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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 78 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 78 reviews
  • Rated 4 out of 5 stars

    Great versatility, mop improvement needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for quick and easy messed. You need to give the brush mop a little more pressure to get off some of the more caked on spots.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We’re thrilled to hear that our product is making your cleaning tasks quick and easy! It’s great to know that it’s serving you well for most messes. We also appreciate your observation regarding the brush mop and the need for a bit more pressure on tougher spots.

      Your feedback is invaluable to us as we continuously work to enhance our products to meet your needs. We’re glad that our product is contributing to a cleaner and more convenient cleaning routine for you.

      We’re always striving to improve, and your insights help us do just that. Rest assured, we will take your suggestion into consideration as we work on enhancing the performance of our brush mops for those more challenging cleaning situations.

      Thank you for choosing our product and for taking the time to share your thoughts. We’re committed to providing you with the best cleaning solutions and are here to support you whenever you need us.

  • Rated 5 out of 5 stars

    Wet and dry Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely extraordinary and a fantastic value for every dollar spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuums cleans everything and wife is happy!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that our vacuum is cleaning everything to your satisfaction and that it’s made your wife happy—there’s no greater compliment!

      We truly appreciate you choosing our product. While we’re glad it’s meeting your expectations, we’re always striving to improve. If you encounter any issues or have suggestions for future enhancements, please don’t hesitate to reach out to us. We’re here to help!

      Thank you again for your support. We look forward to serving you again!

  • Rated 5 out of 5 stars

    Best floor wash machine ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a life changing, I tried different floor washers before but nothing comparable with this one. Saving me time and effort and very safe on my hardwood floor. Thank u Tineco!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this product. It is cool that the motor is shared with the dry vacuum and wet mop. I also like the self powered mop/vacuum in that it controls the speed of movement. Very high quality build!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are impressed with our product, particularly the innovative feature of the shared motor for both dry vacuuming and wet mopping. It’s great to know that you appreciate the self-powered mop/vacuum function, which allows for controlled speed movement, enhancing the overall cleaning experience.

      We are also delighted that you have recognized the high-quality build of our product. Your satisfaction is our top priority, and we are committed to delivering nothing but the best to our customers.

      Please rest assured that we are continuously striving to improve our products and services. If you have any suggestions or encounter any issues, do not hesitate to reach out to us. Your feedback is invaluable in helping us grow and better serve you.

      Thank you once again for choosing our product and for your kind words. We look forward to serving you better in the future.

  • Rated 5 out of 5 stars

    A must have for homes with hardwood floors.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you have hardwood floors! Great product WiFi connect with app is a plus.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback! We’re thrilled to hear that you’re enjoying the benefits of our product, especially the convenient WiFi connectivity and app control, which are designed to enhance your experience with hardwood floors.

      We’re grateful that you chose our product and appreciate your recognition of its strengths. Your satisfaction is our top priority, and we’re committed to continuous improvement.

      If you have any further suggestions or need assistance, please don’t hesitate to reach out. We’re always here to help!

      Thank you once again for your kind words and support.

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to clean up quick spills. Has a great self cleaning feature.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re glad to know that our product effectively handles quick spills and that you appreciate the self-cleaning feature. We’re grateful for your choice and are always striving to enhance our products. If you have any concerns or need assistance, please don’t hesitate to contact us. Your support and satisfaction are invaluable to us!

  • Rated 5 out of 5 stars

    Tineco - Floor Washer Switch Pet Cordless Mop & Va

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner and vacuum is amazing! It cleans so well and picks up so much dirt. I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing suction and easy to maneuver in tight spots.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our Tineco product! We’re thrilled to hear that you’re impressed with the amazing suction power and the ease of maneuverability in tight spots.

      We’re delighted that you’re having a great experience with our product and we appreciate your choice to purchase from us. Your satisfaction is our top priority and we’re committed to continuous improvement to provide the best possible experience for our customers.

      Once again, thank you for your kind words and for being a valued customer.

  • Rated 5 out of 5 stars

    Upgraded from bissell crosswave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product thats well built and easy to use. Looks great in the home.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re thrilled to hear that you find our product well-built, easy to use, and aesthetically pleasing in your home. Your satisfaction is our priority. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re here to ensure your experience with our product remains positive.

  • Rated 5 out of 5 stars

    best investment!!! saves so much time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my floors have never been so clean!! with 3 dogs and young kids this is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mop vacuum, the stick vacuum works well on hard flooring but not so well on carpets.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your feedback on our mop vacuum! We’re thrilled to hear that you are enjoying its performance, especially on hard flooring.

      We’re glad that the stick vacuum works well for you on hard surfaces, providing effective cleaning. We understand that it may not be as efficient on carpets, and we appreciate your honesty in pointing that out. Rest assured, we are continuously working on improving our products to ensure they meet the needs of all customers, regardless of flooring type.

      Your satisfaction is our top priority, and we’re delighted that you chose our product for your cleaning needs. We will strive even harder to enhance our product’s performance on carpets and other surfaces to provide an exceptional cleaning experience for all our customers.

      Thank you once again for your support and valuable feedback. If you have any further questions or concerns, please don’t hesitate to reach out to us.

  • Rated 4 out of 5 stars

    Vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! Vacuum isn’t as strong but it works. I recommend for small apartments

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us! We’re thrilled to hear that you find our vacuum cleaner to be pretty good and suitable for small apartments.

      We appreciate your recommendation and are glad that the product is working well for you. Regarding the vacuum’s strength, we understand your concern and would like to assure you that we are continuously striving to improve our products to meet our customers’ expectations.

      Your satisfaction is our top priority, and we are committed to providing you with the best possible experience. If you have any further questions or concerns, please don’t hesitate to reach out to us.

      Thank you once again for choosing our product, and we look forward to serving you better in the future.

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Makes my cleaning process so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For folks looking for a versatile and efficient way to keep your home spotless in a timely manner. This product is definitely worth it!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your positive experience with our product! We are thrilled to hear that you find it to be a versatile and efficient solution for keeping your home spotless in a timely manner. Your kind words truly mean a lot to us and reinforce our commitment to providing high-quality products that meet the needs of our customers.

      We are grateful that you chose our product and are delighted to know that it has made a positive impact on your daily routine. Your satisfaction is our top priority, and we are continuously striving to improve our products to ensure they exceed your expectations.

      If there are any areas where you feel we could do better, please do not hesitate to let us know. Your feedback is invaluable to us as we work to enhance our offerings and provide an even better experience for you in the future.

      Once again, thank you for your support and for choosing our product. We look forward to serving you again

  • Rated 5 out of 5 stars

    Perfect producto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super good and efficient product for every working woman, it makes cleaning easier, I love it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback and for taking the time to share your experience! We’re thrilled to hear that you find our product super good and efficient, and that it truly makes cleaning easier for you, especially as a working woman. We’re so glad you love it!

      Thank you for choosing our product. We always strive to make life simpler for our customers.

      Regarding any points you mentioned about areas for improvement, please know that we take all feedback seriously and are constantly working hard to enhance our products for the future.

      Thank you again! If any questions arise later, please don’t hesitate to contact us. We’re here to assist you.

  • Rated 5 out of 5 stars

    Very good products, can do it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well and many components! Very useful!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that you consider our product great and that it works well with many useful components. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We are always striving to improve, and your comments help us make our products even better. If you ever encounter any issues or have suggestions, please don’t hesitate to reach out to us—we’re here to assist.

      Thank you again for your support. We look forward to serving you again!

  • Rated 5 out of 5 stars

    Easier life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this! Multitasking wich such equipment is great!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic feedback! We’re thrilled to hear that you love the product and find its multitasking capabilities so useful. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We are always striving to improve, and your input is invaluable in helping us enhance the user experience. If you have any questions or need further assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it twice but i love it when it works Great product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for reaching out to us with your feedback. We’re sorry to hear that you’ve experienced issues with our product, despite recognizing its potential when it functions properly. We appreciate your patience and understanding, and we want to assure you that we take all customer feedback seriously as a means to continuously improve our products and services.

      Based on your description, it seems that you have encountered recurring issues that led to the return of our product twice. We understand how frustrating this must be, and we sincerely apologize for any inconvenience caused.

      We’d love to assist you further and help resolve any issues you may be facing. Please reach out to our customer service team at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to providing you with a solution and ensuring your satisfaction with our product.

      Once again, we appreciate your kind words about the product when it works as intended. We aim to deliver a consistently great experience, and we hope to have the opportunity to restore your confidence in our brand.

  • Rated 5 out of 5 stars

    Effortless Cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Light and able to get under most furniture.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our product. We are thrilled to hear that you are satisfied with your purchase and that you consider it a good product.
      Your satisfaction is our top priority, and we are delighted that our product has met your expectations. We appreciate your choice to shop with us and are grateful for the opportunity to serve you.
      Please be assured that we are continuously striving to enhance our products and services to provide an even better experience for our valued customers. If you have any suggestions for improvement or if there are any other aspects of the product that you would like us to focus on, please do not hesitate to let us know.
      Thank you once again for your kind words and for choosing our product. We are committed to delivering excellence and will continue to work hard to exceed your expectations.

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