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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,408 reviews
  • Rated 5 out of 5 stars

    Reliable way to locate misplaced items!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products definitely decrease your stress level when things are not easily located. I will probably be purchasing more of them. My only regret is not making the purchase sooner :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 4-set Tiles for my keys, backpack and wife’s purse. Love the small size but I wish the speakers were a little louder. I would not be able to hear the music if I was a few feet away in a moderately noisy environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came for a gift to bring to Israel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a gift for a older relative in Israel. This gift did not disappoint. Our cousins were thrilled with the technology and are looking forward to using their new "key locater".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars if this can do live gps tracking as well. This is more of a bluetooth tracker. It shows the location only when the app installed phone & the trackers are at the same place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you lose your stuff get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tile has saved me a lot of trouble when I lose my keys, wallet, clipboard, and more. Just turn on location and bluetooth and if you are within reach it'll ring and your saved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these for many things, most recently when we went to Disney we put them on our children just incase something happen. Luckily nothing did but it was a great peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I an still learning how to use it, but I like the fact that you can track things from your cell phone. Though I'd like it to be able to find the phone without the location being turned on with one of the tiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for keeping track of your keys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous generation tiles (slim) and got this 4 pack of tile mates. I noticed they are able to be found quicker than the ones I previously owned. They work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my keys all the time and purchased one of these last year I knew I had to spread the love so these got it for my family. They all are so happy and use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping track of items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for keeping track of anything you sometimes misplace. The app lets you know where to find your missing phone, wallet or anything else you attach to a Tile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did I ever live w/o Tile?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to keep track of stuff, for we certainly have a lot of stuff to keep track of! Nice "found it" tone too. Gave as gift to my kid and wife too. It was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid build quality and very functional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Tile Mate 4 pack to split with the other 3 in my family. The Tiles have a good build quality, and work as advertised. Setup was easy for all 4 people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White microwave open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, color didn’t matter. As it was a stainless steel microwave. It appears that the reason it was returned was due to color. Nothing had been opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more lost keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw these on The Price is Right and decided that this would be the solution to my misplaced keys. Looked online at all major retailers but Best Buy had the best deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Clumsy college students !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more convient to find my phone and or keys. It’s definitelly a necessady if your prone to waking up and not knowing where to find your phone,Waller,or keys .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devices are very handy and useful, technology is still a little under development but have worked well for me, these trackers help solve a lot of daily problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 2 out of 5 stars

    Honestly this is pretty dumb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a stocking stuffer for my wife who is always losing her keys but I would have been better off just spending the money on literally anything else. The good news is that they work just fine and feel high tech and are relatively inexpensive. The bad news is that all they do is help you locate things nearby and make a chime. If that sounds like something you want, go for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tracker for my wife after she lost her keys, which is a regular occurrence. Twice since we got this we were able to quickly locate them using her phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy way to track stuff!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our parents so that they can keep track of things. The product works as expected once you learn how to use. Could be a little bit challenging for older people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made for a great gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using tile products for years now and I’ve always loved them! I got these as a Christmas gift for some friends and so far they love them too.

    I would recommend this to a friend