Customer Ratings & Reviews
- Model:
- TY-CRS9
- |
- SKU:
- 5937012
Customer reviews
Rating 4.1 out of 5 stars with 117 reviews
(117 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the 2.4W Portable CD Boombox's sound quality, ease of use, and compact size. Many appreciate its affordability and the inclusion of a CD player, a feature becoming increasingly rare. Some users find the controls challenging to navigate. Overall, the positive feedback on sound, ease of use, and size outweighs the negative comments about the controls.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fun for those CD's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low tech ease, love it! Portable with batteries or able to plug in outlet if no batteries available. Directions understandable and easy to follow, thus easy to use.
I would recommend this to a friendRated 4 out of 5 stars
Love it still!...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never expected this radio to be sooooo small, very disappointed!...
I would recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty decent nothing fancy. My dad loves it so far
I would recommend this to a friendRated 2 out of 5 stars
difficult to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fine print and proximity to each other make it difficult to operate. It was purchased for use in a group home with developmental challenged individuals and is unlike that it can be used independently and some staff mentioned difficulty in operated, even those with advanse degrees
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're truly sorry to hear about the challenges you've experienced with our Toshiba boombox. Our aim is to provide products that are intuitive and easy to use for everyone. We appreciate your feedback regarding the usability of the device, especially in environments like group homes. We take these comments seriously and will share them with our product development team for future improvements. In the meantime, if there are any specific issues you're encountering or if you need assistance with operating the boombox, please don't hesitate to reach out to our customer support team. We're here to help ensure you have a positive experience with our products. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012
Rated 5 out of 5 stars
Perfect for small spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted to replace his old desk top stereo system and found this one. It has all the functions he was looking for and takes up very little space.
I would recommend this to a friendRated 5 out of 5 stars
Cool gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom as she was wanting one for her CD’s
I would recommend this to a friendRated 3 out of 5 stars
Boombox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really difficult to use for an older person. Too many choices.
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible it doesn’t work with batteries and won’t play CD. I waited to play after the return date and So disappointed. Do boot buy
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there!
Thank you for taking the time to review our Insignia Toshiba - 2.4W Portable CD Boombox, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 5 out of 5 stars
Good radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for outdoor garage music and play old dvds.
I would recommend this to a friendRated 5 out of 5 stars
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for such a low price. The buttons could have been larger, but for the price its acceptable.
I would recommend this to a friendRated 5 out of 5 stars
Great little radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent little radio. Easy to operate and the sound is good
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other radios haven't worked at my job. This one works very well
I would recommend this to a friendRated 5 out of 5 stars
Perfect Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a gift. Can't wait to give it to her so she can listen to her old cds
I would recommend this to a friendRated 5 out of 5 stars
good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price. Small but it does the job.
I would recommend this to a friendRated 2 out of 5 stars
Less than average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the CD boombox with cassette player and the cassette door does not close after a few weeks of usage. Only using the CD player. Not worth the money.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused. It's disappointing to hear that you're experiencing issues with the cassette player on your CD Boombox. We strive to deliver high-quality products, and we're sorry to learn that your experience didn't meet expectations. We'd like to assist you further with this matter. Please reach out to our customer support team at (888) 407-0396 so we can provide you with a resolution. Your satisfaction is important to us, and we're committed to ensuring you have a positive experience with our products. Thank you for your feedback, and we appreciate your patience as we work to address this issue promptly. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012
Rated 1 out of 5 stars
I'm a computer tech, yet cannot work buttons!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that the other reviews stating how difficult the buttons are to use was user error on the part of the product users, but not so! I am a computer technician and cannot figure out the buttons, at all, not even with instructions. I do not recommend this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned boomer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was returned as it didn't have all the features that I was looking for in the product.
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair !
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was displeased with the sound quality. With the brand name, very disappointing.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Lisa! I'm sorry to hear that your product stopped working after just one use. I understand how frustrating that must be. I'm glad to hear that Best Buy was able to provide a return label and issue a full refund for you. Our return and exchange policy allows for items to be returned within 15 days, so we are committed to making it right for our customers. Please let us know if there is anything else we can do to assist you further.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012
Rated 1 out of 5 stars
So difficult to set radio station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so difficult to pre-set the favorite radio stations even though I read the manual several time! And the sound quality is not that great. I returned the product the next day. Very disappointing.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're sorry to hear that you were not satisfied with your experience with us. Providing excellent service is something we take very seriously, and it's disappointing to hear that we did not meet that standard in this instance. Your feedback is crucial to helping us improve, and we appreciate you taking the time to share your concerns. We sincerely apologize for any inconvenience or frustration this may have caused you. Rest assured, we will be investigating the issues you've raised and taking steps to address them. We hope to have the opportunity to serve you better in the future. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012
Rated 1 out of 5 stars
Not an easy-to-use product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are too small and several have multiple functions depending on the part of the button that is pressed. Difficult to turn from radio to CD player. Returned it to store.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Certainly! Here's a response:
We appreciate your feedback regarding your experience with our product. We apologize for any inconvenience caused by the button size and their multiple functions, as well as the difficulty in switching between the radio and CD player modes. Your feedback is valuable to us as it helps us improve our products and services. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for giving our product a try, and we hope to have the opportunity to serve you better in the future. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012?skuId=5937012