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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,408 reviews
  • Rated 5 out of 5 stars

    Great tracking

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put on keys, in purse. Now if they would just make a slim one for my cell phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don’t need to go crazy looking for my keys or my phone...this little gadget is a lifesaver!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fallback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have something to help find lost items, but have had some difficulty syncing some of the tiles to the companion application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my sister-in-law because she is very forgetful and she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a bit clunky for a key chain but worth the security of knowing that we will be able to find our keys if we lose them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tile Mate Item Tracker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. He has used it only a few times. I think women would use it more than men.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sells great products at great prices, always take it back if dissatisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't last long enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and is a must have for me as I lose my keys on an everyday basis. I just wished the battery lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for keeping up with keys.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter's in order to help then keep up with their keys. They work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have one of these tiles...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the $25, tracks both my keys and phone...I both each of my co-workers one for xmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tile can find phone or keys with the same tile. Just wish app didn’t have stay running in background at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps my kids keep track of their wallets. I wish they made them smaller to fit other devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    some features work, some don't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it mostly works - it rings the tile and vice versa. Some features of the app fail altogether. We are bombarded with upgrade ads, even though the base app fails. It seems that Tile's main objective is to sell upgrade service, not provide a working product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't over state the time these little devices save me. No more wasting time and stressing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my age I sure like the comfort of knowing were my phone and keys are to be found

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice concept and great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the tile concept and it’s a great device. I was expecting little more slim but it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put these on a few things around the house that always getlst and they work just as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trackers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these especially when I can't find my car or house keys. I bought a set for my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to find

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tile because I have been known to miss place my phone & keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter kept losing her keys. No more lost keys. She tracks and locates it immediately

    I would recommend this to a friend