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Customer reviews

Rating 4.2 out of 5 stars with 69 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 69 reviews
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Great little fitness companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I had hoped it would do by keeping me on track and counting the important things. Music is a big plus because I don't have to carry my phone with me.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Thanks for the review! I'm happy to read that your Spark Cardio+Music does all the things you want it to do! TomTomInc.

  • Cons mentioned:
    Improvement needed in app

    Rated 5 out of 5 stars

    Great multi-sport tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TomTom Spark offers plenty of features and settings, I've been using it mostly at the gym, the strap is comfortable however the app needs improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Great GPS Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. Accurate gps, and nice phone app which is recently updated by Tomtom. Solid music player and bluetooth connectivity to my cheap off-brand headphones. Battery lasts about 4:30 hour in music+heart+gps mode or 10 hours in heart+gps mode in my test.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Wow! Thanks for the lovely review, Daniell! We are delighted to hear how much you love the watch. We love all of those features too! Cheers, Chelsea at TomTom TomTomInc.

  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Pretty satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started training seriously for a marathon and wanted a device which would log my routes, distance, pace and be able to monitor my heart rate to keep me in my zone without having to put out my phone. So far this gadget fits the bill. Haven't used it for music though....

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Caliz,
      I'm so happy to read that you're enjoying your Spark Cardio+Music! Keep up the training and good luck with your marathon! TomTomInc.

  • Rated 4 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this watch has all he features you could possible need in a watch. a huge plus that it is water proof. the only thing that is annoying is that headphones do not sync well which was one reason I bought the watch - so I wouldn't have to run with my phone. besides that little annoyance the watch is amazing!! I always recommend this to my clients!

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Simple & easy to use: fitness tracker + music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to upload music, update, and connect with any Bluetooth headset. If you're looking for a watch that tracks your activity and provides music without complications, this is the product for you!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi! Thank you for your lovely review!. We are super happy you are enjoying your product!. TomTomInc.

  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that it is a watch and has music do wish that it would beep when i hit a mile marker

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi,

      Thank you for your review, I'm happy to read that you're enjoying your Spark Cardio + Music watch! Your watch can alert you of mile splits if you change your training mode while you're in the Run or Treadmill activity. If you select the Laps mode, select distance, and select 1 mile, the watch will beep, vibrate, and deliver the mile split to you on the watch. For more information on the functions of the training mode, check out our manual here: bit.ly/sparkmanual. I hope this helps improve your experience! TomTomInc.

  • Rated 4 out of 5 stars

    Cool features, glitchy step count

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes it so that is what counts, but it has a different counting mechanism for steps than does fitbit or garmin. I wore it with my fenix 3 and it gave me a 20-30% boost on steps taken just doing household items. It was accurate when going for a walk or run and was right on par however.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Absolutely love my TomTom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TomTom! Ran in my first 1/2 marathon two weeks ago and it was so awesome to be able to track each mile and my heart rate.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Wow congrats Susie! We're super proud to hear you used us on your 1/2 marathon and thank you so much for the great review. Cheers, Sam at TomTom. TomTomInc.

  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I returned this product due to it's size on my wrist, and that I prefer a colored screen, I would definitely recommend it to any one who has a large wrist. If not for my specific requirements this is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my fit bit with the Tom Tom and I'm very happy with all of the features and how easy it is to use

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Jim!
      Thank you for choosing us! We love that you're happy and find it easy to use! -Sophia @ TomTom TomTomInc.

  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great watch for fitness guru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES her watch! She especially loves the heart rate monitor. Great product!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Well we love the Spark, but how great that she loves it too! Glad to hear she is making using of our fancy hart rate monitor. If she ever needs anything, let her know to give us a shout. Cheers, Sam at TomTom. TomTomInc.

  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    It's a good sports running watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I've had with it is not even the watch. It's having the software pick up the music off of my computer and putting it on my watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for the Motoactv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were fortunate enough to own a Motoactv you know there hasn't been a good device to replace it until this Tomtom Spark came out. Music, indoor and outdoor multiple activities are accurately tracked. Battery life is great, pairing to headphones is easy and the app is fantastic. I am in love with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Bought one and then bought another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandsons are runners and traveling to other countries. Love the GPS.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi! That's an wonderful gift for them! We hope it helps them to #GetGoing on new adventures. Thank you for your review! -Sophia @ TomTom TomTomInc.

  • Rated 2 out of 5 stars

    Good Product but terrible support and software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Garmin user for the past 3 years.. after seeing the product i was very tempted to buy it for the use of onboard storage for music and optical heart rate monitor. however it did very good in both the options and even very accurate or close to perfect tracking of my runs. i run close to 30 to 35 miles on average so i am very happy with the product. But you guys might wonder why i gave 2 stars the reason being for the company it self. You can not connect to a android phone initially.. if you can connect you can't sync every time. so i called them they simple told me that they are aware of problem and never bother about calling to fix it or try to fix it. after couple of weeks it is working fine that means they have fixed it properly. it worked fine for 4 weeks now this time it can't connect to either android or ios.. i called again they simple said they know the issue and working on it.. it has been 4 weeks no luck at all. i am back to my garmin and working perfect althoug i missed the music part because i hate to carry my phone with me for running.. if you talk about product and features it is absolutely great.. but as a whole package including app and software it gets below zero points only for their customer service and the way they are handling the issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this watch. I am able to track my runs, watch my time and pace, listen to music and track my heart rate with one device. The app allows you to see your run on the map and keeps track of your activities including sleep. I've used 2 pairs of random wireless headphones and they both synced to the watch easily.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Thanks so much fro the great review, Stephanie! We're really glad to hear how much you like the Spark. It sounds like your making great use of the app and music features. If you need anything else, just let us know!: http://bit.ly/2lMrMme . Cheers, Sam at TomTom. TomTomInc.

  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great clock with many functions to use, could only improve the design to make it more comfortable in the wrist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tomtom makes a great tracker with many capabilties. The size is a little bulky but user friendly. I prefer the Garmin forerunner due to smart notifications, heart rate displayed on screen, and customization of the watch face

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      HI!
      I'm glad you like your Spark watch. You can see your heart rate on the screen of the watch by going down from the Clock screen to Sensors and Heart Rate> You heart rate will appear at the bottom when On. You can also see it while performing an activity by pressing up/down to the heart rate screen.
      It's a great idea to include customization and smart notifications, I'll be happy to pass your feedback to the development team.
      If you have any further questions/comments please do not hesitate to contact us: https://us.support.tomtom.com/app/contact/p/4243
      Have a wonderful day! -Sophia @ TomTom TomTomInc.

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device did not work properly. HR monitor was not accurate, would skyrocket my HR anytime I started an activity, so could never get an accurate reading. Also noted I forgot to turnoff activity when I finished a hike and the device continued to calculate activity when I got into my vehicle and started driving.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey! We're really sorry it did not meet your expectations, please forward us any further details and comments you may have so we can help you further. http://bit.ly/2lMrMme or by phone 877-757-7137

      Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
      Saturday: 10:00 a.m. to 6:00 p.m. EST
      We look forward to hear from you! -Sophia @ TomTom TomTomInc.