Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $9.99
Clearance
The comparable value price is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,408 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tile is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are avid smart home enthusiasts. While we are new to Tile, I wonder why we didn't take the plunge a long time ago. Now that they come with replaceable batteries, jump in with us. Couldn't find my keys one day and now I don't have to worry about that any longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I'm never late looking for my keys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiles are a wonderful invention. The update that includes a battery is amazing! Now I am never late looking for my keys. They connect to my mobile phone and Amazon Echo. All I do is tell Alexa to find my keys...or on rare occasions, ring my phone. Love this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tile does exactly what it says it does. It help you to find lost items as well as it has a reverse find option to find your phone using the Tile itself when the phone is nearby and you can't locate it, but you have the item with Tile attached to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps me keep track of my life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got one on my wallet, one on my keys, and gave 2 to my friend who is as forgetful as I am. Do I still feel like Adam Sandler trying to leave the house? Yes. But has this tool helped me find the items in 30 seconds not 30 minutes? Also yes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tile Tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made in 2019. I lose my keys like no other.... especially with a “keyless” key that would cost $400 or more to get another copy, purchasing this has helped so far. It’s only been a few days, but I’m glad I did purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    App is easy to use, but limited range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the basic tile so it is good for finding things like keys that may be close at hand. It did find my suitcase at the baggage carousel but I already saw it. I really was hoping to know where it was at all times. I need to read up on how to connect to other tiles or buy a larger range Tile.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally these things have user replaceable batteries! We use these to keep track of our keys which often get misplaced. They work well, and I'm happy that I don't have to keep dealing with dead batteries and devices that cannot be self serviced!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set for Christmas presents, and couldn't go wrong with getting 4 presents out of this set. Everyone loved them and is making everyone's life easier with being able to find their phone or keys quickly! Great gift idea.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than previous version

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tile should have brought this in the first place. Having a re-tile program for older version just to have the battery changed is a bad idea. Nobody would like to spend $25 every year for a key tracker. Now that I can change the battery once it’s down is a good option in this new version.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally!! replaceable batteries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I owned the 1st GEN title trackers and was very happy with them. I almost got 2 years with notifications stating that the tile needed to be replaced. This updated title tracker with the replaceable battery is well worth the price in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for people who always lose their keys!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father and I are constantly misplacing our keys. We both have a tile attached to each of our sets and its so helpful when we need to locate them. This is our second set of Tiles and we continue to be fans of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great locator device!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Tile locator devices. They are small and out of the way on my key rings and are very light weight. I love that I am able to locate my phone if I have my keys. As long as you have one you can always find the other.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to replace my older tile mate. The updated ones have a user replaceable battery and a larger bluetooth range which is wonderful. The tile mate is especially useful if you are prone to losing smaller items like keys around the home or vehicle. Overall a very useful product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Christmas present

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previously purchased same product for a friend who found it very useful. The sale at Best Buy made it possible to extend the value of the Tile to relatives during the Christmas season. Firs shipment was misplaced in the holiday rush but was replaced before the 25th.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replaceable batteries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Tiles for about two years - on everything from my keys to my child. My only gripe until now was the non-replaceable batteries. This year's models alleviate that issue - so same great features but not feeling as wasteful anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and you’ll never lose your keys again

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. Wish I would’ve known about these sooner. Haven’t lost my keys or phones in a while now. Just click the button on phone or tile and your phone or keys start making noise. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Won’t know till I need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 pack allowed me to put it with my laptop bag, my wife used it with her purse. We each put one in our car. The question is how useful will the one ones in our cars work. We might not know till next Christmas. The other ones work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The tile is great but the software kind of sucks

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous version of the tile that expired and the battery could not be replaced so I upgraded to the new version. The Tile itself works great if you lose your keys. One of the things I use to love the app for was if someone misplaced their phone you could send a signal to the phone to find it. They have updated their app and this feature no longer works. In fact half the time you get a can't be reached for everything when you initially log on. Sometimes updating is not a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tile trackers!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them when travelling to keep up with electronics and sunglasses. Use them daily for elderly family to keep up with valuables and personal items. They work great and I am always thrilled with how the perform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For personal use, not as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may only apply to a few, but after I gave this gift to my brother, he hasn't set it up since. It’s a good gift idea, I thought, because it’s not too expensive and could be extremely useful. It works great, but it just wasn’t a gift he could REALLY use. Just a thought!

    I would recommend this to a friend
Sponsored