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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 229 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Mate Essential (2022) Bluetooth trackers for their ease of use, wide ranging capabilities, and compact size. Many appreciate the affordable price and reliable tracking functionality, although some users mention challenges with battery life and occasional app connectivity issues. The setup process is generally considered straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 229 reviews
  • Rated 5 out of 5 stars

    Tile making life a bit easier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for someone who always loses his keys and phone. Making life easier for everyone is what this Tile will do. We had them in the past but batteries died. Nice upgrade to be able to replace batteries now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Challenge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because Tile is the best tracking device for our Android devices we added this four (4) pack. Their durable build is going to be challenged for the two (2) key chain Tile Mates as they are going to be added to keys that will be changing 'hands' many times daily. Their level of connectivity is excellent. It appears that the speaker is louder than the previous models; at least to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Need to have an account to be able to track them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tile products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product as a Christmas gift for my husband and he loves the Tile products!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exactly as said. Has been a lifesaver from losing my iPads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome tool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I have had to use several times and they work very well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Trash after 1+ years - Competitors are better now

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mistake, I didn't realize all of these units have internal, non-removable batteries. Meaning after these die in 1-2 years they are heading to the landfill. Tile offers a larger unit with a replaceable battery. Other brands also offer replaceable batteries. Important note: Android now launched its Find My Device Network (early 2024). Currently Tile trackers are NOT compatible. Neither do they work with Apples "Find My" network. Tile trackers use their own network. If you have Android look into Pebblebee or Chipolo. If you have iPhone buy Airtags.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Only work for 1 year

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year they do not work anymore and you have to have them Re-Tiled. Which means, buy new ones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tiles for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and easy to use. Would recommend them for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very nicely, I especially like the wallet one fits great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Bought for Disney Trip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First review here, easy to set up, small and nice looking. I will edit with performance after the trip.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always lose my keys and remote. Now I can fin it very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to airtags.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive for what they are BUT have been useful numerous times. We're using them to track our pets, keys and valuables long with one in our older cars to help find our parking spots. This is AWESOME when parking at huge places like the airport! It is not perfect as far as finding nearby devices but give it a moment and usually will connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for someone who loses EVERYTHING! If you misplaced your keys, wallet, and phone… this is for you! I think it’s changed his life. Saved him 20 minutes a day searching for things and a bunch of stress

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No More Lost Keys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Won't lose my keys, purse or wallet !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Location Not Accurate!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lost her keys with the tile on it. When I went to the location on the tile app it was a doctor's office that she'd never been to. She had actually been in a nearby park. It's been 6 weeks and it's still showing same location. Had to return the slim credit card looking one because it would not respond even within a foot of the app. Also, while in my home, all tiles show the address of my neighbor's house. Not accurate! With that being said, I bought these because my car was stolen. At least I can look at the app and check to see if my car has moved from where it was parked. It's a lot easier to locate a car than a small set of keys.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These make great gifts. I bought them for white elephant on Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had initially purchased this item with Amazon and they lost the item in transit. Rebounded by ordering thru BestBuy, Available shipped within 2 days. Easy and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tracking offline

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have the app open in order to use your tracking. Which I get, but what if I haven’t had a need to track my things and when it’s an emergency I do? I won’t be able to do so since I haven’t used the app in so long.

    I would recommend this to a friend