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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 251 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the 500GB Internal Serial ATA 2.6 Hard Drive for Laptops favorably, frequently praising its ease of installation, affordability, and reliable performance. Many appreciate the additional storage it provides, breathing new life into older laptops. While some wish for higher capacity options, the overall user experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 251 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Solid product, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a failed unit. This installed easily and was a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    GREAT HARDDRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIXED MY LAB TOP JUST LIKE NEW,RUNS QUITE.EASY TO INSTALL,GREAT PRICE.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    good price for a 500gig drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price for a 500gig drive. replaced dying 320 drive works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent replacement hard drive for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got her Dell Inspiron hard drive so corrupted with malware, it was unusable. I found this replacement hard drive online at Best Buy and the replacement instructions on YouTube. Picked up the drive at my local Best Buy and had the drive reinstalled in minutes. It works great and actually has more storage than the original that came with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too noise, not too expensive. good choice when you have nothing to choose... haha

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my daughter's laptop hard drive which crashed. The installation was actually very easy for the hardware. Once i did that it took just a bit of research to make sure it was formatted and ready for Windows 8.1 installation. There is really no instructions so you need to dig in a bit to find it but then it was easy. It works fine with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    What can you say. My laptop works again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harddrive went belly up after several months from purchase. I have a Toshiba laptop. The Geek Squad was contacted for repair. I picked out this drive due to its sale price of $49 I had a $5 coupon. Heck! $44 for a harddrive...SOLD!! Toshiba laptop deserves a Toshiba Harddrive

    I would recommend this to a friend
  • Pros mentioned:
    Hard drive

    Rated 5 out of 5 stars

    excellent hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on my on computers any time they have problems always go to Best Buy for Hard Drives never had any problems and they carry the brand that I want. Thanks Best Buy! Hard Drive works great!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reasonable Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price & runs quiet. This drive seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NoSurprises (other than the low price)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much exactly what I was looking for at a price that was better than I was hoping for. For a basic, internal replacement drive for your laptop you can't beat this. At half a TB you're good for all but the heaviest users and, although the SHELF price came up $3 more than the web price, the store was quick to make good on the fantastic price. This drive has pretty much every specification I would want. No shortcuts on transfer rate (3 Gbps) or cache (8MB) and the 5400RPM speed should get the most out of my Laptop and even includes internal shock detection. The drive even comes with a 3-year warranty and with THAT, i was sold. Even bought a second one at this price because it's worth it to just have one lying around for me.

    I would recommend this to a friend
  • Pros mentioned:
    Hard drive

    Rated 4 out of 5 stars

    This is my only chance to buy a replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my only chance to buy (myself) a replacement which happens to be a Toshiba - 500GB Internal Hard-Disc Drive. My sister Judy helped me replace from the bad hard disc drive into a brand new replacement as a very-good hard disc drive, and it worked very perfectly. I really enjoyed it. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I am a Seagate person, the price of this being almost half of a Seagate is attractive. Remember though to always back up your data regardless of what drive you have to prevent data loss in case of drive malfunction.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for a PS3 Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the hard drive operating in the PS3 for weeks now with no issues. The swap out with the original hard drive was easy, and performed without issues. This swap out took us from 80GB to 500GB - room to spare!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great upgrade for PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my PS3 and have much so much space!! I replaced the original 80gb so this was a huge help to download the free games with the PS Plus accounts.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price for a replacement drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to quickly replace a failed drive in a budget laptop. Have used this drive at this price point 3 times in the last year with no issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Toshiba SSD's so i am trying this out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, their ssd's are great so I was going to try this out as extra storage for my laptop. I pulled drive and used a cdrom adaptor to install the extra drive in the cdrom bay. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good hard drive at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad's laptop hard drive died and needed replacing. Decided on this drive for the capacity and price. Easy installation and nearly 1 1/2 years later, hard drive is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my husband's laptop died we thought we were going to be out hundreds of $$ on a new one, but with the help of Geek Squad it was less than $100 to repair and purchase a new hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well, as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the HD in my 5 year old Toshiba laptop and installed Windows 10 without a problem. One month later its still working fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive Upgrade Replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good drive for the money. It is easy to install, taking less than 15 minutes on a MacBook Pro. Working just fine. No issues downloading new Apple OS.

    I would recommend this to a friend
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