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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 768 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the Pro (2018) Item Tracker's ease of use, extended range, and improved battery life compared to previous models. Many appreciate the louder sound and smaller size, making it convenient and easy to attach to various items. While some users experienced issues with accidental button presses and occasional Bluetooth connectivity problems, the positive feedback on key features outweighs these minor drawbacks. The enhanced volume is a significant upgrade for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 768 reviews
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound volume and long range. Very easy to use. Helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Don’t leave home without it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for finding misplaced keys or wallet. Good volume and size.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    This a great option to track Vehiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Tile Is not intended to track your car using a Pro Tile Is a great backup tracking device if your car ever gets stolen or is borrowed by a family memeber. It’s extended range will ensure it get pinged while parked in parking lots etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great and very strong and loud

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device. Loud, strong battery and withstands fair amount of abuse typical of house keys and Rain and the like Battery replacement is easy and straightforward App works fine but the premium feature of auto alert depending on geolocation is hardly convenient or responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very simple, easy to setup and great design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Very functional. Can use it to find my phone/keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, has a great range and loud alarm and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Everything was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tile may have ushered in its fancy Tile Pro series, featuring stylishly designed key finders that promise loud alarms and a 200-foot range so that your keys will never be left behind again. But it continues to sell the Tile Mate, which remains an excellent alternative if you don't want to pay $35 for either the Tile Sport or Tile Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty ease to use long battery range from day one love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Item Finder!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer! I had a bicycle accident in 2018, that resulted in brain damage. I get confused easily and forget things like 1000x a day. This product has help me in a way that no human could!!! Aging or brain issue, just get this product! It will make a huge difference in your lifr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tile Pro is a great tool for finding lost items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of the Tile Pro key locators because I have a daughter who constantly misplaces her car keys. I bought the Pro because the volume is much greater. She has used it several times already to find keys AND to locate her iPhone when she had the keys but misplaced her phone. It is much cheaper than getting new keys and fobs programmed.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound

    Rated 5 out of 5 stars

    Tile - Find my keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then original Longer range and louder

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Always know where keys are

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my keys shopping this weekend in Ross and I was able to find them in a pair of shoes I had been looking at by utilizing the tile app on my phone. This is so amazing that I got one for my boyfriend too. I love that you can replace the batter so you don’t have to buy a new tile after a year anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Real life saver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy really helps my dad. Got the Tile Pro for my dad awhile ago to help him keep track of his main bag; he is getting old and need this kind of assistance. As far as I know, the Tile Pro helped my dad locate his bag of meds, keys, etc. three times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my keys. I haven't lost them yet since I got them, but used Tile a couple of times to locate them. Seems to work well. I was hesitant to buy them in the past since you couldn't replace the battery. Decided to buy them now with the replaceable battery. May buy a few more if they go on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 5 out of 5 stars

    Awesome gadget that's already been so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loses his keys all the time so I got this for him and I. The tiles are loud enough where I can hear my keys across the house and are extremely accurate when I use the app just to look at their location. I'm considering buying more to attach to my wallet and other items I'm likely to lose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for your keys

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my father in law who is getting forgetful and losing his keys hes used it several times and is glad he has it on there says he needs one for his wallet now could be another gift idea tile makes good stuff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy to use, sleek.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to use. Great size. Slightly annoying when it goes off without reason.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what she needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Tile for someone in my family who is notorious for loosing their keys and wallet. The installation process was easy and only took about two minutes. You can link it to a google home so you don't have to pull out your phone to find the tile you're looking for. Tile works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replacement for previous Tile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the low-battery warning on a previous Tile, so it was time to replace. These are an update to my previous version, now with user-replaceable batteries. I usually stick these in my suitcases when traveling and can see that the suitcases made it on the jet below me in the cargo hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than meets my expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research before going to Best Buy to purchase the tiles. The salesperson listened to my needs and answered patiently all my questions regarding the various RFI remotes, while demonstrating the differences as well. He used self disclosure to explain that he bought it for his mother and she loved it. I knew this associate was bright and had great listening skills. When I asked him he was in school he said yes. He was an engineering major. When I left with the purchase I thought Best Buy made a coup in hiring him. Finally I am using Tiles on a regular basis and am more than pleased with my purchase and the whole experience.

    I would recommend this to a friend