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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2636 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 55" Class C350 Series LED 4K UHD Smart Fire TV highly for its excellent picture quality and ease of use, frequently praising its value for the price. While some users noted minor drawbacks with the remote control and viewing angles, the positive feedback on picture quality, features, and setup significantly outweighs the negative comments. Overall, the television receives strong praise for its performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,636 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Died after one month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this television when I bought it. The picture was bright and crisp. The sound really wasn’t that great, but the picture made up for it. After one month, the television completely died. I’ve tried everything to fix it. It just died. What a lemon. No wonder it’s on sale. Go to Reddit and you’ll see that this is happening with this television to a lot of people. I think it has some electrical issues.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello ChristineA, Thank you for choosing the Toshiba 55C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This is my fourth Toshiba, make it my fifth. So far all are still working even the 2011 model. Knock on wood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent recommended product and good price, good definition, good product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Toshiba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service. Will definitely return to Best Buy for future electronic purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were helpful and went beyond their normal duties to accompadate me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product an awesome customer service 10 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying this new fire TV. i had the same brand before and it died. i feel that for the $ this is a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 of these TVs, 2 50” and 1 75”. Maybe buying another one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Almost, but no cigar.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on August 2nd, 2023. Today is October 16, 2023 and trying to return. It gets a picture but no output to home theater amp. Verified the amp was working with recorded music on an USB drive, called Spectrum and they did a complete diagnostic, so the DVR is good. Bye the way, great picture, to bad the sound card died. Ran HDMI cable directly to the amp got sound but no picture.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi HotwireLBH3, thank you for purchasing the Toshiba 55C350LU and for taking the time to provide us with this feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one for our house. The first one is great so we bought another one as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV features are exactly how it is described online. Great sound system. For the price I paid, this is amazing! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your Buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the TV purchase. I would recommend if you're looking for a 4k Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product with excellent delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer reviews. Planning on setting up TV this weekend after purchasing required connection wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equal to the quality of Amazon Omni TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff here are amazing! They were so kind and helpful throughout the process of me trying to find this TV. 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy buying experience and tv is wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repeat buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous tv was a toshiba, it was 10 years old (flat screen 40") and never had any trouble with it, My Grandson has it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba TV purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, I am very pleased wit the Toshiba tv I have purchased. I purchased it because of reviews on Toshiba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 3 Toshiba TV's in my home very satisfied with all.

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi there, thank you for your feedback! It's awesome that you are satisfied with all three Toshiba TVs in your home. Your satisfaction is our top priority, and we always strive to deliver high-quality products that meet your expectations. Enjoy your viewing experience! -Carlo, Toshiba Products

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect visuals gaming and to watch movies in home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect product and kids are enjoying …nice deal too .. I purchased before thanks giving

    I would recommend this to a friend
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