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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,312 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Mom with 4 human babies and 4 fur babies.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning with this through out the week is so easy. My only complaint is that I wish I could clean without having to clean out the water as often. But its is definitely something I would recommend.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re delighted to hear that you find our product easy to use for weekly cleaning. We appreciate your recommendation and will work harder to enhance the product, addressing the need for less frequent water changes. Please don’t hesitate to reach out if you have any more suggestions or concerns.

  • Pros mentioned:
    Cleaning performance, Weight

    Rated 4 out of 5 stars

    Small home with 4 pets and a blue collared husband

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 900 sqft house with all hardwood flooring with two dogs and two cats, plus my husband who does concrete. It usually takes me up to two hours to sweep/vacuum and then mop my house. I just did it TWICE in less than 30 minutes. It took 2 tanks of clean water solution (16.9 oz plus the cap full of cleaner). It did ask me to clean out “the pipe” twice because of the pet fur but thats no biggie. It was easy to clean after too. Plus then it has a self cleaning mode that you can use as well. It does leave some streaks behind but it doesn’t bother me, it looks like the lines left behind from a vacuum. Super light weight and easy to use. Highly recommend for the pricing.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review! We’re thrilled to hear that our product has significantly reduced your cleaning time and made life easier in your busy household. Your feedback on its efficiency, ease of use, and value for money is greatly appreciated. We note your comment about the streaks and pet fur, and we’re continuously working to enhance our product’s performance. If you have any more feedback or need assistance, please don’t hesitate to reach out. We’re here to help!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best investment for my floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this cleaner. Having kids and a dog this is a game changer. I do wish it held a charge a little longer but as long as I regularly use it to keep the floors clean I can clean 1000 square feet on max mode without it dying. Easy to use from first charge, cleaner goes a long way and is easily found online and in some local stores.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our cleaner. We are thrilled to hear that you absolutely love it and that it has been a game changer for you, especially with kids and a dog in the house. We appreciate you highlighting the ease of use, the long-lasting cleaning capability, and the wide availability of our product both online and in local stores.

      We also noted your comment about the battery life and want to assure you that we are continuously striving to improve our products. Your feedback is invaluable in helping us do so. We will work diligently on enhancing the battery performance to ensure it meets your expectations for even longer cleaning sessions.

      Thank you once again for choosing our product and for your valuable insights. We are committed to delivering excellence and will endeavor to make your cleaning experience even more satisfying in the future.

  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I named her Sam, this electronic mop/Vacuum is perfect for my wood plank flooring. So easy to use and clean. Came with 3 replacements brush rollers, solution and cleaning brush! It speaks, connects to WiFi and self cleans. My single family home is 1562 sq ft and I clean get through all rooms in about 40 minutes before sitting it back on the charger. I would put it back on charger.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Good cleaning device but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S3 Series Smart Cordless Vacuum & Washer works great at picking up everything and cleaning on our hardwood laminate flooring. Our townhome is approximately 900 sq feet. It does not work on the rugs so that’s a con. I should have bought a different model that works on all surfaces if there is one. Make sure you read the owner’s manual before using (hey some don’t)! I have to fill the water canister twice to do the upstairs and downstairs. You may need to buy more cleaning solution since only a small bottle comes with the product. I found it on Amazon for $20-$30. The dirty water tank needs to be emptied once before being done with the whole house, my place is small. This would all be fine if I wasn’t racing against time with the battery losing charge. As long as I’m doing nothing other than using the Tineco I can get the floors done on a full battery. I can tell my the water and brush roller it is doing it’s job and cleaning EVERYTHING!!! The Tineco is really dirty after the first time using. I live in Lake Tahoe, so our windows are always open with dust coming in. I love that it detects areas that needs max power automatically (by doors, fan, litter box). It’s so gross pouring out the water. I now use this every other day with kids running in and out and a cat! You MUST clean all parts of the Tineco and let the brush dry fully (1-2 days) before using again. Make sure to clean all debris that gets into machine. Overall I’m happy with it and that I bought for $120 off regular price. I wish the battery lasted longer especially if you have a large home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and cleans the floor well. The tank is small and I need to refill it twice to do my floors but, that works for me because of the light weight and ease of movement.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good mop. It's easy to maneuver and very light. Although I believe the clean water container is a bit too small. I normally need to refill it 2-3 times to finish mopping my whole home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Pretty Neat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice vacuum/floor mop, I was a bit startled by the robotic voice telling me to clean it but I got used to it after a while. Perfect for 1400 sqf of tile. Easy to clean and pretty light weight, which is nice when you're just a small lady. It's only downside is that it's a bit loud.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback on our vacuum/floor mop. We are pleased to hear that you find it suitable for your 1400 sqf of tile and that its lightweight design makes cleaning more convenient for you.

      We appreciate your comment about the robotic voice feature. It’s designed to be helpful, and we’re glad to know that you’ve adjusted to it over time.

      Regarding the noise level, we understand your concern and want to assure you that we are continuously working on improving our products to meet our customers’ expectations. Your feedback is crucial in this process, and we will take it into consideration as we strive to make our products even better.

      Thank you for choosing our product and for taking the time to share your thoughts. We are committed to providing you with the best possible cleaning experience, and we hope to continue serving you in the future.

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Great unit, cleans surprisingly well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly as advertised, a mop and light vacuum. And, it works really well. You have to have the right expectations, it is not a vacuum for your rug and it is not a heavy-duty vacuum. It does a light mopping and vacuums up the water on hardwood and tile, and it cleans surprisingly well. Couple that with the self-cleaning and smart charging, and its a great unit. It would be nice if the water tanks were larger, but they are more than workable and keep the unit weight down, so that's a minor drawback at best. I bought one for my son (new parent) and they love it. I give it a 9 out of 10!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your enthusiastic feedback! We are absolutely delighted to hear that our product has met your expectations as a mop and light vacuum.

      We designed this unit with convenience in mind, and we’re thrilled that you’ve found the self-cleaning feature and smart charging to be beneficial.

      We value your feedback regarding the water tank size, and we will take this into consideration as we continue to improve our products. Your suggestion highlights an important aspect of user experience that we aim to enhance.

      Thank you once again for your kind words. If you have any further feedback or suggestions, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Almost enough battery for our 2,900 sqft home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum works as advertised and is cheaper than most of the competition. For our house, which is laminate throughout, we have no carpet, this vacuum/mop combo saves us a lot of time having to vacuum and mop separately. The self cleaning feature works great and I appreciate that it comes with additional brushes and parts to swap out. Some may say the battery life isn't great, but for our 2,900 square foot home it can almost get the whole house done on a single charge. It's sufficient enough for me. So far we have no complaints about this handy vacuum/mop combo!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our product!
      We are particularly pleased that you find the self-cleaning feature and the additional brushes and parts useful. Your satisfaction is our top priority, and it's great to know that these features are enhancing your cleaning experience.
      Regarding the battery life, we understand that it is a point of consideration for some users. We are continuously working on improvements to our products.
      Thank you for choosing our product and for your support. We are committed to delivering high-quality solutions that make your life easier. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum so happy with my purchase! Easy to assemble, easy to use. I was shocked by how much dirt it picked up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum. It is so easy to use and is so nice to be able to vacuum and mop the floor at the same time . My house is about 1690 sq ft and i'm able to do all floors without recharging the battery

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Well Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been everything my wife has wanted and more. She loves the way the floors look now and it makes cleaning the floors so much easier for her now.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful review! We are absolutely delighted to hear that our product has been everything your wife wanted and more. It’s fantastic to know that it not only delivers the beautiful, clean floors she desired but also makes the entire cleaning process so much easier for her.

      We sincerely appreciate you choosing our product to bring such satisfaction to your home. Your feedback is incredibly rewarding, and we are committed to continuous improvement to ensure we always meet the high standards our customers expect.

      Should you have any questions or need any assistance in the future, please don’t hesitate to contact us. We’re always here to help.

  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is really awesome. It does a great job cleaning the floor and has easy setup/ overall use. Cleaning the dirty water tank is probably the most cumbersome thing, especially having to do it twice, but the self-cleaning feature comes in very handy. Bad real life has been no problem and I am able to clean my entire first floor on a single charge. So far, no major complaints. I especially like the voice prompts as a visually impaired user.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Went from mopping once every other week to every d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! I have a tiled entry, long hall and large kitchen. It used to take me 30 minutes just to sweep! Not to mention mop. I was surprised this thing is self propelled. I love how the screen tells me where the floor us really dirty and filled with bacteria. It usually goes crazy by my dishwasher, the front door and the toilets, it is really satisfying to see the screen turn blue and know it is clean! It only takes a cap of detergent per water tank. And usually 2 tanks for me to clean my entire area. It has a subtle, fresh scent and i can clean my entire area on one charge. It picks up so much pet hair and debris! Best of all, it cleans itself! Worth. Every. Penny.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Worth every single dime!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. I try to use it daily in the kitchen to keep up with my daily cleanings and just to kind of “shut the kitchen down” in the evening. Every time Ive emptied ive noticed that the water has gotten less and less dirty. Thats a testament to the job the mop is doing with its daily cleanings. Also, they send plenty of extra components. Theres no reason you cant clean and let the woorking parts air out and dry. You have to also do your part in this investment. Clean all the things, empty the water and let everything air dry. I think we all know what happens when you allow water to sit for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Could Save a Little More Time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is more efficient than using a mop and bucket. Although, the cleaning the vacuum afterwards isn't horrible, it could be better. We have hardwood floors throughout our home. The S3 extreme can clean our entire house on one charge with time to spare, BUT we have to empty the water and refill the water tanks about 3 or 4 times to get everything done. If I had to purchase again or maybe in the future, I will invest in a model with a larger water tank. Emptying the tank is not fun. Having to remove hair and seeing debris other than dirty water is a bit off putting and unpleasant. Having to do it once after a cleaning isn't bad. However, having smaller water tanks takes away from some of the convenience, as we have to empty and refill numerous times.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Vacuum Mop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a birthday present for the wife, but I see myself using it more than her hahahah. It does the trick with vacuuming and mopping at the same time, not great but ok. I see myself having to pass over simple stains on the floor over and over again, or hold the vacuum over it while the brushes spin to take away simple stains that I could of wiped with my wet paper towel once. Self cleaning cycle is nice and keeps the mop roller clean. Don’t get much hair tangled up in the vacuum at all. Make sure to clean dirty water tank after each use to avoid a bad smell in the tank. Overall decent vacuum mop for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    It is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, it cleans both dry and wet. Water tank is not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Easy to use floor cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this floor cleaner. It could use bigger clean and dirty water tanks. It's easy to use and clean. I can easily maintain my floors.

    I would recommend this to a friend