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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 187 reviews

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74%
would recommend
to a friend

Customers are saying

Customers praise the GO 50 S 5" GPS for its ease of use, accurate GPS navigation, and convenient screen size. Many appreciate the device's accuracy in finding destinations and its overall value for the price. However, some users experienced challenges with map updates and found the user interface to be less intuitive than previous versions. Concerns were also raised regarding battery life in certain instances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 187 reviews
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Nice dependable GPS, needs some improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would had liked the menu and poi to be set up more like the Live Series but I am sure with more feed back improvement will come in the updates. It is fairly accurate but does give opposite sides of road at times on destination address.Would probably prefer the FM Traffic because it seemed to be a little more dependable as I have been in bad traffic jams with the older model and this one and the older seemed to work around better.Would like to have more one touch options for poi, etc. Overall a good GPS with improvement updates this would be close to an excellent unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tom Tom 2015 version a solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO, Tom Tom has greatly improved the way to download maps. Previous version put a load of work on the consumer just to figure out which product to ID for downloading map, IMO the old program was virtually unsuable. By contrast, the new method for downloads is almost plug and play. Downloads take a good while to download, so figure it could take an hour or more on the computer, but the thing works. Took a trip 500plus miles from home, and everything worked, except the program kept trying to pull us into the EZ pass lane near DC. Otherwise, a huge improvement in downloading, IMO. The negative is that the old system made it easy to find points of interest near your destination--still haven't figured it out on the new version. Still adapting to that wrinkle. But if you drive to a lot of new places, Tom Tom is a very useful product, IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS was user friendly and worked great...I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    overall good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 4 tom-tom products in the past and most have been relatively trouble free and performed well. The GO 50 so far has been a good product. It does as advertised and on several trips has performed well. The one drawback is the lack of documentation and the complexity of the set up. The older/other ones I have used were intuitive whereas this one is not and the documentation is online. Even with the documentation some aspects are hard to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad I wish it would have been easier to get to the directions page. You have to go through 3 or 4 screens before you get the chance to actually punch in your destination. But good screen size and if your good with technology it should be easy to use. This was not made for someone with low or no tech skills.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a replacement for an older Tom Tom XL with a depleted battery. We could have purchased a new battery, but decided to get the newer version instead for just a little more than the replacement battery. We love the lifetime maps and traffic and the display is brighter and easier to see than the XL. We also like the fact that when we miss a turn, the Tom Tom politely adjusts the navigation and gets you back on track without saying it is recalculating. I rated ease of use as excellent because we were already used to the user interface from the XL, but I thnk it is still easy to get it setup for a first time user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed to upgrade my GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved using a separate GPS from my phone so that it remains uninterrupted throughout my trip and one that I can move from car to car so that all my favorite places are stored in one place. I was excited to upgrade to a new TomTom which has LIFETIME USA/Canada/Mexico map upgrades and LIFETIME traffic. The only feature that I had not considered which I may have had it been specifically mentioned and available among the options at Best Buy would have been a voice activated model. I am happy enough with this model to keep it and work with it. Great price too!

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 3 out of 5 stars

    It's good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a functional enough GPS, but the input process is terrible. I've had several TomToms in the past (and have lost them, none of them stopped working) and NONE of them were as huge of a pain to input a destination. Other than that, it's perfectly fine, functional, and will even pop up and ask me if I want to bypass heavy traffic that has developed while en route, but man, I just HATE trying to input a destination, the user interface is terrible.

    I would recommend this to a friend
  • Cons mentioned:
    Voice command

    Rated 5 out of 5 stars

    a must have for people traveling anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm went on a trip out state, for the first time i was to drive over nine hours. once the location was set into the system.,at the beginning it took a little to get use to the voice command. once that initial awareness passed, i was got very confident that i was going to get to my destination without any problem. i don't know how i have been getting around without this instrument. had i know, i would had avoid all those times i have got lost while trying to get to places even around town.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works very well. Only complaint is my old unit would have address number when reaching my Destination. This one will not. So if it takes you to the wrong house you need to keep looking what house number you put in to it. All else is Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I love the lifetime maps and traffic option that comes with it. I use it more for the traffic than for actual driving directions

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for the lifetime map and traffic updates for someone that isn't too technically savvy in terms of using Waze or another app on their phone as their primary GPS. The screen size is nice, the text is readable, and it hasn't guided anyone into a lake yet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not as good as my old Tom Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this Tom Tom had the features of the old one. It doesn't let you review in detail the planned route. It doesn't allow you to put in points of interest to just show up along your route. It does do a fine job of getting you where you want to go.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Go60 in another car and this was a perfect match (Functions are identical) in a 1 inch smaller size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps

    Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very accurate GPS. Strongly recommend this product.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Stella, Thank you for your feedback. I am happy to read that the GO 50 S is to your liking! TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tom Tom gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is affordable GPS and easy to use one of my favorite gps !!!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to coming from using a older Tom Tom. I have since gotten use to the new feature and I like it better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great basic GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do - tells you how to get to where you're going. Connects to your telephone for traffic updates. Recently drove from Chicago to San Antonio and it got me there just fine with zero problems along the way.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    It will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nothing like my older Tom Tom, which I love. Honestly I like the older one much better. I do not like this one at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic gps w/a few bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great GPS for the price. I upgraded from a TomTom One to the go 50. It is a huge improvement over the old GPS.

    I would recommend this to a friend
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