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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,408 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replacement Tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Tiles for each of family members Christmas 2017 which lasted for approximately 14 months when the non-replaceable batteries wore out, which was to be expected. Luckily I already had replacement ones I had purchased on the Deal of the Day for half price. Much to my surprise the new Tiles came with replaceable batteries this time which will hopefully be much better and cheaper alternative since I plan on continuing using the Tiles. The few times I needed to use the Tiles for their intended purpose they were invaluable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Good, small, discreet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, battery has lasted so far, I reallly like how small and discreet it is. It has really helped me out with locating my keys.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quirky but invaluable asset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased that I finally succumbed to getting the tile devices to keep track of our keys. I found the instructions lacking the importance of how to set up the keys with the devices. Once the trackers have been identified, they cannot be changed..I.e. they get linked to the owner. They can be shared but not re-assigned to another owner. The further advantage to these newer units is the ability to replace batteries u like the earlier models that when the battery wore out, had to be completely replaced. The latest units also have a longer distance for detection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    How did I live without these for so long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    between losing my keys and losing my phone and sometimes losing a kid in a store... These things have been awesome. The community locate feature is really what you need to think about when you’re choosing a product like this and tile has the largest network of users. So in the situation where you really lose something far away that’s what’s going to save you. Beyond impressed with these. They even sent me new batteries when they started getting low, very cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars...so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items set up quick and easy- and Tile works with other devices you may already have, like certain brands of Bluetooth headphones. Great for me because I “misplace” things often. We plan on using Tiles to keep track of our kids through the app’s map at theme parks, as well as being able to communicate with them at and around school pickup time- as we aren’t ready to arm them with cellphones just yet. But exchanging notifications allows us to let one another know we are nearby- even if we can’t be seen. I’ll add the fifth star depending on how things go at the theme parks!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Tile Mate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this tile. Very nice appearance , small yet large enough to see. I like how there's a replaceable battery. I already used it to find my keys.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep from losing your things. And replaceable batteries

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, small footprint, on sale, and able to replace battery. Yes, yes, yes, and yes. Working on a hack to track the boosted w these

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If you lose your keys a lot, you want this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after seeing it reviewed on GMA. My daughter misplaced her keys and had to spend $200+ for a locksmith. I saw this one morning and decided to give it a try. She loves it and thanks to her 3 year old son, she had to use it to find her keys again. She said this is perfect especially if you have little kids around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tile!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were ok. I originally bought them so that I could put one in my backpack and one in my car in case they were ever stolen. I wish they had a tracker built in to them so that I could track where my items were if they were ever stolen from me. They do a great job for what they're intended for though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Super helpful. Prevent losing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can prevent losing items with this Tile Mate tracker. Very compact device hooks onto everywhere and lets you track position over Bluetooth. Fantastic,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tile Mate Item Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never loose your keys again! This item is small, great price, and very useful. I will never go without another again.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a pack of four and used them on a cross country trip and found them to be helpful. It will basically show you the last location your item was in range and give location. ie-showed arriving at the airport, then nothing, then when we boarded the plane, it showed it was nearby and when we arrived, and went to baggage it showed while on the baggage belt. Very helpful for travel. Do not panic in the airport. There will be areas of no signal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this product.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. Best tracker around. Love the replaceable battery. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound

    Rated 5 out of 5 stars

    Great way to keep up with easily lost items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a key ring. Chirp is loud enough to be heard even when covered up by a pillow or cushion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound

    Rated 5 out of 5 stars

    Loud w/replaceable battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally not having to re-purchase a tile when the battery runs out. It's loud enough to find in your house.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Range

    Rated 5 out of 5 stars

    Newest generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Best feature is you can replace the battery, 2 150 foot range and 3 the alert tone can be customized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    GREAT TRACKER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO SETUP AND USE, HELPS WITH SMALLER ITEMS, ALSO CAN WORK WITH PHONE TRACKING.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Very convenient and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and a great way to keep up with keys or any other item you wish in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must purchase....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you regularly misplace your keys. Excellent product, easy to use and priced decently

    I would recommend this to a friend
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