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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,408 reviews
  • Rated 3 out of 5 stars

    Weak

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak distance detection and not loud enough. There has got to be something better than this thing. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not so sure if I programmed my tile properly because it alarms often when it's hanging on the wall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful technology, poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these on all pieces of my luggage. They're easy to set up but the battery should be replaceable or last longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife. She loves the product when it works, but it doesn’t always do what it is supposed to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 tiles. One works fine, the other doesn’t update the location timely. I don’t think I’ll purchase another.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we still have not put this into play, but i am thinking that its limited range might not be what i am looking for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome if you loose everything like me. Only wish the battery last longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 out of 4 did not work out of package.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tile support worked with me over an hour to get this righted but ended up replacing them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace batter but worth to have for valuable things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't have great range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When close enough they work perfectly but the range is somewhat limited

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works for location of devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful product but the app you need to download drains your phone battery.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure going to give it a shot I don’t know if it works well enough still on the fence

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it had ability to inform you if you leave a item behind. This is for one address only.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Helps when looking for keys

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached to my car keys and integrates with the Tile App well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fgjnv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ebbbdheid wiz eucnejd curncir cienaikcnfif did d fjcjf

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Key

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to use this product...................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Personal Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave these as Christmas gifts. have not gotten any complaints

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice concept but aggrivating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep hitting by design and keeps going off. Great idea and good publishing staff. but not worth the headaches for my phone to go off in the car, places or work! And its not easy to transfer to someone else if you don't like them.... Should be easier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lack of low-batt warning makes the device useless

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is fundamental flaw in the Tile Trackers. I've owned several and two had an issue where the battery died many months before the one-year mark. The issue is that Tiles don't provide any "low battery" warning. So no one can predict when/if this might happen, and as a result I have lost an item that my Tile was attached to because the battery died right before the Tile+item was lost. To me that's a deal-breaker scenario given the purpose of the device. After the one-year mark it doesn't matter because by that time you should replace the battery anyways per Tile's recommendation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It tracks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. So they can track their localization.

    I would recommend this to a friend
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