Customer Ratings & Reviews
- Model:
- 55LF621U21
- |
- SKU:
- 6394762
Customer reviews
Rating 4.4 out of 5 stars with 1977 reviews
(1,977 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 55" Class LED 4K UHD Smart Fire TV for its exceptional picture quality, easy setup, and reasonable price. Many users rave about the stunning visuals and impressive sound quality, while others find the user-friendly interface and Fire TV integration to be convenient and user-friendly. However, some customers have concerns about the product's durability and lifespan, with reports of remote control issues, short lifespans, screen issues, and instances where the TV stopped working completely.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Didn't last a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in Oct 2022. Worked fine until 09/11/23....didn't even make it a year and the screen's gone black.
No, I would not recommend this to a friendRated 1 out of 5 stars
Aggravated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound went out first month. Tried to call best buy several times (15) and on hold for more than 30 minutes each time. They refused to trade out so I am stuck with a faulty tv.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lasted 2 years only no memory poor sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only gave this tv a 1 because they didnt have a 0 i had 2 of them they both only lasted 2 years they dont hold much on the built in fire stick so that sucks the sound sucked both tvs went black then no sound what a waste of money just bought some without the fire sticks bult in and better sound toshiba brand is no good
No, I would not recommend this to a friendRated 2 out of 5 stars
Not Recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good TV, Do not recommend. Price was Ok on sale, Color is Ok, features are not good, Amazon account required for update and proper function.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello OxKing,
Thank you so much for writing a review for our Toshiba - 55" Class LED 4K UHD Smart Fire TV @ BestBuy, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating that the remote is not working as its supposed to be, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
Rated 2 out of 5 stars
Received damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to set up TV and found that it had a damaged screen. Returned to local Best Buy and traded it in for another Smart Fire TV available at that location.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ehh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV freezes constantly, when trying to tuen it on i have to unplug and plug it back up for it to work correctly.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
toshiba 55' 4k uhd firefox tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television stopped working as little as under two years, just stop showing a screen view.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Caution
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately didn’t last the warranty new product should have better quality
No, I would not recommend this to a friendRated 2 out of 5 stars
Broke but still good experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It malfunctioned within the warranty period and had no issue getting a replacement through best buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible software - do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes into sleep power saving mode after like 5 minutes of inactivity... VERY annoying. Pause a movie to answer the phone? Your TV will turn off before you get back. No setting to change this behavior. Defaults to the horrible "tru-motion" emulating 60 FPS that is very offputting, with no way to globally turn it off. Recent "update" broke audio passthrough from some media apps. Interface is laggy. My first ever TV that I hate. Will never buy toshiba again.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi,
Thanks for the feedback. Could you please try to fix these issues by below actions?
1. Goes into sleep power saving mode after like 5 minutes of inactivity... VERY annoying. Pause a movie to answer the phone? Your TV will turn off before you get back. No setting to change this behavior.
==> Go to Settings->Display & Sounds->Screensaver->Start time default is 5 mins, it can change to other options(10/15mins/Never).
2. Defaults to the horrible "tru-motion" emulating 60 FPS that is very offputting, with no way to globally turn it off.
==> Go to Settings->Display & Sounds->Picture Settings->based on your source ->Advanced Settings->Motion Processing Turn to OFF.
3. Recent "update" broke audio passthrough from some media apps. Interface is laggy. My first ever TV that I hate. Will never buy Toshiba again.
==> Go to Settings->Display & Sounds->Picture Settings->audio output->Digital audio format->default is Auto, it can focus on passthrough.
Rated 1 out of 5 stars
Not good… garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! Steer clear form this tv. Picture is not clear and grainy at best. I got this to upgrade (size) from a Samsung 50 inch in my living room and moved the Samsung to the bedroom. As it turns out, I’m watching tv in the bedroom more. Defeats the purpose. Today I noticed, lines at the top of the screen. I changed the channel and they didn’t disappear. I turned it off and on and they disappeared. We’ve had this tv for 3 days and I’m returning it ASAP.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in September. About a month ago it started having a line across the screen and rolling down the screen. Now the sound cuts in and out. I would not purchase this tv again. Doesn’t last long. Going to try to return it to the store.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Remote doesn't last for this TV- don't buy it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote breaks all the day-- I have bought 3 already. Stay away
No, I would not recommend this to a friend Rated 1 out of 5 stars
Terrible product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, returned first one do to picture problems. The second one isn’t any better plus half the apps that come with it do not even work, I’ve had many tvs and this by far is the worst. Only reason I gave it 1 star is because it comes with built in fire stick
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to restart the tv at least 3 times a week because the hdmi for my ps5 won’t show at times
No, I would not recommend this to a friendRated 2 out of 5 stars
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an ok TV I actually returned it in just because the screen wasn’t full when you played a Netflix serie/ or movie.
No, I would not recommend this to a friendRated 2 out of 5 stars
I’LL NEVER BUY TOSHIBA AGAIN
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a year then the video acted up so badly it was unwatchable. I’ll steer clear from TOSHIBA from now on.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
REMOTE SUCKS
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing. The remote DOES NOT WORK! Buy beware.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Jose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with picture quality don’t see the 4K difference or experience looks like 720p don’t waste you money.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased tv like a month ago .Sound keep cutting off.I have to unplug the tv for 5 minutes to reset sound.So disappointed .
No, I would not recommend this to a friend