Customer Ratings & Reviews
- Model:
- 00FX1292
- SKU:
- 6575049
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the COOLiFY Air Neck Air Conditioner 5000mAh for its effective cooling feature. Many users mentioned how it provides immediate relief and keeps them cool during hot days. Customers also appreciate how it refreshes their necks and blows air to keep their faces fresh.
This summary was generated by AI based on customer reviews.
Not worth price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably bringing back because really have no need for it
No, I would not recommend this to a friendDid not do the job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. It did not work as expected; did not blow out cold air, only warm. Would not recommed, especially for the price.
No, I would not recommend this to a friendBrand response from TORRAS
Posted .Dear DeeDee，
Thank you for sharing your feedback — we’re sorry to hear about your disappointment.
We’d like to clarify that the Coolify Air is designed to provide both cooling and heating modes. To activate the cooling function, simply press the snowflake button on the side of the device; this engages the cooling plate for a refreshing, cool sensation. The sun icon activates the warming mode for use in colder weather.
It sounds like the device may have been in heating mode during your use. We’d be happy to guide you through the settings or help troubleshoot if needed — please feel free to contact our after-sales support team via [email protected] or call us at +1 888-881-8818
Thank you again for your feedback, and we hope we can help improve your experience!
