Customer Ratings & Reviews
- Model:
- 00GP121T002
- |
- SKU:
- 6589394
Customer reviews
Rating 3 out of 5 stars with 2 reviews
(2 customer reviews)to a friend
Rated 1 out of 5 stars
DOES NOT CONTAIN TWO SCREEN PROTECTORS AS ADVERTIS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was ordered by Best Buy for new phones we were purchasing from verizon. At the point we received the phones and were scheduled to be activated, we opened the box of screen protectors and discovered there were not 2 inside. when I contacted best buy, they said I was outside the 15 day return policy and there was nothing they could or would do. EVEN THOUGH THE PRODUCT WAS EITHER FALSELY ADVERTISED ON THE WEBSITE AS CONTAINING TWO OR BECAUSE MY ITEM WAS MISSING THEY WOULD DO NOTHING.
No, I would not recommend this to a friendBrand response from TORRAS
Posted .Dear Customer,
Thank you for reaching out and bringing this issue to our attention. We apologize for any inconvenience caused by this situation.
Under normal circumstances, our product packaging should include two screen protectors, as stated in the advertisement. It seems there may have been an oversight or mistake in your specific order, which we sincerely regret.
Please feel free to contact us directly at support@torras-global.com, and we will be happy to resolve this matter to your satisfaction. Your feedback is valuable to us, and we are committed to ensuring you receive the correct products and excellent service.
Thank you for reaching out to us and informing us of this issue. We sincerely apologize for any inconvenience caused.
Thank you again for choosing TORRAS.
Best Regards,
TORRAS Customer Service Team
Rated 5 out of 5 stars
Other reviewer seems confused
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah so I actually bought this for the 16 pro max but was confused by the other review and wanted to boost because I absolutely love it. It comes with two. One is already preloaded in the applicator and the other is in a little protective sheet. The applicator is a lifesaver— I have unsteady hands and always struggled placing screen protectors. You literally just place the applicator over the screen and pull. I had like two small bubbles but they easily worked out
I would recommend this to a friend







