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    • Brand Response

      TomTomCommunityManager 

      December 10, 2014

      Hi clairbearski, I am sorry to read that you have decided to return the device as I would have liked to assist you with the issue. For the sake of other customers - we are available to assist you through any issues on the following channels: our direct line 866 486 6866 or the following page: http://bit.ly/Jn4Fjv.TomTomInc.

    • Brand Response

      TomTomCommunityManager 

      December 8, 2015

      Hi there,
      The VIA 1515M does come with lifetime maps, but not traffic. If you are having trouble downloading these maps, please reach out to our customer service team so they can assist you: 866-486-6866 TomTomInc.

    • Brand Response

      TomTomCommunityManager 

      January 29, 2016

      I'm sorry to read that you decided to return the device as we are working on various improvements already, some of which are based on user feedback. We most certainly support Windows 10! Our customer support representatives would have been happy to help you with your PC issue. TomTomInc.