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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 736 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 43" Class (42.5" Diag.) - LED - 1080p - with Chromecast Built-in - HDTV for its excellent picture quality, built-in Chromecast, and affordable price. Many customers rave about the TV's picture quality, saying it is great for the size, while others appreciate the convenience of the Chromecast feature. The TV's easy setup process is also a plus for many customers. Although some customers have expressed dissatisfaction with the remote control, particularly the lack of numbers, the overall positive feedback suggests that this TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 736 reviews
  • Rated 1 out of 5 stars

    just like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like my TV. This is what I was looking for and it fit perfect I would definitely recommended to a friend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trouble interfacing with cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble interfacing with cable, which we think is what causes the sound quality to fade and return in a cyclic manner. It is very annoying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    dissapointent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought this was a smart tv all it does is allow for streaming still have to purchase roku ect..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend. I've had it for less then a year and it's already giving me problems

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't play video from flash drive and limited apps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chromecast doesn't work properly if there r many users.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like cuz the screen change to small all the time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return didn’t work for me didn’t convey my needs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv not understanding the chrome cast feature. I thought i would be able to access Netflix from the screen. Chromcast was way to hard to figure out and too many apps needed on my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many steps to get it going. You had to download chrome to your phone and work it like that. A tv w roku is better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working shortly after being purchased. I was better off buying an Insignia that was better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromecast does not work. Do not buy. Can't play directvnow on it. Both tv and directvnow are scams.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst TV Every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 5 hours of use. Will never buy another Best Buy Exclusive product again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV for $229.99

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for $229.99 on sale for my guest bedroom. I see the regular price is $349. I'm not sure if it's great for $349 however. This isn't a smart TV but I knew that before buying it. It has google chrome cast which allows you to broadcast the screen from your android phone or tablet onto the TV. This means you can kinda make it a smart TV. But doing that isn't always convenient. I added an amazon fire stick and it's essentially now a smart TV. Pros: The speakers are the best that I've heard for a flat panel TV. I own 2 Sony TVs costing thousands and this one is better. The resolution is ok. I've seen better but I got this under $300 and for that price, its fine. Cons: The remote doesn't have numbers so you can't go directly to a channel. The TV talks every action you make like "volume 30." Got annoying quick. You can turn it off tho. So for the TV $230 and firestick $40, I got a wifi smart 43 inch TV for $270.00. Now I'm kicking myself for not getting 2 as I needed another for my other bedroom. I'd say it's worth about $300. If it every comes back down to $230, i'ts a steal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Already stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv a little over 2 months ago and the screen has already went black

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it for a better one. Not what I expected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Chromecast, Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for bedroom. Picture quality is excellent and the sound is loud and clear, something I've found lacking in some flat screen TVs. I love the built in Chromecast too. To my taste the natural picture setting gives the best quality. I would expect to pay at least $100-150 more for a TV of this quality. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    OK for $199

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently this TV is on sale quite often by looking at the Reviews. I thought I had got a GREAT Cyber Monday deal, but looks like I only saved about $30 more than most people. The picture and sound is decent, after all...was only $199! But likeothers have mentioned, the remote has no numbers which is the oddest thing and the Chromecast seems to only work with my NetFlix or Hulu and constantly freezes up with my DirectTV Now and just doesn't work at all. Huge disappointment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great for the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Labor Day weekend to replace the last CRT TV in my house. Easy to set up, Chromecast easy to work with and always have my phone so I can access from there and cast to TV. Good picture - easy set up and menu to figure out

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality and great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on Cyber Monday for $150 off the original price. I would have bought the one without Chromecast but this one was actually cheaper. I don't love the Chromecast feature. I use an Amazon Fire Stick instead. I like to have an actual remote and not have to interrupt my phone usage to control my tv. But besides that, the picture is great, the sound is great, the price was great. I upgraded from a 29" TV so this feels like I'm living that rich life even though I clearly am not. My only problem is that I can't figure out how to get my DVR to work on it. I have it plugged in where it goes and nothing...but I'm not super techy when it comes to AV equipment. But anyway, 100% recommend the non-Chromecast version of this TV. Save your money and get an Amazon Fire stick with the money you save.

    I would recommend this to a friend
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