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Customer Ratings & Reviews

Toshiba - 50” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1387 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
  • Rating: 3 out of 5 stars

    Great affordable tv

    Posted
    Starlette
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a great TV for the price! It does loose connection every now and then and I have to restart it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great tv for the money but an annoying quirk

    Posted
    Toshibatv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The tv works great and has an excellent picture. The only problem is that it forgets it's last input so even if you watch cable all the time you have to select HDMI1 almost every time you turn it on.

    I would recommend this to a friend

    • Brand response

      Toshiba Customer Care

      Hello,

      Thank you for taking the time to review our Fire TV Edition TV. Actually, to change the TV to power up directly to the last input setting, press the Home button on your remote control and select the Settings menu. Then select the Display & Sounds menu and change the Power On setting to Recent row. With this new setting, the TV will power up to the last input that was watched.

      Arely R. - Toshiba Support

  • Rating: 5 out of 5 stars

    Good TV

    Posted
    5471
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good tv, great price the quality is great, got this tv a week ago and really enjoy it, my kids love the voice search between apps, the inputs are easy hook up. except for the USB input it won't read my external hard drive. But overall its a very good tv for the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for the price!!!

    Posted
    Mavericks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This 50" 4K TV is great for the price. With the built it in FireTV OS, it's best use for streaming services with different streaming apps. This TV is not built best for regular cable channel and cable box as the remote is not designed for regular channel number input as it doesn't have one. If you are cord cutters, this is the right TV for you.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice picture......horrible features

    Posted
    Doeboy
    • My Best Buy® Elite MemberElite Member

    Purchased November 29th, 2018. The remote sucks, it's not full function at all (see pic). Once powered off, the TV has to be put back on the input of your choice, it does not stay on the input it was on when powered off. Even when programing a cable remote (Comcast) you still need the TV remote to switch between inputs. If you have no cable or satellite then it's probably a nice TV since it has quite a few apps available on it. There is only 1 button on the TV itself (power & input, they are the same button) so don't lose the remote. If you have the option of getting a different TV with more features then do so, this TV should only be purchased if it's an amazing deal & will not be used as the main TV in a household.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good value

    Posted
    Theresa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to set up. It's loud. Even on low volume, it's plenty loud! I hard wired it to the internet so I didn't have to type in my WiFi password. The only thing I don't like is that for some reason every time I turn it on it goes to he home screen so I have to go to input and select cable to continue watching cable. My friend has this tv and it doesn't do that for her. Best Buy suggested I reset the whole tv to factory settings and that may help. I still need to try that. Good picture (I'm not super impressed but everyone who comes over seems to be). Good value for the money.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Excellent TV with a huge flaw

    Posted
    Toshibatv
    • My Best Buy® MemberMember

    The TV is fine. Great picture, excellent sound, and no issues. Sadly, they made a massive error and it's unforgivable. Believe it or not, some people still have cable TV. We have Tivos or other DVRs and gadgets. Toshiba forgot all about us when they built this interface. So what's the flaw? No matter where you were in what input you were on, when you turn the TV off and then back on, it defaults to the setup screen of the TV. Every time you turn it in, you need to navigate to the inputs and select whatever one you used for your cable service. I use a TiVo and the remote controls power and volume. But no matter what, I need to use 2 remotes, because unless you have a 3rd party universal remote, you need their remote to navigate their menus. If the TV want already on the wall I'd have returned it. I'm opting to live with it because it's not my primary TV. I'm also hopeful they will put out a software fix or option to correct this insane design flaw. If they do it goes to 5 stars.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Various issues

    Posted
    nospam77
    • My Best Buy® MemberMember

    I decided to go for a Fire TV because I like the Amazon 4K Firestick so much. First alarming surprise, no response from remote! Turned out one of the batteries provided was completely dead. Wew, relief. It was really annoying that the TV kept exiting the picture set up screens as I looked for the next setting in this picture calibration from www.rtings.com/tv/reviews/toshiba/amazon-fire-tv-2018/settings When you take too long between settings it exits and you have to renavigate to wherever you were. The picture settings are custom to each type of input. When setting them for streaming input the video does not continue. For over the air TV you can make settings while the TV show continues to run. This and the fact that it's a bit of a route to get to the settings makes tweaking the picture while viewing clumsy. It's more of a set it and forget it thing. The TV guide for antenna TV does not list the TV station number and is not listed in order of the TV stations. After you make a selection like ABC you will see the actual station number. So you have to adapt to a new way to select TV stations and remember networks and names rather than station numbers. With another TV set I have I control the volume of a receiver with my 4K Firestick. Turns out you can't do that with this TV unless maybe through an ARC HDMI connection? I assumed I would be able to pair the TV remote with my receiver the way I did with a Firestick but I can't so I have to turn on the receiver (which gets sound from the TV's fiber optic output) and control the volume with a seperate remote. I found information from RTINGS.com helpful partly because I could compare many aspects with other TVs I have. https://www.rtings.com/tv/reviews/toshiba/amazon-fire-tv-2018 My star rating takes price into account.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A very good experience

    Posted
    Hikergal
    • Tech Insider NetworkTech Insider Network

    I wanted to put a TV in a guest bedroom without paying for an additional cable hookup, and the Toshiba Smart - 4K UHD TV with HDR - Fire TV Edition was the right way to go. Before I moved the TV to its permanent home, I hooked it up to a cable outlet and Blu-ray player and tried it out. No matter what input I used - Wi-Fi, Blu-ray, or cable - this TV delivered excellent reception, a high quality picture, good sound, and all around good performance. The affordable price makes everything even better. The good experience began with the packaging. The first thing I saw when I opened the box was a diagram for how to remove everything from the box and how to separate the TV from its Styrofoam cocoon. I have kept that diagram in case I ever need to re-box the unit, because I know from experience that what appears obvious when you're unpacking equipment is often far from obvious when you need to repackage it. The next good experience was how easy it was to attach the feet to the TV and hook up the various wires and cables. There again was a very straightforward diagram that allowed me to do this alone and get everything right the first time in about 5 minutes. The only thing left to do was to strip off the protective plastic film, insert the batteries into the remote, and turn everything on. Set up was a breeze. Onscreen directions walked me through everything, and as soon as I had entered in the Wi-Fi, Amazon, and Netflix passwords and allowed for a software update, I had access to everything. The closest thing I can think of to an inconvenience is for users who usually watch TV using the cable input. When you turn on the TV, it opens to the Fire TV option, not the last viewed input. However, the opening screen does display the Recent, Last Viewed, and On Now content, and you can just click on your desired option. It takes just a second to accomplish this. I couldn't be happier with the Toshiba Smart - 4K UHD TV with HDR - Fire TV Edition and wouldn't hesitate to use it as my primary TV. Indeed, whenever my husband or I want to go off and watch TV alone, we go to the guest bedroom and use this TV instead of watching the higher-priced TV in our master bedroom. If (when? @@@@@@@ the day comes that we finally cut the cable cord, we will either move this TV into our den or buy another one for that location, because it makes streaming so convenient and simple. A very good experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Tv

    Posted
    Buffalorose
    • Tech Insider NetworkTech Insider Network

    This TV is replacing a Vizio 48" 3D as our secondary TV. My husband unpacked it and was able to pull it out of the box by convenient cutouts on the wrapping plastic. We ordered an outdoor OTA to pickup "live TV. Since it is a smart TV, we easily connected WiFi and since we are in a very rural area, we connected to Dish satellite TV. Unfortunately, none of these connections as we have them set up will offer 4K programming so I can't speak to that important aspect yet. Our satellite internet provider restricts us to 420p and we have ordered a 4K joey from Dish and a 4K DVD player to acess the 4K services. However, All of the setup was very easy. There was a quick start sheet included but on line no true detailed guide that I could find. That being said, the on screen setup was VERY simple. The tv easily connected to my WiFi and once I entered my password everything began downloading with minimal input from me. If you want full benefit from online content, you will need to have an Amazon account. I already had one so just entered my password. There are many things I like about this tv, but there are many things to learn. I have always used custom color display setups. This tv adjusts colors based on each type input. Our dish is connected to hdmi 1. I can chose several precalculated color setting on hdmi1 or customize them to my taste for the Dish. Same is true for the antenna. That enables us to make the colors true to life based on the input we are using. Very nice featuresince all transmissions are not the same quality. The sound from the TV speaker seems to be pretty good. We generally use external speakers from a surround system, but haven't set that up as yet. Another feature I enjoy is watching OTA (this TV calls it "live tv"). Nowadays, we can get a channel guide showing "upcoming" programming for OTA channels. Nice. Being "old school", some of the many features are a bit confusing. I do miss seeing channel numbers and there are no numbers on the included remote. With our internet being satellite, we have to monitor our data usage. 150gigs per month. Streaming indiscriminately is not possible, and streaming is only allowed at 420p, anything over that is buffered (slooow). One nice feature for us is a data counter. I was able to set when our data replenishes each month, set a limit on how much data we want to use on programming and receive an alert when we reach it. Then there is Alexa. The remote is fairly small with no numerical keypad. To interact with Alexa, you have to hold the microphone button and speak to her. It works very well and she is very responsive. Personally, I prefer to "do it myself" but those who grew up in the tech age will probably enjoy this. One last thing that was a fun surprise. There is a screen saver when the tv is inactive. I looked up and some of my personal photos were scrolling through a slide show. I had forgotten that I had uploaded some pics to Amazon cloud drive last year. That was really cool that Alexa knew that. OR maybe kinda creepy! Lol. This is a cool tv and I can't wait to see 4K programming. Try it, if you have good internet this is a game changer!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Toshiba Hits a Triple... lacks some basic needs

    Posted
    BADog
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    Toshiba isn't currently a huge player in the TV market, but they have done a pretty good job with this TV... but not with some shortcomings. Lack of features that a basic user would want need to be added, even at this price point. The package comes with the TV, 2 detachable legs, Fire TV remote marketed for this setup, 2 AAA batteries, power cable, and user instructions. Rather than go over ALL the specs which you can already find on this Bestbuy.com page, I'll try to give more observations of those specs instead. In addition, my pictures show the positioning of how the ports on the back of the TV are laid out. PROS: ----------- * Initial setup was simple and user-friendly. The TV automatically updates itself once connected to your network. @@@@@ Extremely great picture for this price point. At $400, one of the best I've seen for a 50" TV. Watching HDR via Netflix premiere package looks phenomenal. I watched "Thor Ragnarok" and "Guardians of the Galaxy V2" and picture clarity was stunning. @@@@@ With access to hundreds of apps in the Play Store, this makes for a great Smart TV option having Fire TV built-in; however, see "CONS" #4 below for possible setback. @@@@@ Responsive remote, buttons solid, don't have to be aimed at TV (works via BT). @@@@@ With lack of good sound via TV speakers, they can be turned off so that a sound bar or audio system can be used. It's a huge plus that both optical audio and headphone (analog) jack are available. If optical audio port is used, the speaker control (+/- button) on the Toshiba remote cannot be used; however if the headphone jack is used instead, you can use the TV speaker controls in addition to your other external speaker/system volume. @@@@@ The TV uses a standard detachable TV cord instead of having a block/transformer combo (like most laptops have). @@@@@ The TV includes both wi-fi and ethernet connection availability. You should generally use wired whenever possible as wi-fi antennas can degraded over time. CONS: ----------- * There is NO TV support via phone call (only phone support for their PC computers is available). Upon calling their customer support line, this was stated on the recording, and they said for support you can go to http://go.toshiba.com/tv That's NOT a preferred option for most people. The website had a knowledge base and some general support topics. @@@@@ There is NO regular TV remote control (with numbers, input, settings). All settings and input controls are done via the Fire TV remote in the Settings menu from the Home page. You can use voice...but suppose you are in bed with someone that is sleeping and you want to change the channel (via antenna TV), there is no convenient way to do so without speaking and possibly waking up the other person. Was it not possible to create a full but simple regular TV remote with the Fire TV functions included? @@@@@ After the TV is setup with your Amazon account, it goes to the Fire TV home page. However, if you go to HDMI 1 or 2 and decide to use another device or watch TV via cable provider...and THEN power off the TV, the next time you power on, it won't start where it left off. It will start you out on Fire TV regardless (not on HDMI 1 or 2). So if you have a cable box hooked up and use that function more than anything, you'll have to change to the HDMI input each time you power up the TV. There is no option that will keep your current input as the input used on a power off/on sequence. Toshiba should offer a firmware update to add this option. This is a big problem IMO. @@@@@ Though many apps are available in the Play Store, this TV only has slightly over 4GB of internal storage. That'sn't good. However, the TV does have a USB port which can be used for External Storage options. I had a spare 32GB thumb drive which I plugged in... the TV asked to format the drive, so I did... and it does work as extra space. But a possible problem you now have is the fact that you can't use your USB drive for an optional power source for other USB devices if those should be used. It's workable, but having more internal memory would have been a better option. @@@@@ TV offers Composite (Y/WR) input but no Component (GBR/WR) input (or combo of the two which some TVs have). OTHER OBSERVATIONS: ------------------------------------ * This TV appears to be more for the cord cutters out there as using HDMI or other inputs regularly could be a slight nuisance each time you power on the TV. @@@@@ Onkyo 10W speakers offer as good a sound as most other TVs if you decide not to use a sound bar or audio system. It'sn't great, but definitely doable. Great sound from a base TV speaker system is rarely expected. @@@@@ The edge of the TV is black plastic that doesn't offer a lot of visual appeal. This is minor as the main focus should be on the picture which is very good. @@@@@ Because it has legs on each end instead of having a center stand, the TV cannot swivel and has to remain stationary. @@@@@ TV is a bit thick (depth) so mounting may be a bit tedious. It'sn't very light to be mounted either at ~30 lbs. @@@@@ TV is BT-capable but only connects to other Amazon Fire TV remotes, Fire TV game controllers, and other BT devices such as "other" remotes, keyboards, and mice. I was unable to pair up my phone (Samsung Note 8) with the TV in any way for Casting or other functions. @@@@@ TV has the ability to connect with Alexa and be connected via Amazon Echo. I don't have an Echo so was unable to try this feature. @@@@@ In addition to this TV taking updates, the remote also has to take updates. But you'll only know if your remote needs to be updated if you go into the Fire TV settings and check where it states the version remote that you have. It will state there if it's up-to-date or if it needs updating. The process takes about a minute or two to update. CONCLUSION: ================= Though this is a TV with Fire TV built-in, a "regular" TV remote setup would be a great addition to the device. That's what most people are accustomed to. I'm not sure why a bigger remote with the same functions and number pad, etc couldn't have been designed for this unit. That's my biggest complaint along with the last-used input not being active after the TV is powered OFF/ON. Toshiba - can this be corrected with a simple Firmware update? If users can get around some of the inconveniences of the TV, the end result isn't very bad. Some of these flaws can be expected at this price, but given the price point, it's still a good buy. A few minor changes would make this an exceptional product.

    I would recommend this to a friend

    • Brand response

      Toshiba Customer Care

      Hello,

      Thank you very much for your review of our Toshiba Amazon Fire TV Edition TV. Following up on your comments around TV channel tuning, there are several features available to help find and tune to your favorite channels.

      1. From the Home Screen the "Recent" row will show the channel that you last watched.

      2. Also from the Home Screen, the "On Now" row will show the last several channels that you watched. Similar to that, when you are watching a TV show, pressing the menu down key will show a channel guide which also shows the last several channels you watched.

      3. Additionally, the remote control includes a "Channel Guide" button, which lists all the available TV channels. When you are in the channel guide, pressing the Menu button on the remote will give you options to save stations to a Favorite Channel list, and also to show the Favorite Channel list or All channels.

      UPDATE 07/18/18: We take customer's feedback very much into consideration so we have recently enabled a software update that provides a new feature that allows the TV to power up directly to the last input you were watching. This software will be automatically downloaded to the TV when your TV is connected to your home network. You can also check for new software updates from the Settings menu: from that menu navigate to Device & Software -> About -> Check for System Update. If new software is available it will then update.

      To change the TV to power up directly to the last input setting, press the Home button on your remote control and select the Settings menu. Then select the Display & Sounds menu and change the Power On setting to Recent row. With this new setting, the TV will power up to the last input that was watched. Keep enjoying your new TV!

      Arely R. - Toshiba Support

    • Brand response

      Dan, Best Buy Customer Support

      BADog - Thank you for your feedback. Often our Tech Insider Network program participants will receive a product before it is available to the general public & notification will accompany that product that the manufacturer may not yet be ready to offer full support until the product launches. That was the case with this product, but as of today (6/22/18), this product is now available to ALL customers and support is now fully available both online and by phone at: tv.toshiba.com 1-855-527-2411 Thanks again for your feedback! - Dan