Customer Ratings & Reviews
- Model:
- VS100800US
- |
- SKU:
- 6505006
Customer reviews
Rating 4.1 out of 5 stars with 242 reviews
(242 customer reviews)Rating by feature
- Cleaning Quality4.2
Rating 4.2 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Pure One X Dual Smart Cordless Stick Vacuum's powerful suction, lightweight design, and ease of use. Many appreciate its long battery life and the variety of included attachments, finding it effective on both carpets and hardwood floors. The vacuum is also praised for its relatively quiet operation. While some wish for even stronger suction, overall feedback is highly positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love everything about it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it charges in the mount. Great suction and easy to switch between flooring types.
I would recommend this to a friendRated 1 out of 5 stars
Don't, just dont.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your money. After 2 weeks, the little latch that releases the canister broke so it wont stay attached. Best buy has a 14 day return policy so i was SOL. I used a ratched strap to hold the canister on to try and get some use out of it. But even before that broke, it barely had any suction so i was just moving debris around and anything it did manage to suck up when you turned it off just fell right out.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback on the Tineco product you purchased. We’re truly sorry to hear about the issues you’ve encountered with the canister latch and the suction performance. We want to assure you that we take all customer feedback seriously and will use it to improve our products and services.
Based on your description, it seems that you’ve experienced a malfunction with the canister latch and that the suction power was not up to your expectations. We understand how frustrating this must be, and we apologize for the inconvenience caused.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further and help resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the best possible support and finding a solution that works for you.
Once again, we apologize for any inconvenience caused and thank you for your feedback.
- Pros mentioned:Battery life, Suction power
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is as advertised and the sucking power is impressive. Leaves the floors spotless.
I would recommend this to a friend - Pros mentioned:Suction power, Weight
Rated 4 out of 5 stars
Lightweight cordless vacuum loaded with features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco Pure One X Dual Smart Cordless Stick Vacuum is lightweight, cordless, and powerful. It comes with two full-size power heads for hard floors and carpet, a smaller head perfect for stairs and furniture, and the typical non-powered vacuum tools--a crevice tool and a small brush. What's in the box: The cordless vacuum, power heads, tools, filter assemblies, wand, and charging station. You can mount the charging station on the wall with the provided screws. Plug the charging station into an electric wall socket and hand the vacuum in the charging station for charging and storage. The Tineco Cordless Vacuum is easy to assemble by following the images on the carton. It had enough battery power to work right out of the carton, but it is best to fully charge before first use. I tried the vacuum on hard floors, medium-pile carpet, short area rugs, a sculptured door mat, and upholstered patio furniture. It worked well on the hard floors, short-pile area rugs, and the Sunbrella-upholstered patio furniture. I liked the performance of the small power head as a handheld vacuum on the carpeted stairs and the patio furniture. The large power heads worked well on the carpet and hard floors, but at times skipped and hopped on the carpet. Pros: ▪︎ lightweight ▪︎ quiet operation ▪︎ auto-adjusts power ▪︎ detects dust ▪︎ variety of power heads and tools ▪︎ easy to use as a handheld vacuum ▪︎ easy to empty dust bin without detaching wands or tools ▪︎ modern design and color ▪︎ smart app that connects to your home network ▪︎ trigger lock allows the vacuum to stay on for longer jobs Cons: ▪︎ lightweight heads hop over some carpets ▪︎ hard plastic handle is not comfortable when using for more than a few minutes ▪︎ the smart app did not allow me to connect the vacuum to my home network, though you need the app only to monitor the vacuum's status--not to operate the vacuum
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. We will take your suggestion into consideration and feedback to our product department to make further progress. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
Rated 3 out of 5 stars
Just okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positives: being wireless and lightweight is awesome negatives: losing battery quickly and not the greatest suction in the world
No, I would not recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little powerhouse of a vacuum wife loves it and light, durable, easy to charge. Maybe battery can last longer though
I would recommend this to a friend- Pros mentioned:Attachments, Suction power
Rated 5 out of 5 stars
LOVE LOVE LOVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Dyson before, but I decided to try something different. I came across this vacuum when looking for one to rival Dyson, but the cheap price tag threw me off. For the price and what I had seen on Youtube reviews, I decided to give it a try. In this house, we love dogs and I love my hair, but vacuuming up both twice a day and STILL not getting all the hair - I didn't love. I ran this once and was surprised at the amount of hair and dirt it picked up even after using my other vacuum earlier that day. That same night, I ran the Tineco again on the high setting, and was absolutely amazed at the suction power and how quiet it still was compared to other vacuums. I use this vacuum all the time - for big jobs, little jobs, details in my home, and even to vacuum out my car (which worked so well). Another plus for Dyson in my opinion was the wall mount because of the organization piece, but this also comes with a wall mount, so that was great. This vacuum ALSO came with attachments, so I can use the hardwood floor roller, carpet roller, longer attachment for baseboards and corners, etc. Not to mention this vacuum also has the LED lights like the Dyson which I didn't even realize until I used it the first time when it was dark in the room. These LED lights are BRIGHT, so I didn't even need to turn on the light. The ring on the button also shows blue for clean and red for dirty, which amused me (and still amuses) me to clean my entire house just to see a blue light. Sometimes, the light will come up red because you have a rug or something in the way, but that's the only thing I can really actually (not even) "complain" about. A piece on the vacuum broke (totally my fault) and the customer service team was so nice & was able to ship out a new piece, no questions asked. I LOVE this vacuum.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for choosing our Pure One X! We're thrilled to hear that it's made cleaning easier for you. Your satisfaction is our top priority.
We're committed to continually improving our products to meet your needs. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We're here to help and ensure your cleaning experience is seamless. Thank you for being a valued Tineco customer.
Rated 5 out of 5 stars
Very good atención thanks
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good atención and good time today and comsterbol thanks for everything
I would recommend this to a friend- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
greta vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome vaccum light weight and super easy to use would def recommend
I would recommend this to a friend Rated 5 out of 5 stars
My go to vacuum!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and the turbo works great. Very reliable vacuum
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great works perfectly for our home with multiple flooring
I would recommend this to a friendRated 1 out of 5 stars
Waste of money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much instantly after purchasing this vacuum I've had problems with it's battery. It states it has "smart funtionality" but really it just isn't powerful enough unless it detects dirt, which it doesn't suck up. When new i was lucky to get between 5 and 15 minutes of use, depending on if the battery retained charge, despite the fact that it's designed to be mounted and left on the charger. Now i get 1 minute, and only haven't thrown it away because i'm broke and it can still sometimes pickup coffee grounds, but never litter or dry cat food.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you have encountered with the battery performance and smart functionality of your vacuum. We appreciate your feedback and are committed to using it to improve our products and services.
Based on your description, it seems that the vacuum is not holding a charge as expected and is struggling with its smart functionality to detect and pick up dirt effectively. We understand how frustrating this can be, especially when it impacts the vacuum's ability to clean your home efficiently.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If your vacuum is not retaining charge even after following these steps, there might be an issue with the battery or charger that we would like to address.
We’d love to assist you further and explore options to resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is eager to help find a solution and ensure you have a better experience with our brand.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.
Best regards,
Tineco Customer Service Team
Rated 3 out of 5 stars
Fine for light cleaning/not good enough for pets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this, and I think it would be great if not for the pet stuff: cat hair, kitty litter. It’s not strong enough for more than light cleaning.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It was reasonably priced and works well.
I would recommend this to a friendRated 5 out of 5 stars
Efficient
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it for so many things couches car deck and does a great job very happy
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use, Weight
Rated 5 out of 5 stars
I Love My Cordless Stick Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco Pure ONe X Dual Smart Cordless Stick Vacuum is really nice. First it is easy to put the parts together. It comes with a holder that can be mounted into the wall. It also comes with several connecting parts. It has an anit-tangel and hard floor brushes. I tested these out on the hall way floor and the kitchen floor. Picked up items well. Ity can pick up hair from the floor as well as the carpet. The vacuum inclues a helpa filtration system that is able to remove particles. This is important to my family and I as we have allergies. Having a system that helps to reduces particles is important to me. The vaccum is pretty quiet and lights up when in use. I noticed that the battery in my case lasted longer than 45 minutes without having to recharge the unit. This vacuum can also convert into a handheld vacuum. Love this because I can use the handheld vaccum in my car to clean the carpet and car seats. The Pros about the vacuum to me are: 1) Portability 2) Lightweight 3) Mini power brush 4) The Wall-Mounted Dock to secure the unit in its place 5) Being able to use the vaccum on hard or carpeted surfaces. Cons: I really cannot think of anything at the moment. For me I am giving this 5 stars.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for pets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the house, bring all the tools , soft brush for hardwood floor
I would recommend this to a friendRated 3 out of 5 stars
good but not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s pretty good! not self cleAning . Doesn’t last as long as I’d like if you put it full blast. But it does a great job picking up hairs.
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum,Great Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the product is great. With all the attachments, this makes it easy to clean all over, all the time.
I would recommend this to a friendRated 5 out of 5 stars
Very Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the quality of the product and recommend it to everyone
I would recommend this to a friend







