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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 97 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Mate (2022) - 4 Pack for its ease of use and wide range, finding it valuable for locating lost items quickly. Positive feedback also highlights the product's tracking capabilities and generally affordable price. However, some users reported concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 97 reviews
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Tile trackers are marvelous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the Tile system. With all that is going on it is too easy to misplace a set of keys, wallet, cell phone or in our case a kitten. We have three kittens that are very curious and an old house with many hiding spots. The Tile system has saved a few broken hearts in my young children being able to find the curious kittens when they go exploring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tiles.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have them on everything. Tv remote, keys, phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Total waste of money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them in mid December for gifts. Out of package of 4, 3 of them the batteries are nearly dead AFTER ONE MONTH. Useless. Batteries cannot be replaced. Can’t be returned. Complete waste of money!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home and very populus areas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Bluetooth only (not GPS enabled) so it needs a Bluetooth connection and a device with the Tile app downloaded nearby in order to work. I traveled from MN, USA to BC, Canada, and in areas with no cell service, I wasn't able to connect to my Tiles. It also showed the wrong address of my Tiles, even with cell service, for two days after I'd already left MN. I wouldn't rely on them as luggage trackers; however, in my home, these tiles are awesome. I easily find my keys and wallet with a click of my app, which beeps the tiles. The app shows how many Tile users are nearby, but if you live in a rural area, you could be the only one and it will only work if your cell phone is within Bluetooth range of the Tile.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 5 out of 5 stars

    easy to track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the option to track items like a bicycle, luggage, stroller and even my kids when we are out at large places like a theme park.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 5 out of 5 stars

    Small, inexpensive, but more useful than you think

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these for our luggage while travelling to the Caribbean. They worked great, letting us know where our luggage was in the terminals and letting us use the audio emitter to announce our baggage while on the carousel. They also worked as a lifesaver when our plane was delayed and our baggage was sent on an later flight. I was able to determine when it arrived at the airport to pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Tile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Can find missing item. Set up for a tech type person would be easy. For me a needed help getting started. Easy to use once set up is done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed four and for the price, you couldn't beat it. The only issue I have is that they didn't come with rings to attach.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best price and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price around from Best Buy. These little guys are so easy to use. Just download the app, scan the tile, and you're good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to add to life 360 to track the things you need. Would definitely buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    AAA Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AAA towed and lost my car the day they picked it up for dead battery. I was able to tell them where it was. I was 60 miles from the car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, seamlessly operated, and good range. I had my doubts, but my expectations have been exceeded.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Used them same day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend has a tendency to lose anything of importance and lost her car keys the same i got this onto her keychain. $600 key found in a pocket in a clothes donation bag. Dont know if she does it on purpose at this point, but glad it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tile 4 pack trackers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installment on app. Bluetooth fast connect. Great value and great price. Good to share with the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, compact, and...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact, and effective connections. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great tile locator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy setup, very easy to use, nice price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Much louder than the Apple Tags. I like the button to find your phone

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 5 out of 5 stars

    Review For tracker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great tracking device for my luggage while backpacking through Europe!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Definitely worth it if you lose items!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have gotten these a long time ago! I purchased them because I misplace my car keys and my phone regularly. I only needed one on my car keys, so if I lose my phone I can "ping" my tile from my car keys and vice versa. And I can look at where the items linked to the tiles are on life360. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    I LOVE TILES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would do without these miraculous little tiles. Well, yes, I guess I do know what I'd do .... I'd spend a couple of hours a day looking for my wallet or phone or keys. These tiles definitely save time and relieve stress. I even put them on my dogs' collars --- they are a great training tool.

    I would recommend this to a friend
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