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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 306 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers admire the VIA 1525M 5" GPS for its ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the device's reasonable price and larger screen, finding it easy to navigate and use. While some users experienced issues with battery life and the mount, the positive feedback on navigation accuracy and ease of use outweighs these concerns. The inclusion of helpful features like lane guidance is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 306 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value in a simple to operate format

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my upgrade from a first generation Tom Tom to this unit. Simple to operate, very pleased. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and self explanatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and works great Not very complicated , just like all other things.. it will take time to learn, but is great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My third Tom Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used the new one once so still figuring it out. So far so good. Not as sturdy materials on the new one but it got me where I was going.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item, it’s must for people of a certain age

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this all the time in my travels, would never leave home without it, makes driving in unfamiliar areas relaxing,

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Prefer the older model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GPS to replace my 1515 model that stopped working. So far I do not care for this unit. The older one was simple and straight forward. Whereas this one is more complicated and lags. It may take several seconds for the unit to respond and it can take even longer for the unit to provide a route. The unit also does not have some of the same views as the 1515 model. Personally, if I did not need a new unit so badly I would have returned this one for another.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gps. Bought for my dad while in Virginia. My dad is 77 and not tech savy and he found it very easy to navigate through screens

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    eddie

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tom tom. easy to use, a pleasant voice. like the time and mile to destination feature

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Prior Model was Bettee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret the purchase, would do better to use my cellphone. My prior Tomtom, although it always had problems, was easy to use and gave good service untill it stopped workung. The main problem w/this one is cusromer service - none! Altgough a notice included in the box lists a telephone number, it is not valid. Only 'chat' is available. The spoken directions cannot be heard when the car is moving. I followed instructions for a 'soft' reset to increase the volume, did not help. When fully charged, the device does not work very long w/out being plugged in. This alreasy causes me a problem when I was not getting directions at the end of a brief journey. There seems to be a way to progrm the device using my cellpgone, however I can't figure it out, and no-one to call. Hard to enter driving directions, and it does not recofnize places I would expect. I plan to continue working to ger better results, however I was not looking for something that would be so hard to use, w/little support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I miss traffic updates

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old version had live traffic updates and was a good bit quicker on startup. But it does the job well when it gets going.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tomtom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS. I ourvhased this to take overseas. It was very simple to add maps and even change voices. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on and receives signal Much Faster than my older TomTom. It is easy to use. I will be purchasing a 2nd one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to know where i'm going. Easy to update and help me to know I'm in the right direction with the latest technology!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, great map view. Tom-Tom even transferred a purchased voice from my old Tom-Tom One. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my dad who is not technology inclined. Easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but with less features for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS looks like it works, I turned it on and it told me where I was...but the description of some of it's features listed features that it just didn't have. For that, I took it back. For less money, I have a Garmin that connects with my phone, and has voice commands. Sorry TomTom, for less money, I got something with more features.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second TomTom. Is easy to update once you download the app. My only disappointment so far is that you can't change the vehicle icon that shows which makes in plain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it a whole bunch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a really good item, it works great just as advertised and the price was phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast /Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product since I rent many cars in different locations And now many rental companies charge for having a GPS I purchased my own and I am well ahead.This is easy to set up change destination I have used it where I thought I was completely of course it faith in Tom Tom got me each time to my location.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Worked well on trip. Glade bought. Great price. Got on sale. Last one. Yay.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Ok GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good System... but, not as Fast as my other models when navigating through to find and or to complete a location point.

    I would recommend this to a friend
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