Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $9.99
Clearance
The comparable value price is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,408 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must have if you've ever lost your keys!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sought these out after I lost my keys and it literally took almost three hours to find them (and destroyed my house in the process). I told myself never again... then bought these. I've been using them on my different key rings for almost two months and they have already helped me a good handful of times. The other really nice feature (which I have used also) is if you press the button on the Tile, it will play a tone to help you locate your phone (if the app is installed). Now I just have to wait and see how long the batteries last on these guys - but so far one of my best purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves the tile it is great for forgetful people like her and the fact that u can also use it to find your phone is a selling point for me and many others I spoke with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these and split them up among family and friends so they can stop losing keys and phones. I like the replaceable battery feature and they are small and simply designed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average performance thus far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4-pack Tile Mate. Wouldn't have bought it had it not being redesigned with a replaceable battery. In the past, I read good and bad reviews. I was kind of on the fence whether to get one. Thus far my experience has been average for the past few weeks. I played with the finder at home and it was good. However, for whatever reason, the phone app couldnt find my keys and wallet I left in the car parked in my garage. There was no signal at all even when I was just by the door of my car. Eventually, it did ring when my phone was like next to them. Maybe it doesn't do well when the tile is inside a car?? But, I thought people put one inside the car so that they can find where they parked. I'd still recommend this with a 3-star.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Phone finds tile, tile finds phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, especially with the replaceable battery! Lose your keys, ring the tile from your phone. If you lose your phone, double click the tile and it rings your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Cool concept

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy. I purchased for my son and he loves it. Keeping up with keys and small stuff is no longer a issue especially when your in a hurry they work great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tile for my Mom. It works wonderfully!! So easy to install the app and set up. It helps her find her keys or her phone!! Totally recommend the tile!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this for a secret santa gift the price was good and people loved it at the party. the idea of being able to keep up with your stuff anywhere is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gifts for coworkers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not familiar with Tile Trackers, read the product description for yourself. What I will tell you is that my coworkers absolutely loved these as gifts this year. Tile Trackers and the Tile App are extremely easy to setup and use, and were appreciated more than the usual iTunes or Starbucks gift card. And if you order them directly from the Tile website, you get handy gift pouches for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Tile mate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to pair to my phone and it can be attached to keys or hidden in wallet. It does work and was easy to pair. It has helped me locate my keys already! Overall good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound

    Rated 5 out of 5 stars

    never without a Tile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves Tile. Small, low profile but with great signal strength and loud enough to be heard...the app is low impact on your phone. Wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 4 out of 5 stars

    This review is for the tile pro.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take back this version when I found that my fiance had already purchased the Pro version for Christmas. At first, everything seemed great. The app could find my keys/wallet when I asked it to look and you can select different tones. You can also hit the button on the tile and it will locate your phone. We also got it working on our google home. However, about 2 days later, we ran into a bunch of issues where none of the functions would work. I could eventually get one feature working while others wouldn't. I had to start over. It seems to be working fine now. So long as it continues to work, it's a very handy thing to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Tiles are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous Tiles and they already made the money back I spent on them. Key FOBs are expensive and we had looked all over the house for the extra set of keys and gave up hope looking for them until we randomly received a notification that someone had found our keys. Apparently my wife had left them at a job she had worked for a few months and we never thought to look there for them. I'm glad that they have decided to make tiles with replaceable batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Found my wife’s keys..finally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy that it tracks as well as sounds off. You can replace the battery, which is better than a discount for the other ones. And the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound

    Rated 5 out of 5 stars

    Best help to locate keys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the replaceable batteries, I can swap out them if I need to. Water resistant, really loud and helped me find my keys and my purse when I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Best gift ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister-in-law for Mother’s Day and she tells me how great it is every time I see her! She’s used it to find her keys and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound

    Rated 5 out of 5 stars

    Made great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to a daughter who always loses her keys-Tile was easy to setup and is plenty loud enough to find her keys the next time she loses them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Your best friend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little things are awesome. easy set-up and very small and easy to carry with you. Will definitely help keep your items close and safe.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound

    Rated 5 out of 5 stars

    great tiles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first try at the tiles.. love that these have replaceable battery. sound is fine to find phone / items from reasonable distance. would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    LOVE my TIles!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my adult daughters since we are always losing our phones and keys. I use this tracker at least once a week. Most useful gift!!!

    I would recommend this to a friend
Sponsored