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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,408 reviews
  • Rated 4 out of 5 stars

    Bought for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a white elephant Christmas gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it the next day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work for what they’re advertised for but I was under the impression that they were basically GPS trackers. Also needing to pay a subscription to use them to their full extent killed the tile for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely no idea why I bought these tiles. I was going to use them to put on my car keys and not my wallet range is very limited and the size makes them a little too cumbersome to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it will be useful to find my phone, but in order to achieve that you have always keep the tile app running on your phone. While running it tracts all you location history ( which I do not prefer)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea but unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they work, sometimes they don't. Audible notification sound volume too low. Maybe the more expensive model works better but I haven't tried it. They are supposed to be louder and with better range.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it does what it says but it's not that useful. You have to be close to it for it to be found. I do like the idea but it's more for someone who misplaces their stuff often usually around the house...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does the job well, albeit lacking quality control. I had to replace batteries on 2 out of 4 units right out of the box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    had to take back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase new would not work tested with battery tester. Took back got another. But had to purchase a spare battery. To very impressive. Gave as gift. Hopefully will work well for gift receiver.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great at finding things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiles are great at finding lost things they are attached to as advertised, The downside is the tile app can only be opened on one smart phone at a time. For my wife and I this is an issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Opinion of Tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TILE is convenient if the keys that it's attached to are very close, as inside a very quiet house, walking from room to room, because the device does not chirp very loud at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 2 out of 5 stars

    They work in the house.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work right in the house, or if you're near the phone. But from a distance I give up they don't work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for car tracking . . . Yet?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for tracking of child’s car. Perhaps not enough Tile users in my town but the only place the car is ever “found” in in our driveway. Ah well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift because I’ve heard they are very convienent to have. I haven’t heard anything negative about it, and it’s been almost a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They work, not sure super useful for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift. They work, but seems to be a product that seems useful but in the end just not that helpful. Others seem to love them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not as accurate as I was expecting it to be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does what it supposed to do, but sometimes it tells me that some of my items are in another location that they aren’t.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tiles different than it said.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with the Tile Mate because if I read it right you could connect it to your cell phone. I bought the 4 pack because it made a better buy. Well when I got them home and opened the package the only I could fasten one to my wive's IPhone was put velcro on the back of each one. Then fasten it to the phone but I was afraid that as she takes it out of her purse it would come off. So I haven't used them yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't Tracking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up I could use to track it as it never sound on my key.. Used only 1 and then had to return.. was disappointed..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great to find things when they are near

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just unfortunate you have to pay tile if you want to track your tile, it will only tell you where it last was if you were not near it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Saves time when you loose your keys.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to activate. Once you get pass the downloading apps on your phone it gives you a sense of security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need improvement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found the hard way that the battery dies without warning and you never know until you try to find something.

    No, I would not recommend this to a friend
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