miss placing my keys. Now I don’t have to worry. It uses my phones Bluetooth to connect. And if I have my keys but can’t find my phone it makes my phone ring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my in-laws who always seem to be misplacing there keys. It worked out great for them. It was easy to set up and so easy to use. They love it. I would highly recommend it for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace my old tiles that have died because these ones have replaceable battery. Only thing that sucks is the range isn’t as good as the old one. Sometimes it won’t say it’s in range even though I know it just somewhere upstairs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Great for placing in your luggage when traveling, in your passport, backpack, carry ons, water bottle, etc. you can check the location of your property no matter where you are.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 Tiles as Christmas presents. I heard from a friend that she put ia Tile on here key ring. So far she had to use the app several times to locate her keys. She said it was the best gift ever!!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got four of the tiles on sale for $39.99. they work pretty well for the most part. However, sometimes you need to restart the phone and wait for it to connect to the phone becuss it loses connection to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Worked great already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my keys 1 Sat, and forgot the Tile was on there until I left the house with spare keys. I went back later and hit the button app and found my keys right away. Deep in a box in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Try it and love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one of those people who always misplace the key. I always wanted this product. When I received it I tried it and I’m so impressed. I am happy that I bought this. I will Give one to my husband as well.

    I would recommend this to a friend