Customer Ratings & Reviews

Thank you for your enthusiastic review! We’re delighted to hear that you love your Tineco vacuum for its lightweight design, ease of maneuverability, and thorough cleaning capabilities. It’s great to know that the quiet operation, impressive battery life, and smart features are making your cleaning experience so satisfying. Your recommendation means the world to us, and we’re committed to maintaining the high standards you’ve come to expect. If you ever have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing our product and for your support!

We are truly sorry to hear about the difficulties you’ve experienced with your Tineco hand vacuum. Your satisfaction is extremely important to us, and we take all feedback seriously as a means to continuously improve our products and services.

Based on your description, it seems that you are experiencing issues with suction, even after ensuring the filter is clean and the battery is fully charged. We understand how frustrating this can be, especially when dealing with small messes in your living room.

For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain strong suction and extend the use time. If you continue to face challenges, please know that our products come with a two-year warranty, and we’re here to help.

We’re aware that our website’s support page for the Mini vacuum has been temporarily unavailable, and we apologize for any inconvenience this may have caused. Please rest assured that our customer service team is ready to assist you. You can reach us at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re committed to resolving your issue to your complete satisfaction.

We also appreciate your comparison to the $20 vacuum your husband purchased, which highlights the importance of reliability and performance in your cleaning tools. While we strive to offer products that exceed expectations, we understand that there’s always room for improvement.

Thank you for bringing this to our attention, and we hope to have the opportunity to demonstrate our commitment to quality and customer service.

Thank you for taking the time to share your feedback with us. We appreciate you bringing your experience to our attention.

We are truly sorry to hear that you’ve been experiencing issues with the suction power of your Tineco vacuum, both with and without the attachment, and that the different settings haven’t provided the expected performance. Please accept our sincere apologies for the frustration and disappointment this has caused. We value your feedback immensely and want to assure you that we take concerns like yours very seriously. Your input is crucial as we work continuously to improve our products and services.

We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team would be happy to investigate this issue more thoroughly with you and explore potential solutions.

Once again, we are very sorry for the inconvenience and letdown caused by this experience. Your satisfaction and trust in our brand are very important to us, and we sincerely hope to have the opportunity to regain your confidence in the future.

We are truly sorry to hear about your disappointing experience with our vacuum. We value your feedback as it helps us improve our products and services. Rest assured, we take these matters seriously and are committed to addressing your concerns.

Based on your description, it seems that you encountered issues with poor suction and the vacuum spilling its contents after vacuuming. We understand how frustrating this must be, and we apologize for any inconvenience caused.

We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

We appreciate your patience and understanding in this matter. Your satisfaction is our top priority, and we are dedicated to providing you with a better experience.

Thank you for taking the time to share your thoughts with us. We hope to have the opportunity to serve you better in the future.