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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the 2.4W Portable CD Boombox's sound quality, ease of use, and compact size. Many appreciate its affordability and the inclusion of a CD player, a feature becoming increasingly rare. Some users find the controls challenging to navigate. Overall, the positive feedback on sound, ease of use, and size outweighs the negative comments about the controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 1 out of 5 stars

    CD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult use. Directions not good Sound quality not very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated for a senior. Could not get sound.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi GreatDryer! I'm sorry to hear that you found the product too complicated and were not able to get sound. It can be frustrating when technology doesn't work as expected. Please know that we have Toshiba customer service available over the phone that could assist you with any issues you are experiencing. Additionally, you could also visit the solution central of our store for further assistance. Please don't hesitate to reach out for help.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012

  • Rated 1 out of 5 stars

    Toshiba boombox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated it and returned it right away. The sound was horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    small/compact cd player. reasonably priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba quality you can rely on. Because of its size, the multifunctions are multi purposed and condensed, making it a bit hard to manipulate, specially for large fingers. Fits into very small spaces, lightweight, attractive, reasonable priced. Sound quality is satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These Toshiba CD Player are Really Very Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those Toshiba CD players are really very good. I bought two. Yesteday they arrived. I tried both, and they don't have any problem. I like them very much. Qualities of the sounds and volumes of the sounds are very good. I have been looking for a good CD players for many months. I found these CD palyers on BestBuy. I am very happy I bought them and bought two. I am going to listen to my CDs for many years. If one is not working good, I will listen to my CDs from another one. If any person who wants to buy a good CD player, These Toshiba CD players are really very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uses up batteries too quickly, when not in use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the radio, but DON'T leave the batteries in it when not in use. And it says so in the instructions, that you should take the batteries out if not in use for one month or longer. I put new batteries in, used the radio for about 4 hours. One month (or less) later, the batteries are dead. So put the batteries in, use the radio, and then take them right out, unless you are using it daily. I got it for camping, and I do believe it lasted the week, of almost a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cd player

    Rated 5 out of 5 stars

    The greatest audio ever!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Featuring a CD player, and FM/ AM radio!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great birthday present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday present for a 4 year old music enthusiast. He loves it and is able to use all the functions. So far has held up well. It is a great size. Large enough to not be fragile but small enough to fit in a space in his bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, expectations were met. Excited to use it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality CD Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boombox initially was hard for me to figure out how to operate, but once I did that, it worked fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This boombox is very light weight. I can take it to everywhere to listen to my cd music.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replacement stereo from the first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement because my original item was completely broken and destroyed when it was delivered to the point where the handle and speakers were broken off when you opened the box. It looked like it was ran over by the delivery truck. The box was crushed and the item inside the shipping box was completely damaged. Delivery stinks and wasn’t packaged very well considering it was a fragile item. I was trying to avoid package pickup but ended up using it because delivery completely destroyed my item.

    I would recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    gave to good will

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen very small cannot see. controls confusing. could not operate.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi HaroldP! I'm so sorry to hear that you're having trouble with the screen size and controls on your Toshiba 2.4W Portable CD Boombox. It must be frustrating not being able to operate it effectively. We understand how important it is for you to have a device that meets your needs, so if this model doesn't work for you, we are happy to offer a return and exchange for a different product that better suits your needs. Your satisfaction is our top priority.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012

  • Rated 2 out of 5 stars

    Terrible control buttons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way the buttons work to control basic functions make no sense what-so-ever.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Thank you for your feedback. We understand your frustration with the functionality of the buttons to control basic functions on our product.

      We strive to create user-friendly and intuitive designs for our customers. We take all comments and suggestions into consideration for future improvements.

      We apologize for any confusion you experienced and would welcome the opportunity to further discuss how we can enhance the user experience for our products. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012

  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    Gaillard Russum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get AM or FM.!!!Controls are hard to use.!!! The Bass isn't what I expected.!!! I'm returning it.!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buttons ,sound,quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons too little sound not so great and over priced.It arrived a week early on the Best Buy web site they didnt update it went to return it could not .I have to wait until it says I recieve it.Waste of time and frustration

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi Jerry! I am sorry to hear that you are not satisfied with the product you received. It must be frustrating to experience difficulties with the sound quality and size of the buttons, especially considering the price. We understand your disappointment with the return process and the overall experience, and we assure you that this is an isolated issue that we will address to improve in the future.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-2-4w-portable-cd-boombox-black/5937012.p?skuId=5937012

  • Rated 1 out of 5 stars

    Quit working after 1st use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after the first time using it. Best Buy did send a return label & we shipped it back & got a full refund.

    No, I would not recommend this to a friend
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