Customer Ratings & Reviews
- Model:
- Pure One S12
- |
- SKU:
- 6460544
Customer reviews
Rating 4.2 out of 5 stars with 164 reviews
(164 customer reviews)Rating by feature
- Cleaning Quality4.2
Rating 4.2 out of 5 stars
- Maneuverability4.4
Rating 4.4 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Pure One S12 Smart Cordless Stick Vacuum's powerful suction and ease of use as significant advantages, frequently praising its lightweight design and effective floor cleaning capabilities. However, some users point to limitations in battery life and the inconvenience of emptying the dustbin as drawbacks. The vacuum's quiet operation and helpful attachments are also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Decent Vaccum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vaccum cleaner that looks futuristic, previously I have used dyson v8, it is not as powerful as the dyson. Also, it is a little bit difficult to empty the trash
I would recommend this to a friendRated 4 out of 5 stars
VAC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tineco - Pure One S12 Smart Cordless Stick Vacuum - Black GOOD VAC
I would recommend this to a friendRated 5 out of 5 stars
Great stick vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great, better than Dyson. We own both and find this one less expensive and better and more versatile to use.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Don’t Waste Your Money, Buy A Shark
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. I researched and expected to be very impressed with this vacuum. After a few months of usage, it’s just not worth the money. The battery dies so quickly because you have to turn the suction up for it to work adequately and to not clog (as much). It’s more of a hassle than anything else. I had a Shark for years and I wish I would have stayed with that brand instead. Not to mention the dust cup has already broken and I had to order a new one. Definitely not worth the money. Buy a Shark instead.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand there's something wrong with your vacuum. Please rest assured that Tineco offers a two-year warranty for every valued customer. We will help you replace the broken parts for free and keep assisting you until the issue is resolved. What's more, we will send you some instructions of daily maintenance. Could you please contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Rated 5 out of 5 stars
Beast!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have bought this a while ago before I bought the Dyson I have! This this is marvelous and is handy to have in any household.
I would recommend this to a friend- Pros mentioned:Suction
Rated 1 out of 5 stars
Falling Behind After 90 Days…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say I’m a fan of our Tineco after only 3 months of use. Works great to pick up large particles and dust/dog hair but anything between, such as crumbs, dirt, etc, falls right out of the vacuum head after shutting it off. We always have to remove the filter to dispose of everything the vacuum picks up which sends dust everywhere. Wish we had gone with Dyson instead.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Loss Suction
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 1/2 months the vacuum partially quit working. When you turn it off, debris falls back out onto the floor.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear John, we are very sorry for your unpleasant experience. After reading through your review, we understand you are having an issue with your vacuum. If you are certain there is nothing clogged in any parts of the vacuum and the charging is fine, we assume you might have to replace the main body to resolve this issue. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Rated 5 out of 5 stars
As good or better than Dyson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing stick vacuum and all the information you get on the screen and on the app it’s just great. This is the new brand for me.
I would recommend this to a friendRated 5 out of 5 stars
Tineco vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum. Wish the small reservoir for the collection was larger. Vacuum is appropriate for all types of floors and furniture/
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just LOVE this vacuum. Can do my up stairs and downstairs on a single charge. A must for stairs.
I would recommend this to a friendRated 3 out of 5 stars
Not as I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum instead of Dyson because my son told me. But I am little disappointed because of noise. When you do vacuum, rubber strip making loud sharp noise with floor. That’s irritating me. I am thinking to return it and get Dyson.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Hi CHintan, we're sorry to hear that your PURE ONE S12 is making a sharp noise with the floor when you vacuum. We recommend checking the brush to ensure there are no blockages or debris causing the sound. We hope that you continue to enjoy the benefits of this smart vacuum and the extra-long battery life.
Rated 5 out of 5 stars
Nice alternative to dyson price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a really nice job. Not quite as simple as the dyson, but lots of cleaning options…just takes a little time to figure out
I would recommend this to a friendRated 5 out of 5 stars
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are 100% satisfied with this purchase after almost a month of use. So far I don’t have any negatives to report
I would recommend this to a friendRated 5 out of 5 stars
Worth its weight in gold!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, works great and as described. I would highly recommend!!
I would recommend this to a friendRated 5 out of 5 stars
Better than I thought.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to buy a Dyson but I read there are too many problems with them.
I would recommend this to a friendRated 5 out of 5 stars
Great portable vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and good ratings compared to the Dyson. We like it so far.
I would recommend this to a friendRated 5 out of 5 stars
Good alternative to upright vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and compact vacuum. Easy to maneuver vs regular upright vacuum. So far no complaints.
I would recommend this to a friendRated 5 out of 5 stars
Very nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift - they seem to love it! Hangs nicely for space saving.
I would recommend this to a friendRated 5 out of 5 stars
Love my Tineco.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Best purchase I’ve made in a long time. Get it you won’t regret it.
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i just love my new vacuum! The battery life is better than most others I've looked at!
I would recommend this to a friend