Customer Ratings & Reviews
- Model:
- 43C350LU
- SKU:
- 6532119
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 43" Class C350 Series LED 4K UHD Smart Fire TV for its excellent picture and sound quality, ease of use, and affordability. Many appreciate the TV's lightweight design and straightforward setup process. While some users experienced minor issues with the remote control and internet connectivity, the positive feedback on picture quality and value for the price outweighs these concerns. The TV's color accuracy and size options also receive praise.
This summary was generated by AI based on customer reviews.
Great TV with great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great! Really enjoy watching it every night.
I would recommend this to a friendNice Hardware, buggy software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got what i paid for. The TV itself is what I'd expect and some but I've never been a fan of smart TV operating systems and this one is buggy once you connect to the Internet. I recommend keeping this one air-gapped.
I would recommend this to a friendRon’sreview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for streaming, not so good with cable,
I would recommend this to a friendToshiba Five TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV except got a dead pixel after 1 year and 4 months, should have gotten the warranty.
No, I would not recommend this to a friendGood tv with a Short Life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be warned. I bought mine a couple of years ago and was very happy. I trusted the brand reputation and didn’t buy an extended warranty. BIG MISTAKE! The power supply failed, repair costs more than a replacement, Toshiba has been bought by a different company. I learned to buy extended warranty and figure that into thebudget. Brand confidence is a thing off the past.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Jsoard, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Short Lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was awesome for about 3 years, and then the backlight died. Fixing the issue or having someone fix the problem is about the cost of replacing the entire TV. Unfortunately, these have a short lifespan. Worth the price if you don't mind replacing it sooner than later.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Morgan, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronics technician for assistance with the repairs. Thanks again, Toshiba Support Team.
Wait a Few Years and OH Boy, Navigation Sucks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, for Best Buy, I enjoyed them overall. I don't agree with certain views but their customer service was fantastic when provided. As for the 43" Toshiba Amazon Smart TV, at first the TV was fantastic, but now, using antenna TV, nagivation sucks. The TV is not very responsive when trying to change channels and it is difficult to get the screens to load navigation. Often the screen is greyed and cloudy and not permitting me to do anything. I would not recommend this if you want peace of mind. Buyer Beware.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Hisense Toshiba 43C350LU and for taking the time to provide us with feedback. We're so sorry to hear that your TV is not working properly. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair to average performance for both audio and video
No, I would not recommend this to a friendpicture washed out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this little tv but when sitting off to the side the picture was so washed out! we all know thats not good. Maybe the tv i got had a problem ? Its going back. I dont have pic of the problem only video. I really wanted to love this tv.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Hisense Customer, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK product, OK price, OK delivery, OK process. All was OK.
No, I would not recommend this to a friendTerrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received our TV damaged during shipping, when we set up the TV it was totally damaged. We decided to return the TV to the Mansfield store and we were accused of breaking it, so we left the TV at best buy, Unfortunately I lost my money. I guess they do not stand by their commitment for returns. Never again will we shop there again,
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in the return or refund process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Short life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 19 days. Screen cracked while hanging on the wall. Then stop working completely a few days later. 4 days past return date. Purchased 5 year geek squad. Wouldn’t cover due to cracked screen. Thanks Best Buy!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi EricN, Thank you for choosing the Hisense 43C350LU and for sharing your feedback with us. Please be advised that damage is not covered by the manufacturer warranty. As a potential solution, we recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Please contact a certified electronics technician for assistance with the repairs. Thanks again, Toshiba Support Team.
Do not buy this tv/ no help from best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV! I bought this tv and came home only to find it was used and not working. Went back and exchanged and it worked for 2 weeks and now has a black screen. Best buy said I was out of the 15 days and refused to help.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello SylviaA, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Short lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two Toshiba 43” tvs about 2 1/2 and 3 1/2 years ago. Both died within three months of each other. I would warn prospective buyers to think twice before spending any money on a Toshiba. Their longevity leaves something to be desired.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Wayne, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV's are no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv bricked after 2 months of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst tv I ever bought. The tv was bricked after updating to the latest update. Both best buy and Amazon customer service weren't able to solve my problem. I'm stuck with a $237 paper weight in my room.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JasonO, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another Toshiba again. I have had two tvs in four years. Each time the screens went black. This time I brought a different brand.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RenateB, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience with your units. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Terrible TV and service from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked for 2 weeks! Best Buy won’t refund me or help in any way. Terrible TV and terrible service
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello AndreaJ, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Defective products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is defective and is not working adequately a nd no help from BestBuy
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi VeronicaA, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Be careful only fire tv apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok for ps4. But since it's a "Fire TV" you cannot download any other apps (Disney plus, spectrum app, etc.) It defeats the "Smart TV" purpose. I WOULD NOT RECOMMEND.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello! Thank you for choosing Toshiba! Both Disney + and Spectrum TV are available on Amazon Fire TV. Please search for the apps using the main menu on your Fire TV. You can also use the voice button on your Alexa Voice remote. Then, select Get or the Shopping Cart icon to download the apps. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.