Customer Ratings & Reviews

This is a replacement for a TomTom VIA 1605, which was my 3rd TomTom unit. I've used TomTom's on many trips and relay like them. The GO 620 has features I really like, WiFi connectivity, voice recognition and the interface to use my phone hands-free. I like the display and it seems to respond quicker then the 1605, giving a more accurate real time representation of travel. The interaction with MyDrive and being able to plan on the PC and sync to the device is great as is the ability to store routes. One thing I'm really disappointed about is the lack of customization the user can do. I have made several custom POI files that I share with other GPS users. They include custom icons that showed up on the display of my 1605. You can load the POI files onto the 620 and display them on the map but there is a very limited set of standard icons that you can pair with the file. The biggest disappointment, and a possible stopper had I known about it before purchasing the unit, is that the 620 does not allow you to set alerts as you approach POI's. This was a very important feature on my older units and since it had been on all of the older units I just assumed it would be on a newer unit. My hope is that some future update from TomTom will add this feature.

I had a TomTom 540TM XXL for a number of years that I was very happy with. TomTom notified me that they were no longer going to give free updates and offered me the TomTom GO 620 at a reduced price which is about the same price they are selling it for now. At first I liked some of it's features like the magnetic mount and the updates through me cell phone as well as the traffic alerts. I started having issues with it when I went on vacation to Arizona for the first time. While past GPS units I have owned would have you go to the state first then choose the city. This unit has you type in the city first. When you do this, Phoenix, Alabama comes up before Phoenix, Arizona. All big cities have surrounding suburbs like Phoenix, Arizona is bordered by Mesa, Gilbert, Tempe, Chandler, Glendale, etc. If you enter a street address without the correct city, it takes you to the border of the city that you entered and tells you that you have reached your destination. Units that I have owned in the past, would have found me the address in the correct city. This unit also would get erratic in the Phoenix heat to the point that it was useless. I am not sure what brand my next GPS will be but I am very disappointed with TomTom at this time.