Customer Ratings & Reviews
- Model:
- 43C350LU
- SKU:
- 6532119
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 43" Class C350 Series LED 4K UHD Smart Fire TV for its excellent picture and sound quality, ease of use, and affordability. Many appreciate the TV's lightweight design and straightforward setup process. While some users experienced minor issues with the remote control and internet connectivity, the positive feedback on picture quality and value for the price outweighs these concerns. The TV's color accuracy and size options also receive praise.
This summary was generated by AI based on customer reviews.
Great Value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Works well with my alexa at home.
I would recommend this to a friend- Cons mentioned:Remote control
Open Box product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a very disappointed customer. I purchase this product one month ago and yes it was open box, however I was missing the legs stand and remote. I called Best Buy customer service and the only thing she can tell me is since it was open-box I have to purchase them separately. And on the box it say missing remote, not missing legs and remote. I encourage do not buy open- box products. This doesn't make any sense and the legs to this particular TV is $38. I should of brought a new TV for the extra money I'm putting out.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi LekedraC! I am truly sorry to hear about your disappointing experience with your open-box purchase from Best Buy. It is completely understandable that you expected all necessary components to be included. We will make it right and offer assistance covered by the manufacturer's warranty. Please call 1-800-457-7777 for further assistance.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuId=6532119
TV FROM BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great and I love it would recommend this
I would recommend this to a friendGears 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The game play was great and the story line was good too.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality but have to change the input every time i turn it on.
I would recommend this to a friendGood buy for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the product. item was on sale at best buy!
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is worth buying. I would buy it again if i had to.
I would recommend this to a friendA good TV for a PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV for a PC, that is what I am using it for.
I would recommend this to a friendBest tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cuality .....................................
I would recommend this to a friend- Pros mentioned:Picture quality
Returned it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up glitching and had to return it after about 2 weeks. Sound was great and picture was great. But it stayed on the FireTV screen and wouldnt reset itself.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi LeahD, Thank you for your review on the Hisense 43C350LU, and for sharing your feedback with us. We're sincerely sorry to hear that your unit was stuck on the Fire TV screen. Rest assured, we take customer feedback seriously, and we are committed to improving to prevent similar issues from occurring in the future. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent smart tv for the price. Needed it for my apartment.
I would recommend this to a friendToshiba FireTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price$$$, recommended to anybody.
I would recommend this to a friendToshiba 43"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv with many options for its price range.
I would recommend this to a friendBad Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is junk. The latest issue is I get no sound from the TV side using my Bose Bluetooth headphones which I have two sets. The media player side has sound but not the TV side which makes no sense. Other issues are the media player has a flat directory not a tree like it should so all the folders are just listed with no sub-directories. Sometimes the media player will not play a file until it is given some time in minutes. Some files error with it cannot load properly and plays the file with no sound. Sometimes the sound is not synced with the picture on the TV side.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Samm, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the TV with the exception of the sound. Twice since I've owned the TV the sound will go out on all stations and I have to unplug and replug from the wall to get the audio back
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi LaurenR, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Remote control
poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't use it because remote won't take me past "language selection". best buy was unable to help me and toshiba won't help because I don't have a receipt. toshiba's cost can't be over $3, I don't why they can't just send me one. so I have a new tv I can't use.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello TracyB, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Smart TV needs indoor antenna,,,,,,,,,,,,,,,,,,,,,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe Toshiba needs an indoor antenna to watch TV. It is a good TV, but an indoor antenna must be added.
No, I would not recommend this to a friendFeatures on TV doesn’t work…Lemon TV!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is garbage!!! If you have movie or channel on pause it automatically turns off after so many mins. and there is no way you can take it out of energy mode. I have to have the brightness all the way up bc the picture is so dark. It suppose to show a white light when it is in standby mode but it doesn’t. If you push any button on the remote, the TV will turn on. Ur supposed to be able to set it so that the last thing played will come on ur screen after u have shut TV off it doesn’t…it’s always on the home screen. I’m sure nothing else works. I just haven’t tried anything else on this TV.. I thought since it was a Toshiba, it would be a good TV, but I definitely was wrong. It's probably bc it’s a fire TV. These TV’s nowadays have internal cameras & I wouldn’t doubt if shuts off or go into stand by mode to spy on us. Why are most TV’s FireTV, Google TV or Xuma TV?
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. You can adjust the sleep timer by going to settings on the unit. To have the unit turn on to the last used input, you would need to go to Settings > Display and Sounds > Power Controls > Power on > Last Used Input. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Bet you won’t post this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality poor on streaming channels. Was not able to compensate with contrast and picture controls. Best buy return period too short (15 days) and no one at Toshiba ever answers the phone.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Timli, Thank you for choosing the Hisense 43C350LU and for sharing your feedback with us. We are so sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Beware Open Box Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware Open Box Excellent... Can't say how the TV worked. The one I received was not even in Fair condition. In the box without padding. No legs. No remote. Had the same thing happen 2 weeks ago with another OB Excellent I ordered. Terrible online customer service. BB was always my go to and have had great luck with other OB Excellent purchases. Their QC has slipped big time...
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Huey, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. While we cannot retroactively provide warranty coverage for open box items, we are committed to finding a satisfactory resolution for you. As a potential solution, we recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Encompass is an authorized distributor of Hisense parts and accessories and may have the components you need to complete your dishwasher. Thanks again, Harley with the Hisense Support Team.