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Customer Ratings & Reviews

Tile - Mate & Slim Combo (2018) Item Trackers (4-Pack)-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 303 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 303 Reviews
  • Rating: 1 out of 5 stars

    DO NOT BUY- IT EASILY BREAKS

    Posted
    QueenChloe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased tile mates for my kids, nieces and nephews for Christmas, and within a week of being used, one of them broke off my daughter's key chain. They are not durable products. Even worse, per the Tile company "physical damage isn't covered by warranty." No replacement for a product that has been used for a week and broke doing it's primary function - hanging off a key chain. But they did offer me a discount on a new one - how nice. Avoid this product! Per Tile: Our Tiles were built to last and are made of materials that are both light and durable. That said, there may come a time when you find that your Tile has suffered damage that renders it nonfunctional. Unfortunately, physical damage is not covered by the warranty. In this particular situation I can offer a 20% discount towards another Tile purchase. I'm sorry that this has happened, though I do appreciate your understanding.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great start!

    Posted
    charm1969
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After losing my keys and spending a long time looking for them before being able to leave for the holidays, I was given this. As soon as I could I downloaded the app and set this product up for my keys and other items. The app is super easy to download and use. My problem is that the way you find your item is by going to the app and then hitting the "Find" button for the device you want to find. Tile "finds" it by playing a little tune that comes out of the Tile. That's nice, but it isn't helpful if you're in a loud room, are hard of hearing, or have other audio issues like that. There is additional help to find it on your phone visually, but that costs more money after a trial period. If we could fix those issues, this device would be perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for forgetful people

    Posted
    RontooChimelon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I always always always lose my wallet and keys. Having the slim in my wallet and the mate on my keys has been great for me. One time, since I've gotten them, I was unlocking my car so that I could put several items from the grocery store in. After helping my daughter in the car, I found that I somehow misplaced the keys so I could turn the car on. I looked in every pocket but nothing. Out came my phone to call up the app, and it turns out I had put the keys in one of the grocery bags by mistake so that I could have both hands free to help with the car seat. I also love that if you have your keys but lost your phone, you can press the button to make your phone ring. And the replaceable battery means that it will be of use for some time.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor product design

    Posted
    RedWoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I went from Lapa to Tile because I thought the larger volume wiloild benefit me should something actually go missing - more devices/people to hit off of. The one thing that will make me switch back is the lack of notification. You ONLY get an alert if you leave the ONE designated location you have marked without your item. Lapa was based on proximity to your phone. When the BT connection was broken both devices alerted so the one you had on you would let you know you left the other behind whether it’s your phone,your keys, or wallet, etc. This only helps you located you tile after a thief has found it and tossed the tile. Likely hours later when you realize it’s missing, not minutes when you can actually recover the item.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Dont lose your keys anymore

    Posted
    Dawn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Do you lose your keys often? Well this is a great tool for finding them. Got it for my father often misplaces the keys. Installed the software on his smart phone, and put a small tile on the key chain. Then we tested it few times, and software found it each time.. cons, only works in about 30 feet or so.. you cant be home and try to see if you left them in the car in the parking lot.. you have to have internet you can walk around and locate them.. easy to set up.. works overseas as well.. they are not that cheap but definetely good option if you need such thing.. (last year i had bought sharper image version it didnt work overseas)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Carlos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Initially I had bought this gift for a white elephant gift. I ended up with it, but it’s a good thing. When I’m getting off my car with my toddler trying to juggle many things at once and can’t find my phone, I just double tap the tile on my key chain and walah I find my phone. Or vice versa with my keys if I can’t find them when I’m about to head out I just open up the app and start ringing them. It’s such a time saver because I misplace things... a lot! I also placed one on my TV control and wallet. Again, very convenient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tracking function

    Posted
    Woody35242
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this four pack of trackers so it makes it easy to find lost items, like a cellphone, wallet, car keys, etc., just peel the backing and stick to the device you want to track, a app can be downloaded to your cellphone or go to a website and locate your item, by GPS and the ability to have the tracker make a sound to easily locate if within hearing distance, I am going to purchase a couple more 4 packs to place on valuable items and luggage, etc.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Where is my tile?

    Posted
    LivintheFracLife
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Okay, if you are forgetful the tile can save you numerous hours finding a lost wallet, keys or whatever it is attached to. I like the replaceable battery idea, however I bought these tiles less than a month ago and I have alert. Out of the 4 pack I bought this is the only one that says it’s low battery though. I will say I am tired of monthly subscriptions and I am against obtaining a tile subscription, which is why I bought these. They normally work very well and I have had no other issues with them. Find your stuff with a tile.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    As helped me in more than one occasion

    Posted
    Izhart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am a person who constantly looks for his keys an wallet. I could have just bought a pack of 2 or whatever since I only need it for my wallet and keys but the free Google home for the 4 pack was a nice deal. So I have 2 extra but oh well I can find a use for them later. So it works when your phone is nearby. on or two times trying to get it to find my stuff if I am out of range but its better than not having it at all. Works just fine. Saves you so much time trying to look for your stuff.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product for busy person

    Posted
    BBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Quickly locate essential items with these item trackers. I bought the Tile Mate and Tile Slim combo for my son for Christmas, he had already purchased one Slim and it worked so well for him, I bought the combo as a gift. He has always been one to misplace his phone, keys, remote control, etc. So this combo will enable him to quickly locate these items, save time and get back to work on what is important to him. He really likes them. Perfect gift.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Worth it if on sale.

    Posted
    ashok
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Mounting/attachment/placement options are limited. Not the loudest but get the job done. If you’re new to Tile, note that you may also be paying a monthly fee for location history and other features (not required though, still pretty annoying that’s not included). Integrate well with Siri. Overall worth it as long as they’re on sale, but check for newer versions if you’re paying full price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    THEY DO WHAT THEIR SUPPOSE TO

    Posted
    NikNak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this pack for a friend of mine and ended up keeping 2 Tiles for myself. I put 1 in my wallet and 1 on my keys. I must say they do the trick as I have been notified several times that I left my keys or wallet behind after traveling a certain distance from each Tile. Its also nice to be able to locate your items from the app if needed. Also, very easy to set up within about 5-10 minutes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    JanP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is perfect for the people in my life who’s always asking ME where their keys are, their wallets or whatever. Just one unit will work for both your phone and the key/purse/whatever item you want to attach it to. What’s also nice is that even if your phone is on silent mode it will still ring when summoned! The product quality is top notch! No need to pay for the premium app too as it will work with the free version.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great little device

    Posted
    TayBranche
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this as a Christmas present. Was able to split up the set and give to different family members (and yes, i absolutely gifted one to myself). Would buy again in a heartbeat. Only downside is that you have to open the tile app to get the sound to stop playing on your phone. Wish this had a notification pop up that would allow the user to disable the sound. Minor inconvenience for an otherwise fabulous product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Find my stuff

    Posted
    Johnson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love my Tile Mate. I have one on my key ring and one in my wallet. With my iphone it is easy to find what I need. I like I can go to the app and it will tell you where your keys or what ever you have your Tile with was last seen with time and date. They hold up well and the app will tell you when your battery/tile needs to be replaced. This would be great for a gift or if you know someone who tends to misplace things.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost what I expected

    Posted
    marathonmedic69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The tile works pretty good. But the range is more limited than I expected. And on rare occasions it does not pick up all the signals I know are within distance. But this is rare and the unit has been very helpful in helping me find my phone on multiple occasions. Not perfect but the price is right and worth the investment if you regularly misplace your keys or phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Idea to Help Find Lost Items

    Posted
    Snicks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my wife as she is constantly misplacing her phone, keys, and wallet. She loves it, but hasn't had a chance to really use it yet. We did find two negatives. First, we've had two false alarms with the unit in her wallet as the button got depressed accidentally. Also, keep in mind that you don't need a separate tile for your phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works OK. Not as reliable as one would expect.

    Posted
    LoveGoodAudio
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Works well enough for me to "Replace after one year". All older models had to be replaced after one year. Now, only the slim has to be replaced. I used this with an older iPhone. Poor bluetooth connection issues. The phone could be right next to the tile and it won't see it. Got the latest iPhone - issues remain. Still, better than nothing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    CheeseyBoi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the Tile products, and I’ve already used them several times, as I’m a pretty forgetful person. I was initially disappointed that the Tile Slim wouldn’t fit between my iPhone and its case, but then I learned that the Tile app allows you to set up your phone as its own Tile without a physical Tile device attached. So, great product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    SOMETHING EVERYBODY NEEDS!

    Posted
    EddieB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is something that everybody needs in their life! Tile works great as a gift too! Saved my day too many times to count! Weather you leave your keys on the counter at checkout, or your purse/wallet at a store while trying something on, you'll never have to freak out again wondering where you left your most valuable daily possessions!

    I would recommend this to a friend