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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Mate (2018) Item Tracker's ease of use, long battery life, and improved range. Many appreciate its compact size and the loud sound it produces when activated. However, some customers have experienced inconsistent connectivity issues. A few also noted that the volume could be improved for easier location in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,408 reviews
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Good for parents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of my father asking me where his items were. Now, he does not have to ask me. All he has to do is press the button on the corner of the tile, or on his phone, to access his post items. The music can get quite loud, and can get annoying if they rely on this device to find their items.

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 4 out of 5 stars

    Fantastic, but not *always* responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can't find your keys even part of the time, these are worth it. Occasionally, it takes my phone longer than I'd like to make that bluetooth connection, but the range is great and the sound is loud on the Tile. The community aspect (anyone that has Tile on their phone can help pinpoint a lost tile) is useful, but I haven't had to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's suppose to. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 5 out of 5 stars

    As if Apple made it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ultra lightweight, has great distance, is loud, run by a polished app for your phone or tablet, you're linked to thousands of other users (who can locate your stuff), has a point system to obtain free tiles - honestly it's such a worthwhile addition to your smart home things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for forgetful or unfortunate people!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what this product was used for. However, I was not aware of all the included features. Great product for a great price! This product is for anyone in any age group. If something is important to you and you do not wish to lose it, throw a tile on it!! Im getting more!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tile works as advertised. I have it attached to my keys and was able to locate it using my phone. A nice surprise feature is that it'll work the reverse -- if you click the tile button, it'll also ring to locate your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great price, replaceable battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for this for some time as a gift for a co-worker who's been wanting one for a while. I kept seeing the old versions on sale that had no replaceable battery. Finally this new version went on sale so I grabbed it and got them a gift. They paired it up to their phone and works great. Hopefully the battery lasts a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item if your always on the move.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have helped me find my keys more than once in just a few months. I typically walk into the house with my handles full drop my keys somewhere with the papers or bags i am carrying and leave them hidden underneath. This leaves me scrambling the next time i'm trying to walk out the door. With the tile app and item i have been able to find them rather quickly. They also have a button to find you phone if you have misplaced that rather than the keys. The only negative(not that bad) is you have to have your location services turned on to use these items which drain the battery and use data when you are not in a WiFi area. This can be helpful if you lose items outside of your home but i would like to see an option for just Bluetooth turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this for my daughter who tends to lose her phone, keys all the time. She loves it so much and she can now find everything she's attached it to. I now went out and grabbed two more sets. One for me and one for my husband I'm gonna put one on my dog's tag too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replaced a tile that could not be recharged. Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given my first Tile a few years ago. It kept reminding me that it needed recharging soon. Went to Best Buy and found out that model could not be recharged. With the aid of a tech at the store I was able to replace the old model with one that had a replaceable battery.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Dad's new favorite toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my dad after he kept losing some of his more important items -- wallet, keys, etc -- and he absolutely loves them. Setting them up was simple for him to do, and he's tested the features to see how it works and they definitely live up to their advertising.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lost Keys No MORE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT product...It is great to just touch an icon and find my keys! It's easy as pie ans, although they are usually buried deep in my purse, I feel so secure and not the least bit stressed when I cannot readily locate my keys. I am going to buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool Prosuct, Nice Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tile for my wife because she loses her keys quite often. This product has helped her find her key numerous times. It can also be used to find her phone with a large silver button that you press twice to set off an alarm on your phone. Easy set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became very convenient for me. I put it in my keys(which I always misplace lol). Sometimes when I leave the house my keys are usually what I don’t have. So I use my phone to call it and vise versa when I can’t find my phone, I just press on the tile logo twice.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    great little tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has come in handy multiple times since purchase. I placed one of the tiles on my keychain, which I misplace frequently. It has saved me a lot of time searching for my keys. I just listen for the sound. It seems to have a good range as well.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Tile Mate locating tags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! I previously got Echo Tags and they turn off after a couple of hours and can't be located so they are useless!! These tags work great and can be located DAYS later, which is what you need! You never know when you are going to lose your keys!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the first two days I have used the locate items twice. Since then several times per week (I have 4 tiles) to save time looking for items or verify that items are with me. I wish I had had these earlier. Read the instructions (few) and they become even more useful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for finding lost items!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful to find your phone, keys, bag, where ever you put it. I like that if you have the app you can also help people find their stuff too even if your tile died or you don't have one. I like that they made the battery changeable now too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Got them for a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for Christmas... was a better deal than buying directly from Tile; I had originally bought 4 of an older model that didn’t have replaceable batteries but saw these and got them instead since it also 8ncluded a free Google Home Mini. Bought them online and picked up in-store which is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up now I gotta wait till I can’t find my keys one day lol I do plan on buying more and thinking about buying the sticker ones for my remotes I’m getting tired of looking for them all the time because my kids always misplacing them

    I would recommend this to a friend
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