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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2611 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 55" Class C350 Series LED 4K UHD Smart Fire TV highly for its excellent picture quality and ease of use, frequently praising its value for the price. While some users noted minor drawbacks with the remote control and viewing angles, the positive feedback on picture quality, features, and setup significantly outweighs the negative comments. Overall, the television receives strong praise for its performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,611 reviews
  • Rated 4 out of 5 stars

    Toshiba C350

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. Could have better picture quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washed out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture only clear when viewed from front when you go to either side it washes out. Still not bad for price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having issues with the power, all it says on screen is Toshiba fire tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, but the TV played YouTube videos at 1/4 screen size, often buffered and froze during videos, and had less than great resolution.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Toshiba Customer, thank you for purchasing the Toshiba 55C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is buffering and freezing while playing videos. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 2 out of 5 stars

    Inoperative Display & Audio settings.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Settings menu, selecting Display and Audio options, TV screen went Dark…

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi MarianoEscobedo! I'm truly sorry to hear about the issue you experienced with your Toshiba 55" Class C350 Series LED 4K UHD Smart Fire TV. I understand how frustrating it must be to have the TV screen go dark while trying to adjust the Display and Audio settings. Please rest assured that we will make it right and offer assistance covered by the manufacturer's warranty. If you need further help, please don't hesitate to call 1-800-457-7777.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-55-class-c350-series-led-4k-uhd-smart-fire-tv/6532120.p?skuId=6532120

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Images becomes distorted halfway down screen after a month of purchase.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      We're sorry to hear about the issue you're experiencing with your Toshiba TV. Distorted images halfway down the screen are definitely not what we aim for in terms of quality. They'll be able to assist you further with troubleshooting or arranging a replacement if necessary. Your satisfaction is important to us, and we're here to ensure you have a positive experience with our products. Keith | Toshiba https://www.bestbuy.com/site/toshiba-55-class-c350-series-led-4k-uhd-smart-fire-tv/6532120.p?skuId=6532120Support

  • Rated 2 out of 5 stars

    Didn’t work for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it’d be a good tv if it worked but ours was non functional right out of the box

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Natalie, thank you for purchasing the Toshiba 55C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not working properly. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    3 problems that are un fixable, but 0 regrets!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dolby is great! Picture is great! Sound is fine! Everything great! Except that since amazon owns fire tv and also prime video that means when you sign in to your amazon account on that tv, it puts your amazon account for the prime video app, I use my moms account for prime video but also need to hook my amazon account up to the tv, but don’t worry I have an Apple TV 4K so yeah. Also sometimes remotes can control the tv as well, I have a 24 inch insignia smart fire tv in the same room as the toshiba with the remote, when the Toshiba is off and the insignia is on and I am leaving the house I use the remote to turn off the insignia but for some reason it turns on the toshiba, so when I click the power button on either remote it controls both of the fire tvs in my room, and there is no way to fix it, but im ok with that. I either click the Alexa button or the home button when I want to turn on my tvs, for powering off, I just ask my echo show 5 baby! I also have a vizio smartcast 40” in the same room as the insignia and toshiba, the vizio is next to the toshiba, when I use the vizio remote to control the tv it controls the toshiba as well, but not actually controlling it, for example when I hit the home button on the Vizio tv remote the Toshiba enters a number, I think its three, for a channel or something. But the fire tv remotes do not control the vizio, I don’t even use the vizio so im fine with that! Other than those problems! I love the tv, my grandpa got it 2 and a half weeks ago as a very early birthday present! But if you like big tvs, just get the 58 inch insignia fire tv, it does not have dolby anything, but still bigger and only 10 dollars more! Btw my birthday is September 18th, 5 star tv!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Easy to set up. Speaker and sound is clear. 4k is very good. Connected with my home WIFI with no issues. So far so good. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    toshiba 55 inch tv c350

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely insane that it's now possible to buy a 4k TV that's noticeably bigger than you are for less than $500 these days. And so lightweight for the size too! I was a little skeptical about the quality for price initially, but we've been incredibly pleased. For our purposes, we didn't notice any loss of quality watching streaming shows or playing games with the 60hz refresh rate vs. 120hz. We primarily play PS5, occasionally Switch. - This TV's game mode works really well to remove the input lag even when set to full 4k. - Colors are good and accurate, and only really required a little tweaking for the best picture quality. - "Light bleed" from the corners is nearly unnoticeable, especially when the TV is actually in use (I only ever saw it during all-black "loading" screens). - There's a feature that will turn the TV on, change the input, and turn on game mode when you turn on your console, which is nice and convenient. - The remote is quick and responsive, however it is very vertically symmetrical; I regularly grab the thing upside-down and have to flip it around. Probably will just take some getting used to (I'm used to remotes that have a slight taper, making the top more obvious than the bottom). - The whole "smart TV" thing is obnoxious. I really wish you could still get "dumb" tvs nowadays. Sure, there are better TVs and bigger TVs, and smaller TVs. But if you want a gargantuan screen that looks nice and doesn't demolish your bank account, this thing is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Toshiba 55" Class C350 Series LED 4K UHD Smart

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Toshiba 55" Class C350 Series LED 4K UHD Smart Fire TV, and I couldn't be more thrilled with my decision! From the moment I set it up, it was clear that this TV was designed with the user experience in mind. Picture Quality: The 4K UHD resolution is simply stunning. The colors are vibrant, and the clarity is unmatched, making every movie night feel like a trip to the cinema. Whether I’m watching nature documentaries or action-packed blockbusters, the detail is breathtaking. Smart Features: The Fire TV interface is incredibly intuitive and user-friendly. Accessing my favorite streaming apps is seamless, and the voice control feature is a fantastic addition. I can simply ask Alexa to find my favorite shows, which makes the experience even more enjoyable. Design: The sleek design of the TV fits perfectly in my living room. It’s modern and stylish, with minimal bezels that maximize the screen size without overwhelming the space. Sound Quality: I was pleasantly surprised by the audio quality. The built-in speakers deliver clear sound, enhancing the overall viewing experience. However, it also pairs effortlessly with my soundbar for those who want an even richer audio experience. Value for Money: With all these incredible features, the price is unbeatable. I feel like I got a premium product without breaking the bank. Overall, the Toshiba 55" Class C350 Series LED 4K UHD Smart Fire TV has exceeded all my expectations. It’s perfect for binge-watching, family movie nights, or just enjoying a quiet evening with a good show. I highly recommend it to anyone in the market for a new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything about it was easy for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Super easy setup, light enough for me (the wife) to carry, and the staff at Best Buy was great! It's big without being obtrusive, picture is great, and it's easy to navigate. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Very respectable TV, works as adverised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased a 42" Toshiba Fire UHD TV in 2010 and really like it, so I thought I'd upgrade to this model. Very happy with the purchase, easy to set up and everything works as expected. Picture quality is not what you would get with a much more expensive TV, but is totally adequate for my needs, especially considering that you can get one of these for well under $300. The sound quality is excellent, and I decided to forgo buying a sound bar once I realized how good it was. Unfortunately, you can't connect these Fire TV's to your Echo devices to create a home theater experience. Don't understand Amazon doesn't address this?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    CLEAR PICTURE QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 32inch Insignia TV I purchased in 2020. Nothing was wrong with my previous TV it still works fine after five years now. I recently upgraded my bedroom a needed a bigger TV. I decided to go with the 55inch Toshibia Fire TV and BOYYYY OHHH BOYYYY I can not be HAPPIER with my purchase. Firstly I got my TV on sale for $199 plus tax, which is a GREAT PRICE for the size and quality of this TV. I’ve always love Tosibia products but I forgot how good there products are my favorite laptop was from Toshiba! I’ve always brough my TVs from Best Buy and I’m glad I bought the total yearly membership with this product to have all the rewards with it. If you are unsure and second guessing about getting this TV I’m here to ease your worries! This is a AMAZING tv at an unbeatable price. I would recommend this TV to anyone that is looking for a clear quality and vibrant TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Toshiba Fire Stick TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Toshiba fire stick TV is awesome, I’m able to access all the great apps, easy to miniver through with my remote. I love the picture feature to where I’m able to put my family photos on the screensaver. I’m really in love with my new Toshiba fire stick TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    A great TV at a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, you can’t beat the cost of this TV. Yes, it’s not an OLED or QLED or any of those “higher end” TVs with more color definition or resolution. The picture quality is still amazing at 4K UHD with most programming done at this level anyway. It’s easy to navigate, lightweight, a no-frills OS goes a long way in a Smart TV. The sound is okay, not incredible but bad without a sound bar. If you want incredible sound, enhance it with a sound bar. Overall, this is a great value and it’s highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    my new 55inc for my bed room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got 1 for my bedroom good tv good picture and sound and its loaded with all kinds of channels and i dont need satellite are cable i just drop my service i had for 18yrs at first i did not think it would work but its got firestick tv and i added a tv antenna and my box now i can save that bill and enjoy thanks Best buy for my new tv at a good price and now i have 2 of them victor

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Clear picture for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at many different tvs, i chose this one because it had everything i wanted for under 250.00 on sale. The picture has been great and i havent had to adjust settings for shows or my switch. Very light and greatfor what was expected. Only con is the remote, it is tiny and smooth, so hard to hold, but acceptable enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Easy setup, great sound and picture and price righ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fire TV, sound is loud enough picture is beautiful. Very easy to setup, just connect and follow the prompts. We have 6 various sizes, the price is reasonable. I just wish the remotes had a backlight light.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    True Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good price. Easy setup. Perfect size.

    I would recommend this to a friend