Customer Ratings & Reviews
- Model:
- VS100800US
- SKU:
- 6505006
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Pure One X Dual Smart Cordless Stick Vacuum's powerful suction, lightweight design, and ease of use. Many appreciate its long battery life and the variety of included attachments, finding it effective on both carpets and hardwood floors. The vacuum is also praised for its relatively quiet operation. While some wish for even stronger suction, overall feedback is highly positive.
This summary was generated by AI based on customer reviews.
Waste of money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much instantly after purchasing this vacuum I've had problems with it's battery. It states it has "smart funtionality" but really it just isn't powerful enough unless it detects dirt, which it doesn't suck up. When new i was lucky to get between 5 and 15 minutes of use, depending on if the battery retained charge, despite the fact that it's designed to be mounted and left on the charger. Now i get 1 minute, and only haven't thrown it away because i'm broke and it can still sometimes pickup coffee grounds, but never litter or dry cat food.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you have encountered with the battery performance and smart functionality of your vacuum. We appreciate your feedback and are committed to using it to improve our products and services.
Based on your description, it seems that the vacuum is not holding a charge as expected and is struggling with its smart functionality to detect and pick up dirt effectively. We understand how frustrating this can be, especially when it impacts the vacuum's ability to clean your home efficiently.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If your vacuum is not retaining charge even after following these steps, there might be an issue with the battery or charger that we would like to address.
We’d love to assist you further and explore options to resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is eager to help find a solution and ensure you have a better experience with our brand.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.
Best regards,
Tineco Customer Service Team
Very Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the quality of the product and recommend it to everyone
I would recommend this to a friendIt works great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend i used it alot specifically because i have 6 fury companions
I would recommend this to a friendVacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Planing to return it don’t have much power. I love the fact that is cordless but need power
No, I would not recommend this to a friendVaccum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Just be careful with the wheels they tend to break
I would recommend this to a friendNeed help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is just that it's not staying together for me n
I would recommend this to a friend
Best vacuum ever
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most convenient thing I’ve ever bought to keep my house clean 
I would recommend this to a friendSo-so
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction power isn’t as strong as I’d like. Otherwise, it’s ok for non-carpet floors
No, I would not recommend this to a friendVery Nice & Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife and she loves it!!! Very simple to use and does the job great!
I would recommend this to a friendOne line at a time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum helped me learn how to paint. (Figure of Speech)
I would recommend this to a friendI wouldnt buy it again
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this vacuum for about 6 months now. I loved it at first until i noticed, when id turn off the vacuum and lift it up all the debri comes out and as soon as i put it on Max power it goes off in 30 sec after it had been charging all night. Very disappointing.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand that the issue with your vacuum is not turning on. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great product. Only caviate is the app. A little loud too.
I would recommend this to a friendSaved my money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price match guaranteed. Over seventy five dollars back
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with lots of accessories for the price. Good value.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum. Price was solid. Build quality was good.
I would recommend this to a friend- Pros mentioned:Weight
Not for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convienent and lightweight, but not a powerful vacuum by any means. Great for crumb messes, but not for a deep clean or someone with a animal that sheds
No, I would not recommend this to a friend No syction power.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be a great vacuum considering all the attachments....but it doesnt have enough suction power to get all the dirt, etc. Up the tube to the canister. When I shut it off to empty it, all the dirt comes back down to carpet or floor. I have it charging all the time, but once I turn it on, the light turns red. For the price, i thought it would work better.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback, and we’re genuinely sorry to hear that your experience with our vacuum’s suction power has not met your expectations. We understand how important it is to have a product that meets your needs and expectations, especially when it comes to suction performance. We appreciate you taking the time to share your thoughts, as it helps us improve our products and services.
Based on your description, it seems that the main issue is with the vacuum’s suction capabilities and the behavior of the dirt when the vacuum is turned off. To ensure optimal performance, we recommend the following steps:
Charge the battery after each use to maintain its capacity.
Clean the filter regularly, as a clogged filter can significantly reduce suction power.
If these steps do not resolve the issue, we would love to assist you further. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and will work diligently to find a solution.
We appreciate your patience and hope to have the opportunity to improve your experience with our brand.
- Pros mentioned:Ease of use
Super vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been looking for a cordless stick vacuum for quite a while. I saw this one in Consumer Reports so I purchased I am very satisfied works great easy to use very pleased
I would recommend this to a friend - Pros mentioned:Attachments
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase. Love all of the attachments that come with it are useful and the dock for the vaccum is very compact and its great.
I would recommend this to a friend Cheap plastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Little suction and very cheap plastic.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with our product. Your comments are invaluable, and we are committed to using them to continuously improve our products and services.
Based on your description, it seems that the product had little suction and was made of very cheap plastic, leading to your decision to return it. We understand how disappointing this must have been and regret any frustration it has caused.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, we acknowledge that this may not address the concerns you had regarding the product's materials.
We’d love to assist you further and explore potential solutions to improve your experience. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.
Thank you for bringing this to our attention. We hope to resolve these issues promptly and enhance your satisfaction with our products in the future.
Best regards,
Tineco Customer Service Team