Customer Ratings & Reviews
- Model:
- 43C350LU
- SKU:
- 6532119
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 43" Class C350 Series LED 4K UHD Smart Fire TV for its excellent picture and sound quality, ease of use, and affordability. Many appreciate the TV's lightweight design and straightforward setup process. While some users experienced minor issues with the remote control and internet connectivity, the positive feedback on picture quality and value for the price outweighs these concerns. The TV's color accuracy and size options also receive praise.
This summary was generated by AI based on customer reviews.
Toshiba … Problems.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems with this Toshiba. I’ll repeat it: Nothing but problems with this Toshiba as a replacement for a 2008 TV.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RKMI, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with your TV. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Bad remote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote stop working Customer service on both at Best Buy and Toshiba kept bouncing me around to finally tell the couldn’t help me with the control.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshina 43C350LU and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
My FireTV Went BAD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This FireTV worked great until it didn’t. Just shy of 7 months the screen went dark suddenly. Hopefully the 1-year manufacturers warranty will repair/replace the TV.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Tony, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Best Buy Replaced the First One they sent me ASAP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first Toshiba 43" I got didn't last a month before it died. To their credit Best Buy IMMEDIATELY sent a new one and two weeks into it, it is fine. The one star is because the first one died.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RussellR, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is no longer working, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Poor Reliability
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 45 days the picture failed to come on. There was still sound but no picture. Tried to reset by unplugging numerous times but without success.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello MichaelD, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Broken TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived broken. We couldn’t return it because we didn’t open it within the 12 days of purchase.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it! The picture quality was distorted! And the store didn't have another one for exchange!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi LaurieJ, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback with us. We are so sorry to hear about your experience but glad to hear that you were able to return the unit. We hope you choose Toshiba again in the future, and if you do, we are here to help you. Thanks again, Toshiba Support Team.
Ms. Hatetv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv. Hate everything about it. Can’t go to the bathroom without coming back to a black screen. Have to select input every time it turns on. Alexa is useless. Good thing it was inexpensive.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RachelleP, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback with us. Please adjust the sleep timer by going to Settings > Sleep Timer and choose the time that works for you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Turns off suddenly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few minutes it turns off without any input on my part. I checked the timer feature and is off. However it continues to suddenly turn off
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Damage tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv came damage in the box and i had to take it back to the store to purchase a new tv.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CelesteW, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV was damaged when you received it, which resulted in you returning the unit. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Defective Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it in, set up my apps, and watched it for 2 days before it completely quit working.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi LauraL, Thank you for choosing the Hisense 43C350LU and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Terrible customer service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was decent. However, the manufacturers customer service is the worst experience I have ever had. Hope that nothing goes wrong with this tv bc they won’t honor their warranty and find any excuse they can running in circles.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for bringing this to our attention, Chris. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Toshiba Support
TV freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes most of the time have to power cycle as almost everyday.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working properly. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Stay Away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Cuts out and you have to repower the TV. This has happened 5 times in the first two weeks
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello WayneG, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
TV lasted 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Burned out today. Was purchased exactly 2 months ago as gift for my daughter. Super bummed that is so poorly made. I expected better
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're sorry to hear that your Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV has burned out just two months after purchase. We understand how disappointing it must be to receive a gift that doesn't meet your expectations. We appreciate your feedback and apologize for any inconvenience this has caused. Jeth | Toshiba Support. https://www.bestbuy.com/site/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuId=6532119
Don’t work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked for literally 2 hours and then the screen went black. I returned it for another week
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Sorry to hear that the Insignia TV didn't meet your expectations and stopped working after just 2 hours. I'm glad to hear that you were able to return it and get a replacement TV. The Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV is a great option, and we hope you're enjoying it so far. If you have any questions or concerns about the new TV or need any assistance, please don't hesitate to reach out. Jeth | Toshiba Support. https://www.bestbuy.com/site/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuId=6532119
Black screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get past the black screen when I turned the TV on for the first time. Going to return the TV this weekend.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Alvin, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
3 weeks still no refund!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned tv. Still waiting on refund. So disappointed!!!! It’s been 3 weeks!!!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello AndrewT, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We’re truly sorry to hear about the experience you had with your purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Stuttering issues in game mode with Xbox Series X
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has stuttering issues when in game mode with Xbox Series X. Stuttering every few seconds with any game while in game mode. Will be returning this one and trying to find something without that issue.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Luke, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We are so sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Lemon?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV the end of June and it quit working the end of October after only 4 months. Did we get a lemon .
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JudyS, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.