Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our product did not meet your expectations. We appreciate your honesty as it helps us improve and ensure we meet the high standards we set for ourselves.
Based on your description, it seems that the product left streaks on your hardwood floors. We understand how frustrating this can be, and we want to assure you that we take these concerns seriously. Your feedback is invaluable to us in our continuous effort to enhance our products and services.
We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and addressing any issues you may have.
Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to restore your confidence in our brand.
