Customer Ratings & Reviews
- Model:
- VS100800US
- |
- SKU:
- 6505006
Customer reviews
Rating 4.1 out of 5 stars with 242 reviews
(242 customer reviews)Rating by feature
- Cleaning Quality4.2
Rating 4.2 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Pure One X Dual Smart Cordless Stick Vacuum's powerful suction, lightweight design, and ease of use. Many appreciate its long battery life and the variety of included attachments, finding it effective on both carpets and hardwood floors. The vacuum is also praised for its relatively quiet operation. While some wish for even stronger suction, overall feedback is highly positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Does not hold a charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold a charge. Returned for refund.......
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your feedback with us. We are sorry to hear that the vacuum did not hold a charge as expected, leading to your decision to return it. Your feedback is important to us, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that the vacuum's battery life was insufficient, which understandably led to your disappointment and the return of the product.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, we understand that this may not have resolved the issue in your case.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to address any further concerns you might have and explore potential solutions to improve your experience with our products in the future.
Thank you for your understanding and patience. We hope to have the opportunity to restore your confidence in our products.
Best regards,
Tineco Customer Service Team
Rated 1 out of 5 stars
Dont waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months it throws dirt back out. Try another one
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the issues you’ve experienced with our product. We take your feedback very seriously and will use it to continuously improve our products and services.
Based on your description, it appears that your unit is throwing dirt back out after less than two months of use. We understand how frustrating this must be and sincerely apologize for any inconvenience this has caused.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, please ensure that the dustbin is emptied regularly and that there are no blockages in the suction path.
We’d love to assist you further and resolve this issue as quickly as possible. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Thank you again for your understanding and support. We are committed to providing high-quality products and services to all our customers and hope to resolve your issue as soon as possible.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Suction power, Weight
Rated 5 out of 5 stars
I love how quiet and small it is
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good vacuum, better than the old one I had sitting around. Not having to deal with a cord getting tangled up is fantastic, and it has some pretty good suction. I only had to make two passes with it on a section of carpet to pick up all the crumbs and hair, and it's really lightweight and easy to steer or maneuver into tight spaces. It comes with a wall dock that would be handy for keeping it charged if I didn't live in an apartment, and I like how small it can break down for storage. The entire vacuum, with all accessories, fits in a single drawer. I think my favorite things about the Pure One X, though, are the portability and the fact that it's quiet. I can vacuum without disturbing neighbors, and I even was able to take it out to my car and get it cleaned up without going to a car wash. It's a little easier on my ears than a normal vacuum as well, and the fact that there's a trigger to activate it rather than an on/off switch is pretty great for when I'm trying to get the vacuum into a tight space or avoid sucking up a fallen cable or piece of paper. Even the app is nice. The app has status indicators for things like how much battery there is, if the filter needs to be changed or if the bin is full, and the overall performance of the vacuum while cleaning. This is great for troubleshooting, because with solid numbers and indicators it's easier to tell if something's properly wrong or you're just imagining it having worse performance. Overall, I'd say this is a very handy addition to my household. I wasn't expecting to like it as much as I do, but it's super practical and the fancy features add actual value to it. I'd definitely recommend this to my friends for their households, and that recommendation would be stronger if you don't have a lot of storage space for things like vacuums or other appliances. It's perfect for studio apartments or college dorms, for instance.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
Rated 5 out of 5 stars
A good find!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this wireless vacuum, no plugging and unplugging from one section to another. Does the job without the normal loud vacuum noise of other models.
I would recommend this to a friendRated 1 out of 5 stars
Needs improvement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last very long, it needs better motor to improve suction
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand you are having a Low Suction issue with your vacuum. If you are certain there is nothing clogged in any parts of the vacuum and the charging is fine, we assume you might have to replace the main body to resolve this issue. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Rated 1 out of 5 stars
BAD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing only worked for two weeks. I will be returning it ASAP.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't even waste your money! This is the biggest piece of crap I bought.
No, I would not recommend this to a friend- Pros mentioned:Suction power, Weight
Rated 5 out of 5 stars
Quiet and lightweight.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dual smart cordless stick vacuum. I have never heard of Tineco so I was unsure how it would perform, but it meets my expectations. It comes with a variety of attachments and 2 different floor attachments; one for hardwood and one for carpet. I love that! They both work pretty great for the floor type it is made for. I love that its not super loud either. So I can vacuum at night when everyone is asleep and its not blaring through the house. I love the easy push buttons to remove and attach the attachments. Sometimes the attachment buttons can stick and make it hard to pull out, but this detaches with ease. I wish all the vacuums attachments were this easy to take on and put on. It is also really light weight so it is so easy to vacuum. I love how you glide it onto the charger and off the charger. the top goes in first and it just slides ride in. Easy peasy. It has a ceiling attachment, small crevice tool and furniture attachment. It takes about an hour and a half to 2 hours to charge. I have not had it die on me yet and I have used it several times to do some real cleaning/dusting around the house. It also has a super suction that works awesome and doesn't kill the battery really quickly. It was blinking red on me after using the super suction for about a good 15 minutes and it still kept going. When I was done I put it back on the charger so I'm not sure how much longer it would have lasted. The only thing I will say that is missing that I wish it had, was a batter life light. It does not have a display showing how full of a charge it is on so I'm basically just winging it. Like I said, it has not died on me yet. I have the base on the wall and it was easy to put on. 2 screws and boom, your do done and it is so light weight there are no issues of it possibly falling off. Very nice vacuum.
- Pros mentioned:Attachments, Ease of use
Rated 5 out of 5 stars
good vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 3 of these, one on each floor. WE have found the units easy to operate and cleans up well. My 5 yr old used one on the family room carpet recently, what a difference it made. I purchased the third one recently and it has some nice attachments and improvements over the older units. i would purchase these again and recommend the vacuum.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Great for all purpose use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Teneco Pure X is a great general cleaning vacuum. It comes with attachments for hardwood/tile, rugs or carpet and upholstery. The suction on the vacuum is good for a cordless vacuum and it runs very quiet. Once the vacuum is full of dust it is super easy to empty. You just hold it over the trash and click a button. Suction: The vacuum will pick up dust from any surface. If you have a thick carpet or rug I would recommend using a corded vacuum occasionally, but otherwise this vacuum clean. Storage and charging: In order to charge, the motor unit must be put on the charger base that is made to be mounted to a wall. To mount, the attached tool must be removed. This is great if you want it mounted to the wall. If not, you need to look at a different vacuum. Personally, I like the mounted feature, but would prefer to be able to leave my most used tool attached. Tools: There are many attachments included with the vacuum. The attachments will allow you to clean hardwood or ceramic floors, carpet or rugs, upholstery, under furniture and dusting. There is also a tool to clean the heap filter. Overall, this a great general purpose vacuum. I would recommend it to family and friends.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this vacuum!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a vacuum for quick cleaning of the carpets and tile floors that would cost less than $300 dollars. I had no idea it would work so well. I have been only using this one now and not my expensive one. It really cleans well and is easy to use. I also like that it is easy to clean under furniture
I would recommend this to a friend Rated 5 out of 5 stars
Exceptional Stick Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have kids and pets, so I can find excitement about saving time with a vacuum that functions really well. PROS: ---Maintenance instructions well-written ---Dust indicator works very well ---AUTO works incredibly well; it adjusts the level of suction based on the level of dirt. It is efficient, but it seems like it prevents the tube from getting clogged with large debris, by allowing it to get sucked up slower and preventing clogging. My kids and I have two guinea pigs, and the PURE ONE X will pick up bedding, food, and pieces of hay without the tube clogging, which is incredible, and something that uprights and other stick vacuums could not come close to doing. ---The carpet attachment (Anti-Tangle LED Power Brush) works extremely well without hair being tangled. I'm not fond of having another full-size head for floors (Full-Sized Soft Roller Power Brush), but it vacuums up debris from the floor without shooting pieces of debris out the sides of head due to fast rotation of a brush; the felt roller does not do that, and so works well. ---The Mini Power Brush works very well on the sofa and my bedding to remove dog hair. ---The MAX provides a lot of suction, and combined with the other attachments, is really incredible. CONS: ---The handle needs texturized, or even better, rubberized ---The attachments need a small bag for storage of the ones not frequently used ---the [tube] needs to be collapsable for easier storage and transport ---headlights are a bright white LED, and tend to reflect off of the surface of the carpet, instead of showing the dust / debris that needs to be vacuumed up. ---The app is useless, and there are no directions for it, neither in the Manual nor in the Support portion of the app itself. I would not personally use the app, but if a manufacturer provides an app, it should work. I could not get it to connect to the 2.4GHz band of my WiFi (yes, my WiFi was fine and my password was correct). It DID manage to capture the bar code image and successfully register my vacuum. There are a few cons listed above, but they are fairly minor compared to how well the vacuum, and all of its functions, work, which is pretty exceptional.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 3 out of 5 stars
Good but not Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good clean up and suction. 3 stars as battery dies before house is vaccines. Only have a 1400sf home.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Be careful with these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre GREAT products but we had two go out in a span of three years. Be sure to use their solution were pretty sure that was the cause. Great cleaning product but we moved to shark. Haven’t been disappointed
I would recommend this to a friendRated 5 out of 5 stars
Best Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this vaccuum very easy to use it had all the necessary options and nothing extra
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Really good investment for you home. Make my job easier
I would recommend this to a friendRated 5 out of 5 stars
Buy this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I have EVER used! Highly recommended!!!
I would recommend this to a friendRated 2 out of 5 stars
Me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got it with a broken part . Very difficult to put together
No, I would not recommend this to a friendRated 5 out of 5 stars
Tineco
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up really ggod. Lightweight, easy to handle
I would recommend this to a friendRated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible vacuum! Would not recommend. Won’t even pick up a feather.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration you've experienced with our vacuum, and we assure you that we take your feedback seriously to continuously improve our products and services.
Based on your description, it seems that the vacuum is not performing as expected and is unable to pick up even light debris like a feather. We understand how disappointing this can be, especially when you rely on a vacuum for efficient cleaning.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you've already tried this and are still experiencing issues, we’d love to assist you further.
Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and support you in finding a solution that meets your needs.







