Customer Ratings & Reviews
- Model:
- 55LF621U21
- |
- SKU:
- 6394762
Customer reviews
Rating 4.4 out of 5 stars with 1977 reviews
(1,977 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 55" Class LED 4K UHD Smart Fire TV for its exceptional picture quality, easy setup, and reasonable price. Many users rave about the stunning visuals and impressive sound quality, while others find the user-friendly interface and Fire TV integration to be convenient and user-friendly. However, some customers have concerns about the product's durability and lifespan, with reports of remote control issues, short lifespans, screen issues, and instances where the TV stopped working completely.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not meet my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen image dissatisfied, if you see the screen in an angle direction the image is too light, poor resolution
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Tv Turns off
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV shuts off randomly and is now outside of the return period.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello BBcustomer24,
Thank you for taking the time to review our Toshiba - 55" Class LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below as we'll be more than happy to further evaluate all the available options for you or so please feel free to contact us, our agents will be more than happy to assist you, please reach us at 855-527-2411.
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
Rated 2 out of 5 stars
To shiva Fire TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Sound cuts out after awhile due to a manufacturer defect with the Dolby sound. Have to disconnect to power and reboot.
No, I would not recommend this to a friendRated 2 out of 5 stars
Over payment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your best buy credit card keep charging me for 2 TV's when I only bought 1, been calling but I can not get help.
No, I would not recommend this to a friendRated 1 out of 5 stars
Picture is broken by horizontal lines running trou
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Nov.18,2020. Horizontal lines that split the screen . will be returning this tv to my local Best Buy!
No, I would not recommend this to a friendRated 2 out of 5 stars
Medium quality resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution was medium quality. The colors were not intense. The 40 inch has better quality.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Remote Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control does not work. Remote control does not work.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great until the screen failed just 1.5 years after buying.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there,
Thank you for writing a feedback with our Toshiba - 55" Class LED 4K UHD Smart Fire TV. I do apologize to read that the unit stops working after 1.5 years. I understand that it just a short time and the unit is not working anymore. Please note that our customer service team is open daily from 8:00 am to 9:00 pm CT to help. Please give us a call back to see what other options we can provide.
Gem
Toshiba Products
Rated 2 out of 5 stars
Buy another!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality! Also very bulky. Hisense u6g is way better for close to the same price!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy - lasted exactly 18 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV died after 18 months - no picture or sound. We called Toshiba and after 30 mins of trouble shooting the tech said it’s probably not worth getting it repaired. Don’t buy this again.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flawed picture. Waves flowing through the screen after about 2 weeks. Had to return the tv.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shocked in disbelief with Toshiba
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can we say wasted time.... I returned this sale item after seeing a Samsung for less had a far greater, clearer colorful picture. Also warned of the short life span predicted for this model compared to Samsung. Perhaps thats why they were offering a free echo dot with the Toshiba purchase. Buyer beware
I would recommend this to a friendRated 2 out of 5 stars
This tv was a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift do not have the tv don’t use it can’t tell you anything about it
I would recommend this to a friendRated 1 out of 5 stars
Misleading info
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in open box condition but it was stated that all the original accessories are in the box. When I got home and opened the box the power cord was missing and Best buy denied to give me a replacement.
No, I would not recommend this to a friendRated 1 out of 5 stars
No wonder it was on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in Nov and didn't set it up till right before Christmas and the sound already went out on it. Tried everything and there's no sound and of course I can't return it as it's 3 days past the returnable date. Don't recommend.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird static noice on speaker images are slow and not that good
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality and sometimes the picture is not clear
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible bought it May 30 and already broken. It turns off and restarts over and over. It will be playing and then loose sound. We have to keep replugging it in. Now have to try to get it fixed
No, I would not recommend this to a friendRated 1 out of 5 stars
If you thought this was cheap trash…you’d be right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor purchase decision, constantly updating. Seems like any time you turn it on to catch the news or weather it needs to update. Pause the show and it turns the whole thing off. Resolution is very reminiscent of early VGA monitors.
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, tried TWO ( returned first, then second), had random horizontal lines that would appear and work it's way down screen. We replaced with Samsung and have not had any problems.
No, I would not recommend this to a friend