Customer Ratings & Reviews
- Model:
- RT-13004
- |
- SKU:
- 6287750
Customer reviews
Rating 4.6 out of 5 stars with 1408 reviews
(1,408 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not what we thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our dog until we found out it was bluetooth and not GPS. So, it only has a range of about 150 feet. Plus, the find my phone feature didn't work.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not So Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never impressed with this product. The battery life was short and the tone barely audible. I’m now using the Apple version and I like it much better.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
It’s been 2 weeks and it doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not connecting to my app. It seems to no longer be working even when the tile is next to my phone.
This review is from Tile by Life360 - Mate (2018) Item Tracker - White/Gray
No, I would not recommend this to a friend - Cons mentioned:Connection
Rated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item. It would not connect to the app.
This review is from Tile by Life360 - Mate (2018) Item Tracker - White/Gray
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a tile, sometimes it works, sometimes it doesn't. I like the concept however the performance is just not there.
This review is from Tile by Life360 - Mate (2018) Item Tracker - White/Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't expect much
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much range and need new batteries too soon. I trashed mine. They do work as described if you are within 10' of the device.
No, I would not recommend this to a friendRated 1 out of 5 stars
Good idea, terrible execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might be my house, but the range seems kind of questionable. I usually find the item before the tile starts beeping. I also took a trip leaving the tile behind, but the phone app decided to eat over a gig of data in the span of a few days. I contacted support about this and they advised me that turning off data would prevent tile from working, almost like they didn't bother to read the email.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Not for me. Its unreliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable device. Poor upgrade. The connection is always poor and moat often disconnected.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Doesn’t go far enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it could go at least a mile but the maximum distance is 125 feet. Returned it.
This review is from Tile by Life360 - Mate (2018) Item Tracker - White/Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Product utilized battery charge too quickly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial product function was good. However, as time progressed batteries exhausted charge too quickly.
No, I would not recommend this to a friendRated 2 out of 5 stars
Key finder
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected more out of it but that wasn't the case they need to work on there website some more
No, I would not recommend this to a friendRated 2 out of 5 stars
tile do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.average, i hate how they make you pay for extra services this is a ripoff
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't find my wallet. It was 10 ft from me in sight. To bad because i loss things all the time.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not what I want
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return them. I need a tracker I would recommend them if it’s what they needed
I would recommend this to a friendRated 2 out of 5 stars
Nice while it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the tile but battery eventually dies on it an no way to replace it.
This review is from Tile by Life360 - Mate (2018) Item Tracker - White/Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
the app doesnt connect to these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can not get the new app to connect to the tile when you are looking for it. Since the new update for the app., I have not been able to get it to work when I need it to. These are to expensive to not work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t spend your money!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for a gift and it worked for a little while then it stopped. You have to remind your self to refresh it daily in order for it to work properly. This is garbage!
This review is from Tile by Life360 - Mate (2018) Item Tracker - White/Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Connection lost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not respond sometimes which make it unusable.
No, I would not recommend this to a friendRated 1 out of 5 stars
They don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't work consistently. I sent them back for a refund. Sometimes the tile wojuld show up on the app, but most of the time it would not, and this was within 2 feet of the phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These tiles are just ridiculous. It’s actually kind of a stupid product because there are so many better ways to keep track of things and they are basically a waste of money.
No, I would not recommend this to a friend