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Customer Ratings & Reviews

Your price for this item is $279.00

Customer reviews

Rating 3.7 out of 5 stars with 68 reviews

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  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

69%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-68 of 68 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Quite a nifty little personal climate control

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into this with a bit of skepticism. But after putting it on, I can now confirm, this works, and it feels like magic. I don't know what technology they're using for cooling, but it's more than just fans. There are 3 points of cooling; on the back, and one on each side, from what I was able to measure. I used a simple infrared non-contact thermometer and measured at room temperature without wearing it. In cooling mode, the cold spots got down to about 55F. When on the skin, this feels comfortable, like a cool pack on the skin. Combined with the fans, this really does cool you off. Though, the fans are a bit noisy, and maybe even distracting. The higher the fan speed, the warmer the cool points got, which makes sense since it's blowing the cool air away and onto you. I'm looking forward to warmer weather and using this to help cool me off. This also has a warming mode, which also works really well. I again measured with an infrared no-contact thermometer, and the hot points (again 3 of them), got to around 95F, while not wearing it. But, again, that sounds hot, but once on the skin, it's not uncomfortable at all. As a matter of fact, it feels like a nice mild warming pad, which would be good for a sore neck, or just to warm you up. Keeping the fans on low seems to be the ideal way to go here. Then, you can just use it as fan-only, which will prolong battery life, while still helping to cool you off on warmer days. It also occurred to me that the fans on a higher speed setting might even help keep bugs away from your face. The device itself has 2 buttons on the bottom right side (as worn). One of them is a power button, and the other switches modes. Unfortunately, there is no way to differentiate the two, so it might take some practice remembering which button is which while wearing it. You can also use the power button to adjust the fan speed to 30%, 60%, 100% and device off. Holding the power button will also turn it off. The mode button switches between the fan mode and then either heat or cool. Hold it to change between heat/cool modes. All of these can also be changed in the app, which was super easy to pair with the device. The app also lets you finer control over the fan speed, and you can also change the areas which the device is active (the sides, the back, or both). So, the key drawbacks are, this isn't particularly comfortable to wear. It does have two silicone flex points to help put it on, and also fit on larger necks. But the rest of the device is just hard plastic, and its rather large. Weight I thought was fine, but you lose neck mobility, and just having a large hard plastic thing around your neck is somewhat uncomfortable. The product overall, both the instructions and the app are in broken English, which always gives me vibes of poor quality control. But so far, the device durability feels fine, but I'd be concerned about the flex points. This also comes with a nice hard case, and a spot for the charge cable, so it will be protected in travel. Charging takes over an hour, which kind of felt like a long time, and I don't expect this to last more than a couple of hours, depending on which mode you use, and fan speed.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Effective Personal Temperature Control

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Coolify Cyber is a great option for those looking for a personal temp control device, providing unexpectedly effective cooling and heating effects to help keep you comfortable. If used this device in two capacities: while working out and while gaming. I'm both instances, the cooling impact has been great. While going on a run, it helps to greatly reduce my propensity to overheat. It's not to the same effect as having a large fan blowing at my while running on a treadmill, but it's great none the less. Same story for gaming, where at times, I can get quite warm because of the PC in my room that's exhausting molten lava temp air. The Coolify Cyber helps immensely in that scenario, and helps regulate my temperature. One scenario I haven't used this in, but definitely plan to is while flying. I frequently suffer from overheating on planes. This is a situation where the Coolify Cyber will be the perfect flight companion. A few notes on usability... First, it's not necessarily the most comfortable device to use at first. The horseshoe shaped design cinches fairly snuggly around your neck (to give you the greatest cooling impact). While it does flex, it still is a bit tight until you get used to the sensation. Next, I haven't been able to find what, if any, IP rating this device has. My main concern is that, while this is basically the perfect workout companion for those who run hot, I'm a bit concerned that sweat may adversely impact it over time. Finally, battery life is just ok, not great. While using the cooling setting on low, I feel like it'll last a couple hours before needing a recharge. Given the tech, it's not surprising, but could also be a nuisance for those looking to use this for things like yard or flights. Overall, I'm very happy with the Coolify Cyber. The temperature effects are unexpectedly potent, helping regulate body temps in a number of key situations. If you're in the market, consider this a strong option.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Better than expected!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with this! I wasn’t really sure what to expect, but being someone who deals with heat related issues I figured it was worth a try. Glad I did. It is made very well. Controls are easy to use and easy to understand. The 6000mAh battery lasts a long time. Easily through a long walk or run on full blast. The smart app is nice but by no means necessary. I was a bit concerned about if it would be big enough (I have a large head :-) ) but it fits great. It pretty much forms to your neck but it doesn’t get tight feeling. It would be easy to think you need to run it full blast all the time but that isn’t so. Once you cool down I’ve found it’s best to turn it down a little bit for the best comfort. It does make some noise but it’s not bad. If you are just sitting at home with it on you will notice the sound, but out and about you will forget all about it. What I’ve found is it kind of sends a chill down your spine and that in turn helps you feel cooler. You need to be realistic with it. It’s not going to make you feel like you’re sitting in the freezer at a grocery store :-) But it will help greatly with keeping you comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry but it diesn’t worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking it could help me during these days of intense heat, with temperatures above 90 degrees. The experience was disappointing. This product does not cool the air temperature enough to be worth paying so much for it. I used it outdoors at maximum power… it was like having anything at all. Inside the car, you could barely feel a slight breeze, but there was no difference in temperature from the ambient air. And indoors, I didn’t get good results either. Perhaps the heating mode is effective, you can notice the difference when using it. In comparison, a year ago I bought a neck fan from another store. Honestly, it has much more power, and you can feel much more air from that fan than from the Torras Coolify. The difference is that the other one was only $20.00, and the battery lasts much longer at full power. I was completely disappointed whit the Torras Coolify Cyber. Either the product I bought was defective, or it is definitely useless. I returned it the next day.

    No, I would not recommend this to a friend
    • Brand response from TORRAS
      Posted .

      Thank you for sharing your detailed feedback. We're truly sorry to hear that the COOLiFY Cyber did not meet your expectations. We understand how disappointing it can be when a product doesn't perform as anticipated, especially in extreme conditions.
      The COOLiFY Cyber is designed to provide a cooling effect, but its effectiveness can vary depending on the surrounding temperature and environment. We're sorry to hear that it didn't provide the relief you were looking for.
      If you believe the product might have been defective, we would be happy to investigate further. Please reach out to our customer support team for assistance.
      Thank you again for your feedback. We're committed to providing quality products and excellent customer service, and we appreciate the opportunity to address your concern. TORRAS

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Innovative cooling technology!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Torras CooliFY Cyber Ultimate Wearable Air Conditioner is a unique and innovative product that provides personal cooling in a portable and convenient form. Right out of the box you will notice that the CooliFY Cyber Ultimate has a sleek and modern design, resembling a neckband. It's lightweight and designed to be worn comfortably around the neck. This design makes it suitable for various activities such as outdoor sports, working outdoors. When I tested the device, I was laying down some sod in my backyard. I live in Texas and I do all of my yardwork, so this was the sole driving factor in getting this device. So far, this device has not disappointed! It my neck and upper back cool the whole time. The device uses advanced cooling technology to provide a steady stream of cool air. It features adjustable fan speed settings, allowing users to customize the airflow according to their comfort level. You can either adjust the fan and cooling settings from the neckband or from your phone once you download the Torras app. Battery life is a crucial factor for wearable devices. The CooliFY Cyber Ultimate is reported to have a decent battery life, but actual performance may vary based on usage and settings. One of the key advantages of the CooliFY Cyber Ultimate is its ease of use. Simply wearing it around the neck provides instant cooling, without the need for complex setup or installation. The device's controls are intuitive, allowing users to adjust settings with ease. Overall, the Torras CooliFY Cyber Ultimate Wearable Air Conditioner appears to be a promising product for individuals seeking a portable and convenient cooling solution. I would highly recommend this product as the summer approaches to keep you cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seens to wrk very well definitely makes a difference

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device will not do the trick if you want something to cool you down when you're outside in the summer heat. I got this last week, and during the heatwave over most of the United States, this device didn't do anything more than be a neck weight. There are 3 settings and if you use the highest, the fan noise is too much!

    No, I would not recommend this to a friend
    • Brand response from TORRAS
      Posted .

      Dear Customer,
      We're sorry to learn that you're not having a 5-star experience with your COOLiFY. We understand how frustrating it can be and we appreciate your patience. Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction your concerns promptly.

      You can reach out to us via support@torras-global.com or call us at +1 888-881-8818. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity.

      Best Regards,
      TORRAS Customer Service Team TORRAS

  • Rated 5 out of 5 stars

    Trip Needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing's legit. Can't wait to take it to Disney

    I would recommend this to a friend