The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Amazing, best vacuum yes. Worth every penny!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hands down most impressive vacuum on the market!
Its for sure worth the price.
its so easy to use, you just put it in the docking station and it charges and empties the vacuum, no need to touch anything.
The charge lasts a long time and the vacuum has never died on me!
The handle comes off and is a portable handheld vacuum, perfect for cleaning the couch or any corners.
I dont understand how the zero tangle technology works but it really works! I have two dogs and it cleans the hair so easily, and none of it gets stuck in the vacuum.
There is also a perfect green LED light that's emitted, which makes all the dust and debris light up.
This is the best vacuum, everyone deserves one!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Highly satisfied
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing vacuum and love the self emptying station! I have a dog and two kids and this vacuum handles it all. Battery holds just enough charge for my 1,500 sqft home. Favorite feature is the green light on the head which helps you see dirt/hair/dust several feet away on the floor so you can make sure you are really cleaning your floor and catching it all. Highly recommend this product.
I would recommend this to a friend
Rated 5 out of 5 stars
A MUST HAVE!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This vacuum is an amazing product- I am always struggling with what product would work best in my busy/messy household- with 3 kids and a dog- this tineco one is effortlessly amazing- so easy to use from start to finish. even my kids want to help now around the house because of the fun light to see dirt and the automatically emptying of the dirt- all of our hands stay clean while cleaning the house with no dirt left behind. its even pretty with the matte looking color and slim/sleep design. It also only took 2 minutes to set up- we plugged in and went to work.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This vacuum is fancy. The self cleaning feature is awesome and the vacuum head has a green light that shows you EVERYTHING. Good vacuum.
I would recommend this to a friend
Rated 5 out of 5 stars
Love the station!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
so amazing! it empties itself and charges every time you put it back on the station. Saves a lot of time because now I don't have to dump the dirt cup.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, stands up really well with our 2 labs that shed really bad
I would recommend this to a friend
Brand response from Tineco Support
Posted .
Thank you for your positive review! We’re delighted to hear that our product withstands the shedding of your two labs, proving to be a great solution for pet owners. Your satisfaction is our priority, and we’re thrilled that our product meets your needs. If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help and continuously improve our products based on customer feedback. Thank you for choosing us!
Rated 2 out of 5 stars
Suction power issue
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this mainly for run time which is great but its self emptying power is not great. All dust sticks to filter so you have to open the canister and pull it out which defeats the purpose of self emptying
No, I would not recommend this to a friend
Brand response from Tineco Support
Posted .
Thank you for sharing your feedback with us. We're glad to hear that you appreciate the great run time of our product. However, we apologize for the inconvenience you've experienced with the self-emptying feature. We take your feedback seriously to continuously improve our products and services.
Based on your description, it seems that the self-emptying function is not performing as expected, with dust sticking to the filter, requiring manual intervention to clean the canister.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Ensuring that the filter is regularly cleaned can also help improve the self-emptying process.
We’d love to assist you further and help resolve this issue. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need.
Thank you for bringing this to our attention. We hope to have the opportunity to enhance your experience with our product.
Rated 5 out of 5 stars
Great Vacuum
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and don’t really need to clean it. Green light makes it easy to clean.
I would recommend this to a friend
Rated 2 out of 5 stars
Not Impressed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m not impressed. I can’t even vacuum my whole first floor without the battery going dead. I called the customer service number and they’re telling me that the battery life is only 15 minutes. They were supposed to send me another battery. Haven’t heard from them since. I should have gone with another brand.
No, I would not recommend this to a friend
Brand response from Tineco Support
Posted .
Thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience you've faced with the battery life and the delay in receiving a replacement battery. We take your feedback seriously and are committed to using it to continuously improve our products and services.
Based on your description, it seems that the battery life of your vacuum is not sufficient to clean your entire first floor. We understand how frustrating this must be for you.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, we recognize that this does not address the underlying issue of battery duration.
We’d love to assist you further and ensure that you receive the support you need. Please reach out to our customer service again at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help resolve this issue promptly.
Thank you for giving us the opportunity to address this situation. We hope to find a resolution that restores your confidence in our products.
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great vacuum
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This vacuum has an impressive battery life, and I really appreciate that it empties itself.
I would recommend this to a friend
Brand response from Tineco Support
Posted .
Thank you for your wonderful review and for choosing our vacuum! We're thrilled to hear that you're impressed with its battery life and that you appreciate the self-emptying feature. Your satisfaction is our top priority, and we're glad our product is meeting your needs. If there's anything we can improve, please let us know. We’re committed to making our products even better. Thank you for your support!
Customer reviews from us.tineco.com
User rating, 4.8 out of 5 stars with 53 reviews on us.tineco.com.