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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,408 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device tracking product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these Tile tracking devices. The iOS app works great and is very unobtrusive to use. I have bought additional Tile devices in order to keep track of all of my stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Just a great device for piece of mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying these for myself I have gifted quite a few more. The uses are endless....from keys, wallet, purses to golf clubs and luggage. Great devices highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tile mates

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to lose my keys and wallet and i figured the tile mate could help me with this. I constantly use it and it does what it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I lose everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've needed these in my life since I was running around in diapers. Lost my wallet for 3 days in the car, put the remote in the fridge and always forget my phone is in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best tracking device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everywhere. I've put them on motorcycles, luggage, keys. They just work as they should. Its really easy to just open the app and find your lost keys in a minute.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for key finding

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my grandmother who tens to lose her keys or her phone regularly in her house! It has saved many phone calls asking me to come help find her keys..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm notorious for losing my phone or keys. I don't have a land line to call my phone so if I lose my keys I can find my phone and vise versa saves me alot of time. Very affordable also. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if you travel

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep these in my gear and camera bags when I travel. The ability to know if my luggage is on the plane with me is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tile

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for personal use as well as gifts. Enjoy them easy to use and piece of mind to know where your items are at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful invention. My Siberian Huskies always escape and I always misplace my phone and keys. Love the options of how to locate each item. Saved me time and money!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Wish I had purchased sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical, but after using this product, I am totally sold in it. I purchased the 4 pack so everyone in the family could have one. We are are pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and as I frequently lose my keys. Since I have bought Tile, I still misplace them, but I am no longer stressed when I do because one click and they're found!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    doesn't work well...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if mine is having tech issues, but it doesn't work very well at all. It doesn't stay synced with my phone. I have it on my keys which are very close to my phone many times throughout the day. Everytime I've misplaced my keys, I haven't been able to use the Tile to find them because the last sync was days ago, and not even showing the correct location.... I am going to try the new apple product instead since I cannot lose these keys!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great gadget

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m someone who tends to lose things. This helps me locate whatever item I have it attached to. It’s not too big for hanging on keys, purse, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so so handy - I have one on my keys, one in my wallet, one in my purse and I even put one on my robot vacuum for when he gets stuck under a table!! I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Finally tiles with replacement battery options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option to find those easy to lose items. I have tested the older versions and what was always disappointing what is the inability to just change the battery. Great tracking device and now even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If you lose your keys this is for youe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and very easy to use. This thing Changed my life because I lose my keys on a regular basis. I also got one for my wallet and now I just ask Siri to find them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comes in handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has a bad habit of setting down her keys or iPhone and forgetting where she put them. With the tile mate and the tile app the problem is solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost Keys! NO MORE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Helps find my keys and my phone. Connects to Alexa! I love it would be great gift. Very good price for a missing item or keys! Bluetooth connected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Never lose an item again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement from the previous product released. Now you can replace batteries lengthening your ownership. Never lose a key again

    I would recommend this to a friend