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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 172 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Floor One S6 Extreme Pro's easy-to-use features, self-cleaning function, and time-saving capabilities. They appreciate how well it cleans and the convenience of vacuuming and mopping simultaneously. However, some customers have expressed concerns about the small water tank, which requires frequent emptying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 172 reviews
  • Rated 2 out of 5 stars

    Don't believe the hype =/

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought me and my wife were going to enjoy adding this to our arsenal of cleaning. Unfortunately it didn't meet our expectations. This only covers a small area and is forced to be docked so it can clean itself. It took more than 1hr to cover the whole house (small townhome) We ended up returning this last night.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback with us. We are sorry to hear that our product did not meet your expectations and that it did not integrate well into your cleaning routine. Your feedback is invaluable, and we are committed to using it to continuously improve our products and services.

      Based on your description, it seems that the vacuum only covered a small area before needing to dock and clean itself, which made it inefficient for cleaning your entire home.

      We’d love to assist you further and address any remaining concerns. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to provide the support you need and explore possible solutions.

      Thank you for your understanding and patience. We hope to have the opportunity to enhance your experience with our products in the future.

      Best regards,

      Tineco Customer Service Team

  • Rated 5 out of 5 stars

    Vac/mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift... my daughter loves it! and she is hard to please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new mop makes cleaning so fun love the display and new technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum I ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well! I was worried at first because of some of the other reviews, but I ordered it anyways and it was a good decision. I 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied with this product. Keep the floor really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I had a 3 but it died. So I upgraded. So far it works well. My favorite mop/ vac combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Saving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best, my floors have never been this clean and it took no effort at such a small time. I love this it’s really life changing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best impulse purchase so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of my better impulse purchases to date. I’ve owned the Dyson version of this and prefer this over that. Floors have never been cleaner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not as good as it seemed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it works like a cross wave. Yes it says whatever function it is set at. Yes it reminds you to empty the dirty water but I mean for the price this thing should empty itself and clean its brush itself. I’m having to spend more time on maintenance than actual cleaning. It’s going back to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My floor is CLEAN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!! Takes the place of vacuum and mop and does a much better job!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good daily use machine for low traffic areas

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it was meant for people that are rich & don't have high traffic home. It has a lot of do's & don't. You have to constantly clean it even though it has self cleaning mode. You have to buy a certain solution from them for the machine & can't use tap water. The vacuum part of it is excellent. I don't feel the roller brush rolls like it is supposed to even from beginning. It does have different settings to use for how dirty your floor supposedly is but I don't find that they work much different. It's a good concept just don't feel it to fit for my family.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve encountered issues with our product. We genuinely appreciate your insights as they help us improve and ensure we meet our customers’ expectations.

      Based on your description, it appears that you’ve experienced some challenges with the maintenance and performance of your vacuum, particularly with the roller brush and the effectiveness of the different settings. We understand how important it is for a vacuum to fit seamlessly into your daily life, and we apologize if our product has not met your needs.

      To enhance the performance of your vacuum, we recommend the following:

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
      We stand behind the quality of our products and provide a two-year warranty for your peace of mind. If you continue to experience issues, please reach out to our customer service team at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and will do our best to resolve your concerns.

      Thank you again for your feedback. We’re committed to learning from our customers’ experiences to make continuous improvements.

  • Rated 4 out of 5 stars

    S6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but leaves dirt when roller touches base boards or table/ legs

    I would recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Hi PetrosK, thank you for purchasing the Tineco S6 Cordless Floor Washer, aren't they great for time savings and overall floor cleaning?!? For optimal performance and a clean brush head, we recommend running the self cleaning mode after each use, this helps to keep dirt off the baseboards & table legs. Thank you for being a valued Tineco customer tineco

  • Rated 4 out of 5 stars

    New vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum did what it said it would do vacuum n wash my floor. I suggest a brush-type roller for hard flooring surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wet dry vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum must have best thing ever ...........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it makes mopping hassle free and its just an amazing machine would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST invention ever!! Great service, too, going through Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to perches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, I purchase to for up and downstairs. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i have done in a long time, no negative comments.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a vacuum, it hardly mops. I can go over my floors- clean the dirty tank and the next time I use it, it smells so bad. I have cleaned it every time it has been used. Used only the required cleaning products that came with it. The smell is horrific. Moldy nasty smell that I can’t get rid of now. I am still considering returning it.

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Thank you for sharing your experience, and I'm truly sorry for the inconvenience you've encountered with your Floor One S6 Extreme Pro Cordless Floor Washer. We understand how frustrating persistent odors can be. For best results, ensure the roller, dirty water tank, and filter are thoroughly cleaned and dried after each use, and run the self-cleaning mode. If the odor persists, try soaking the parts in a mild detergent and drying them completely before reassembly. Rest assured, all Tineco products come with a 2-Year Limited Warranty, so if the issue continues, we're here to help with a replacement or repair. Please reach out to us at [email protected], via chat on our website, or by phone Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864. Thank you for being a valued Tineco customer. tineco

  • Rated 5 out of 5 stars

    Quality product and results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very well made and is very effective. Strongly recommend

    I would recommend this to a friend
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