Customer Ratings & Reviews
- Model:
- VS100800US
- |
- SKU:
- 6505006
Customer reviews
Rating 4.1 out of 5 stars with 242 reviews
(242 customer reviews)Rating by feature
- Cleaning Quality4.2
Rating 4.2 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Pure One X Dual Smart Cordless Stick Vacuum's powerful suction, lightweight design, and ease of use. Many appreciate its long battery life and the variety of included attachments, finding it effective on both carpets and hardwood floors. The vacuum is also praised for its relatively quiet operation. While some wish for even stronger suction, overall feedback is highly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Rated 5 out of 5 stars
First Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Tineco Pure One X when it was on sale aeound Black Friday. Its the perfect size to fit in our camper. It has an attachment for just about anything and is very light weight. It picks up well after our dogs leave their food and biscuit crummies everywhere.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Great Stick Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beast cordless stick vacuum I have owned. Better than other more expensive brands.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wood and carpet floors, works great on both.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and perfect all around vacuum. I would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Tineco
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaner,one year without trouble,white color the best
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic review! We’re delighted to hear that you’ve been enjoying your excellent cleaner for a whole year without any trouble. It’s also great to know that you love the white color option. We strive to create products that not only perform well but also fit seamlessly into your home’s aesthetic.
Your satisfaction is our top priority, and we’re thrilled that our product has exceeded your expectations. We’re also continuously working to improve our products based on feedback from customers like you.
If you have any suggestions for how we can make our products even better or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to listen and to ensure that we’re delivering the best possible experience for our customers.
Thank you for choosing our product and for your support. We look forward to continuing to serve you with quality and innovation.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Decent battery but great for our wood floors.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this at the same time i got the mop. Easy to assemble and use. Love it.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Good vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well especially light dust and dog hair on vinyl floors
I would recommend this to a friend Rated 3 out of 5 stars
Tienco Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is okay but Best Buy’s couriers are horrible. FedEx doesn’t look at delivery instructions.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your thoughts on our vacuum. We’re delighted to hear that you find the product satisfactory, and we appreciate your choice to purchase from us.
We’re sorry to hear about the difficulties you experienced with the delivery process. It’s important to us that your experience with our brand is positive from start to finish, and we understand how frustrating it can be when things don’t go as planned.
Please know that we are continuously working to improve our services, including the delivery experience. Your feedback is invaluable in helping us identify areas where we can do better.
Once again, thank you for your support and for taking the time to share your feedback. We’re committed to providing you with the best products and services possible.
Rated 5 out of 5 stars
Great for grandma
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had gotten this for my grandmother she needed something lite weight to vacuum the floor and this did the trick. Took me a week to teach her how to charge it and use it but now after a couple of months she loves it. Haven't had any issues other than user error lol
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loves this bacuum ans loce that it can hang on the wall!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wireless vaccum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how its wireless and simple and it has a light to dectect dog hair
I would recommend this to a friend Rated 4 out of 5 stars
Great product!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The battery doesn’t last nearly as long as I’d like
I would recommend this to a friendRated 2 out of 5 stars
BUY A DYSON!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the money and get a Dyson. I purchased this vacuum when my Dyson went after many years of use. The reviews were good and I thought it would be a good alternative and I could save over $100. This vacuum is "decent" at best. It is not meant for a house with pets. When you vacuum over cat litter and lift the vacuum to move it all of the litter falls right back out. I thought the canister was full that is why its falling out. NOPE did it on an empty canister and no blockages. Does not have the suction power that the Dyson has. It does have a higher power suction but having to leave that on the entire time I clean drains the battery so much I can't vacuum my small one level home in one sitting. To be honest this vacuum should cost less than $100 for the power it contains. Will never purchase again.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand you are having a Low Suction issue with your vacuum. If you are certain there is nothing clogged in any parts of the vacuum and the charging is fine, we assume you might have to replace the main body to resolve this issue. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
- Pros mentioned:Suction power
Rated 5 out of 5 stars
Better than Dyson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Dyson, just as good for a lot less.....
I would recommend this to a friend Rated 1 out of 5 stars
Cheap Materials + Design Flaws = Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had two of the Pure One X Dual vacuum. First vacuum broke in less than a month and couldn't be repaired. A plastic tab that holds the vacuum together broke off. The second Tineco - Pure One X Dual the connection joints from the tube and motor have become so loose it is almost unusable. Returning the second for a different brand.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback. We apologize for the inconvenience you have experienced with our Pure One X Dual vacuum. We want you to know that we take all customer feedback seriously and will use it to improve our products and services.
Based on your description, it seems that you have encountered issues with both the durability of the vacuum and the looseness of the connection joints from the tube and motor. We understand how frustrating this must be, and we sincerely regret that the product did not meet your expectations.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction, and we will do our best to resolve your concerns.
Once again, we apologize for the inconvenience you have experienced. We value your trust in our brand and are committed to providing you with the best possible products and services.
- Pros mentioned:Suction power
Rated 5 out of 5 stars
Cool vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was pretty good vaccum. Just wished it wasnt used when i bought it
I would recommend this to a friend Rated 2 out of 5 stars
Tineco Vaccum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Tineco mop and decided to go with Tineco for our vacuum as well, however this definitely does not come close to working the same. You try to vaccum and every time you stop the vaccum a bunch of stuff falls out of it and doesn’t actually vaccum like it’s supposed to. I’d recommend spending a bit extra and getting a good quality vaccum instead.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback and for being a loyal Tineco customer. We're thrilled to hear that you love your Tineco mop, but we're sorry to learn that your experience with our vacuum has not met your expectations. We apologize for any inconvenience this has caused and want to assure you that we take your feedback seriously as we strive to continuously improve our products and services.
Based on your description, it seems that the vacuum is not retaining debris effectively and is not performing as expected. We understand how frustrating it can be when a product does not function properly.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If the issue persists, there might be a specific problem that needs to be addressed.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help troubleshoot the issue and explore possible solutions.
Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love how easy it is to clean will recommend this product to anyone
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Solid buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuums well and battery last a long time would buy again!
I would recommend this to a friend