Customer Ratings & Reviews
- Model:
- 43C350LU
- SKU:
- 6532119
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 43" Class C350 Series LED 4K UHD Smart Fire TV for its excellent picture and sound quality, ease of use, and affordability. Many appreciate the TV's lightweight design and straightforward setup process. While some users experienced minor issues with the remote control and internet connectivity, the positive feedback on picture quality and value for the price outweighs these concerns. The TV's color accuracy and size options also receive praise.
This summary was generated by AI based on customer reviews.
Toshiba tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time tv went black apparently back light problem
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello MichaelW, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Take a Pass on the one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one was a hard “NO!” Terrible picture quality. Back it went.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. This TV supports 4K upscaling. However, the upscaling procedure doesn't transform a lower resolution into a higher one; it's more of an approximation. Consequently, an image upscaled to fit the pixel count of a TV screen won't resemble an image originally filmed in 4K. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Wish I knew where my tv was
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was actually delivered. I wish it was reasonably easy to try to figure out where it was delivered. I wish it was easy to contact customer service. I wish I wasn’t wasting my time on this.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ThomasP, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are having a bad experience with the delivery. Please contact BestBuy. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality picture. You get what you pay for. Returned
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello MikeD, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear that this unit failed to wow you. If you require additional support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in and it didn’t turn on. I will be returning it tomorrow
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DeanW, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Look elsewhere on FireTV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Channels black out. Have to reset constantly. No cc on mute option. Look elsewhere!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi MonaV! I am so sorry to hear about the frustration you are experiencing with your Toshiba Smart Fire TV. It must be incredibly inconvenient to constantly reset the channels and not have the closed captioning on mute option. Please know this is an isolated issue and we value your feedback. In light of this, we would be happy to offer a return and exchange within 15 days for a product that better meets your needs.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuId=6532119
THE WORST TV EVER!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE TV!!!! Do not buy!! Not user friendly and you are unable to connect to Spectrum cable with this TV. Samsung is way better!!!! It’s a fire stick TV and it’s just awful!!
No, I would not recommend this to a friendNo service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Antenna coaxial socket broke at circuit board- weak solder. Not covered under manufacturer’s warranty. Fire TV is a poor interface.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello FranO, Thank you for choosing the Toshiba 43C350LU, and for sharing your feedback. We're sincerely sorry to hear that the coaxial socket broke. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Toshiba Support Team.
bad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 3 days after I bought it. Had to get another tv
No, I would not recommend this to a friendRequire Help.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not start last evening, flashed on/off. Help
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi PaulL! I'm sorry to hear about the trouble you had with your TV last evening, experiencing it flashing on and off. That must have been frustrating. Please know that our customer service team is here to assist you. Feel free to contact us at 855-527-2411 for help and support.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuId=6532119
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV keeps shutting off and losing volume. I should have stuck with the Insignia brand.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Pooh! I am truly sorry to hear about the frustrating experience you have had with the Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV. This is not the quality of product that we want to provide to our customers, and we apologize for any inconvenience this has caused. Please know that we are here to help and offer assistance covered by the manufacturer's warranty - please call (1-800-457-7777) for further support and resolution.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuId=6532119
Toshiba TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working after one use. The tv screen has goon black.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi GizelleO! I understand that it must have been frustrating to experience screen issue but if you just purchased this product recently, you may process a return and exchange for a new one. I hope this helps. If you need more assistance, kindly reach us out at 1-800-457-7777.
JC | Toshiba Support | https://www.bestbuy.com/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuld=6532119
- Pros mentioned:Ease of use, Picture quality
Amazing TV, Especially for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. The clarity of it is immaculate. I bought the TV because I wanted a TV in my bedroom, per the suggestion of my bf. Normally, I don't have TV's in my bedrooms, but I thought, why not? Overall, no regrets. The TV is easy to use and it's easy to log into all of the streaming apps. The sound quality is great as well. I live in an 1100sqft apartment and the volume can be heard in every corner, even when it's not turned up that loud. This TV did not break the bank and is working amazingly. I'd recommend buying this if you're a casual TV user. I haven't hooked my PS5 up to it yet, but the clarity and graphics are so amazing that I think I'll be doing that very soon.
I would recommend this to a friend Sleep mode cannot turn off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot turn off sleep mode it keep shutting off every 5 mins annoying not worth it
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .HI Soli! I'm sorry to hear about the frustration you're experiencing with the sleep mode continually shutting off - that does sound incredibly annoying. We understand how this issue can impact your experience, and we want to make it right for you. Please reach out to (800) 631-3811 for assistance covered by the manufacturer's warranty, so we can work towards resolving this issue for you.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuId=6532119
make sure to check the box before leaving store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first one was busted from a fork lift with your place second one is ok
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi TanisR, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Cracked screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked screen when I purchased from Best Buy! 2nd one
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are sorry to hear about your experience with purchasing a cracked screen from Best Buy. We strive to provide our customers with high-quality products and we apologize for any inconvenience this may have caused. Please feel free to reach out to our customer service team to discuss options for resolving this issue. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-c350-series-led-4k-uhd-smart-fire-tv/6532119.p?skuId=6532119
- Pros mentioned:Picture quality, Price, Tv quality
Excellent upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this to be reasonably priced, with a noticeably more natural and sharper picture, upgrade to my Toshiba 43 inch 2020 Smart Fire - TV 1080p. I am greatly pleased with this TV.
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Price
Eye catcher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very low in price I couldn’t believe it and it’s color is amazing and so easy to operate , I love my Toshiba 43” class C350 series LED 4K UHD Smart Fire TV
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Excellence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this transaction was excellent. The price and customer service were first rate. The actual tv is wonderful. Great picture. Great color. It’s everything I wished for. Thank you Best Buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Toshiba 43" Class C350
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. Using it in my wood shop as an RF analog remote TV, The provision to have an analog RF feed replacing an older failed TV was a determination to purchasing this model. Incredibly better picture than the previous TV. Whatever Toshiba is doing to upscale an analog transmission is impressive. The only downside is no numeric keypad to select other OTA channels directly. I am considering purchasing another for my other remote building.
I would recommend this to a friend