Customer Ratings & Reviews
- Model:
- VS100800US
- |
- SKU:
- 6505006
Customer reviews
Rating 4.1 out of 5 stars with 242 reviews
(242 customer reviews)Rating by feature
- Cleaning Quality4.2
Rating 4.2 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Pure One X Dual Smart Cordless Stick Vacuum's powerful suction, lightweight design, and ease of use. Many appreciate its long battery life and the variety of included attachments, finding it effective on both carpets and hardwood floors. The vacuum is also praised for its relatively quiet operation. While some wish for even stronger suction, overall feedback is highly positive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Cordless vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cordless vaccuum for a small family! Worked awesome on my outside and inside rugs.
I would recommend this to a friend- Pros mentioned:Ease of use, Suction power
Rated 4 out of 5 stars
I never make a review but why not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Suction. Does not get hair tangled. Its easy to clean/maintain.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t waste your money on this .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this vacuum for nearly two years and am extremely dissatisfied with its quality. Despite its attractive appearance and the convenience of an app, the suction is poor, and the battery life is terrible. I can’t vacuum more than two rooms without needing to recharge it. I now only used it for small area rugs, but it still doesn’t pick up everything. I do not recommend this product.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our vacuum hasn’t met your expectations. Your satisfaction is incredibly important to us, and we want to assure you that we take your concerns seriously. Your input is invaluable in helping us improve our products and services.
Based on your description, it seems that the main issues you’ve encountered are related to the suction power and battery life of the vacuum. We understand how frustrating this must be, especially when you rely on our product to keep your home clean.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you continue to experience issues, we’d love to assist you further.
Please contact our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your concerns and ensuring your satisfaction.
We appreciate your understanding and patience as we work to improve our products based on valuable feedback like yours. We hope to have the opportunity to restore your faith in our brand and deliver the high-quality experience you expect and deserve.
- Pros mentioned:Battery life
Rated 2 out of 5 stars
Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks at cleaning up pet hair and would maybe only be good for a tiny home with no pets. I do like the light, auto button and battery life but thats useless when it can't pick up pet hair.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We're sorry to hear about your experience with our PureOne X Smart Cordless Stick Vacuum. Ensuring optimal performance is essential. Please check the intake area for any debris that may be blocking it, as this can affect suction power. Additionally, charging the battery after each use and cleaning the filter as needed will maximize suction and usage time. We appreciate your feedback and are here to assist you further. If you have any questions or need assistance, please contact our customer service team. Thank you for sharing your experience with us and for being a valued Tineco customer
Rated 4 out of 5 stars
Tineco Vaccum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Suction is not as strong as I thought but it works great.
I would recommend this to a friend- Pros mentioned:Battery life, Weight
Rated 4 out of 5 stars
Little, Light, and Quiet Cordless Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco - Pure One X Dual Smart Cordless Stick Vacuum is a light and and quiet cordless vacuum cleaner. It does what it is made to do sufficiently. It comes in multiple pieces and attachments that click together. It has a wall mountable charging base and you can mount "some" of your attachments, but not all of them. With the mounting/charging base, you can store it out of the way and still keep it handy. It has a high suction mode and fully charged it will run about 11 minutes non-stop. Dirt and dust pick up on hard floors is really nice. For standard carpeted areas, I would say if suffices for light vacuuming duties compared against a corded unit. High points are the plethora of attachments, the lightweight and slim design. The slim design is great for under beds and furniture and also it has an LED for vacuuming in low light conditions. Compared to other cordless vacuums I have used before, the Tineco - Pure One X Dual Smart Cordless Stick Vacuum is by far, the most quiet on. Being so light it is very maneuverable around and under furniture. It is a nice and handy vacuum to have around. The style and design is aesthetically pleasing. Light, quiet and low design.
I would recommend this to a friend Rated 4 out of 5 stars
Good for daily use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power could be more. But does the job. Easy to use.
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this vacuum cleaner! It’s lightweight and doesn’t make a lot of noise , even my cat is ok when I use it while she is around. Easy to assemble and use. I highly recommend it.
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems great overall! Just felt like it doesn't have good suction for carpets.
I would recommend this to a friendRated 4 out of 5 stars
Lightweight stick vac!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift and we were there when assembled and used. This stick vac appears to run well
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it was on sale and because of its design and review reviews. I’m actually impressed and it’s doing a great job so far.
I would recommend this to a friendRated 3 out of 5 stars
Battery Draining so quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design and the power suction is amazing however the battery draining so quickly that i have to vacuum as fast as i can. I would not recommend to anyone who have large house.
No, I would not recommend this to a friendRated 5 out of 5 stars
As advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a month & it's living up to everything it's supposed to do. Zero complaints at all. Yes, I would recommend this to friends.
I would recommend this to a friendRated 2 out of 5 stars
Stopped charging second use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to use this vacuum until I decided to return it. It was easy to set up and did its job well. Unfortunately, it would not charge after the second use, since the indicator light would not illuminate. Didn’t want to proceed futher with their customer support since they asked too many questions and wanted a video. Disappointed, but is what it is. Don’t think I will give it a second chance and will get something that hopefully won’t waste my time.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are really sorry for your unhappy experience and we will improve our products based on your feedback.
Rated 5 out of 5 stars
Happy customer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a lot of different brands and makes of vacuums. I wished I would have found this product sooner. I can’t imagine using any other product but this one. You will have to try it out for yourself.
I would recommend this to a friend- Pros mentioned:Ease of use, Suction power, Weight
Rated 5 out of 5 stars
A nice little vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got this pure one x model to be ab in-between vacuum from dust buster size to full room/house vacuum. Compared to the shark cordless vortex pro which is cordless, this is much lighter and less suction, but it still has ample power. Thus weights around 2.5lbs then add attachment. I used the bare floor and the carpet brush attachments that came with thus the first day and cleaned my basement stairs and plank flooring. It does a nice job touching this up. That being said I did go in and get under our family beds pretty easily, nice low profile. I used it to clean my van and it was not too awkward, but having the flexable hose and using the crevis or small powerhead or brush would have been easier. The suction power I kept on auto, but manual also did ok on carpet, but max was too much to comfortably push along the carpet. It kept getting stuck and skipping (nice show of force). Easy to use with gentle squeeze trigger and a quick lock to keep it running. Emptying dustbin is easy enough, and you can remove whole thing to get at filters or rinse bin if needed. Also a hepa filter on the back of the vacuum to keep down smaller dust from redepositing again. This has a wifi connection to an app, but i really dont feel i gain much info from it. Itvwill tell me estinates if filter need to clean ir change, battery charge level, and i can select power of suction from it, but i'm not going to carry my phone while vacuuming. I linked this out of the box easy enough, but for some reason it has not tracked the few time's i've used it so far. This is definitely not going to replace a bigger plugged vacuum, which the shark vortex pro could, but it fills an nice little gap that i needed to clean under tables and floors without bending over, and get a fair job on the steps. I still like the built in shopvac for my van. The price point is competative for a vacuum of this power and weight level. Thus I could see being used in a school for daily light carpet cleaning (spilled pencil shaving ect…) that kids could help with and not be too heavy. Build wise time will tell about the durability, seems substantial enough feel wise, but they kept it light. The motor is quiet, minimal vibration. Overall I do reccomend this as an option for people to buy. I give this a 4 out or 5 because It works well, but size and function makes it a bit of a niche product, not meant for full house, not meant for dustbuster duty, ok for cars.
I would recommend this to a friend Rated 2 out of 5 stars
Vauum
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like it worst purchase for the price for me. I wanted a vacuum without a cord but this is good for a small apart or someone without kids. I’m constantly cleaning up messes but it doesn’t pick up much the suction power is not that great. Disappointed bc I still use my cord vacuum
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your feedback with us. We apologize for the inconvenience you've experienced with our product, and we assure you that we take your feedback seriously to continuously improve our products and services.
Based on your description, it seems that the suction power of the vacuum is not meeting your expectations, especially for frequent cleanups in a household with kids. We understand your disappointment, particularly since you were hoping for a cordless solution that could replace your current vacuum.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you've already tried this and are still experiencing issues, we’d love to assist you further.
Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and support you in finding a solution that meets your needs.
- Pros mentioned:Attachments, Battery life, Ease of use
Rated 5 out of 5 stars
Lightweight and quiet, good battery life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned a couple stick vacuums in the past, and this isn’t quite my favorite, but I think it hits the sweet spot for most people. While it’s certainly not the most powerful, it gets most jobs done and done well. The indicator light and headlights both are helpful to let you know you’ve done enough in an area. Especially helpful for people with pets, because it’s tough to know whether you’ve vacuumed enough. The upside to slightly less power is this thing is quiet. I was able to vacuum my living room carpet and upstairs hallway without worrying about waking the kiddos. It transitions nicely from carpet to bare floors without missing a beat. I’d say it performs better on bare floors than carpets, but probably depends on what kind of carpet. It did very well on the shorter-fiber rugs we have. Another notable thing that makes this one of the “Goldilocks” stick vacuums is that it was a super easy to assemble and operate, but comes with a nice variety of attachments. The smaller attachment went great for automotive uses. The low weight also made it a breeze to mount because I didn’t worry about finding a stud (though I did use toggle bolts rather than the hardware provided). I’m not afraid of damaging my wall when docking and removing either, which is nice. Since it’s relatively small, canister-wise, it also isn’t too awkward to carry around or use the smaller length attachments. Ergonomically, this is one of the top performers. Trigger lock and weight means you won’t get sore quickly from squeezing and lugging it around. Not sure that the vacuum battery is the full advertised 70 minutes, as I’ve never in my life vacuumed that long. I vacuumed a couple times for 15 minutes or so and it seemed like it could have done that several times, based on the battery remaining. Charges quickly, but battery isn’t replaceable. Filters are changeable, and it seems to need regular cleaning. Overall, I’d recommend this to anyone needing something that can handle most everything. Probably better options for large families or multi-pet homes, but this probably does the trick if you vacuum regularly and don’t have deeper/thicker carpeting. It’d also be a great second vacuum for the kitchen or for quick messes you’d normally use a broom/dustpan for.
I would recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY - COMPANY DOES NOT HONOR WARRANTY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially thought this was a quality product, but this has turned out to be a piece of junk. Unit failed to charge after about 3 weeks of use. Contacted Tineco cstomer support - they shipped a new head unit, but the problem has not been solved. Have sent video and e-mail Tineco customer suport multie time requestting a full replacement since the unit is still under warranty - NO RESPONSE any longer. Do not purchase this product - at first appearnnces seem like a well made product, but failing after 3 weeks ad now the company will not honor the warranty is simply not acceptable!
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand you are having a Not charging issue with your vacuum. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Rated 5 out of 5 stars
Better than Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace aDyson, this vacuum excels expectations and does a fantastic job
I would recommend this to a friend







