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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 242 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.2 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are pleased with the Pure One X Dual Smart Cordless Stick Vacuum's powerful suction, lightweight design, and ease of use. Many appreciate its long battery life and the variety of included attachments, finding it effective on both carpets and hardwood floors. The vacuum is also praised for its relatively quiet operation. While some wish for even stronger suction, overall feedback is highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 242 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Stick Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast cordless stick vacuum I have owned. Better than other more expensive brands.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and perfect all around vacuum. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wood and carpet floors, works great on both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at the same time i got the mop. Easy to assemble and use. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cordless

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cordless is really great, even the sensor is pretty reliable with clean carpet areas, battery doesn’t last long needs to constantly be charging

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for sharing your feedback with us. We are pleased to hear that you find the cordless feature and the sensor's reliability on clean carpet areas to be beneficial. However, we apologize for the inconvenience caused by the battery not lasting as long as you expected.

      Based on your description, the battery requires frequent charging, which affects your overall satisfaction with the product.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Thank you for giving us the opportunity to address your concerns. We're committed to improving your experience with our products and services.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Decent battery but great for our wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well especially light dust and dog hair on vinyl floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loves this bacuum ans loce that it can hang on the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how its wireless and simple and it has a light to dectect dog hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for grandma

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had gotten this for my grandmother she needed something lite weight to vacuum the floor and this did the trick. Took me a week to teach her how to charge it and use it but now after a couple of months she loves it. Haven't had any issues other than user error lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BUY A DYSON!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the money and get a Dyson. I purchased this vacuum when my Dyson went after many years of use. The reviews were good and I thought it would be a good alternative and I could save over $100. This vacuum is "decent" at best. It is not meant for a house with pets. When you vacuum over cat litter and lift the vacuum to move it all of the litter falls right back out. I thought the canister was full that is why its falling out. NOPE did it on an empty canister and no blockages. Does not have the suction power that the Dyson has. It does have a higher power suction but having to leave that on the entire time I clean drains the battery so much I can't vacuum my small one level home in one sitting. To be honest this vacuum should cost less than $100 for the power it contains. Will never purchase again.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand you are having a Low Suction issue with your vacuum. If you are certain there is nothing clogged in any parts of the vacuum and the charging is fine, we assume you might have to replace the main body to resolve this issue. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Cool vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good vaccum. Just wished it wasnt used when i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Better than Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Dyson, just as good for a lot less.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The battery doesn’t last nearly as long as I’d like

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums well and battery last a long time would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 4 out of 5 stars

    I never make a review but why not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Suction. Does not get hair tangled. Its easy to clean/maintain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love how easy it is to clean will recommend this product to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless vaccuum for a small family! Worked awesome on my outside and inside rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaner,one year without trouble,white color the best

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review! We’re delighted to hear that you’ve been enjoying your excellent cleaner for a whole year without any trouble. It’s also great to know that you love the white color option. We strive to create products that not only perform well but also fit seamlessly into your home’s aesthetic.

      Your satisfaction is our top priority, and we’re thrilled that our product has exceeded your expectations. We’re also continuously working to improve our products based on feedback from customers like you.

      If you have any suggestions for how we can make our products even better or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to listen and to ensure that we’re delivering the best possible experience for our customers.

      Thank you for choosing our product and for your support. We look forward to continuing to serve you with quality and innovation.

  • Rated 3 out of 5 stars

    Tienco Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is okay but Best Buy’s couriers are horrible. FedEx doesn’t look at delivery instructions.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your thoughts on our vacuum. We’re delighted to hear that you find the product satisfactory, and we appreciate your choice to purchase from us.

      We’re sorry to hear about the difficulties you experienced with the delivery process. It’s important to us that your experience with our brand is positive from start to finish, and we understand how frustrating it can be when things don’t go as planned.

      Please know that we are continuously working to improve our services, including the delivery experience. Your feedback is invaluable in helping us identify areas where we can do better.

      Once again, thank you for your support and for taking the time to share your feedback. We’re committed to providing you with the best products and services possible.